Chevrolet of Naperville

This was my second purchase from Chevy of Naperville. I love the customer service!They had the exact vehicle in their inventory and they met my financial needs. love the customer service!They had the exact vehicle in their inventory and they met my financial needs. More

My experience with Sherri Pacchiano was the best car sales experience I have ever had. Sherri was knowledgeable, patient, helpful, and an overall class act. After purchasing my new 2012 Equinox, Sherr sales experience I have ever had. Sherri was knowledgeable, patient, helpful, and an overall class act. After purchasing my new 2012 Equinox, Sherri took a considerable amount of time to review my new vehicle to ensure that I new how to use all of the "bells and whistles" that it is equipped with. Throughout my entire purchasing experience, Sherri made me feel like I was the most important person in the world to her. I would highly recommend buying your next car from Sherri. I know I will. More

I went into the dealership just browsing as I began my search for a used car, each time I visited different car dealership I was greeted by a sales person but once I informed them I was just browsing the search for a used car, each time I visited different car dealership I was greeted by a sales person but once I informed them I was just browsing the sales person would say "let me know if something interest you" and walk away. This was my 2nd time visiting Naperville Chevy and when I went in this time I encountered Salesperson Emily Smith whom I informed I was just browsing as well; her approach to my statement was totally different. Emily was extremely welcoming and willing to assist whether or not I was ready to buy then or not. Emily was very knowledgeable and passionate when speaking with me and wasn't overzealous to sell to me at that time. Emily gave me her business card and informed me she understands I wasn't ready to purchase at that time but as I continue my search for a new car I could contact her with any question or concerns I may have even if it wasn't a car that she is able to sell she will get the answer for me. I decided at that time Emily would be the person I bought my car through based off Emily's passion and willingness to assist me. I contacted Emily via phone several times after that and she always answered my questions, based off the wonderful information she provided me I decided it was better for me to purchase a new car. I called Emily 2 weeks after my 1st encounter with her on a Tuesday at 8:52pm and informed her I would be in the next day to make my purchase; she informed me she was off Wednesday but let her know what time I would like to come in and she would come in to assist me. Wednesday I walked in the dealership at 2:30pm and Emily was there with a smile on her face eager to assist me. She was extremely patient and went over everything step by step with me. Emily Rocks and gets my vote as Best Sales Person Ever! More

This is the third new car I have ever bought and the the experience was GREAT! The first two times were bad, high pressure and rude sales people, it felt like a battle of me vers them. This time they let us experience was GREAT! The first two times were bad, high pressure and rude sales people, it felt like a battle of me vers them. This time they let us take our time with the car and left us alone, but were close by if we had any questions. When it came down to the purchase they worked with me to get me into the right car that worked with what I could afford, and showed me what the other dealers were doing just to get people in the door. All in all it was a pleasant experience for a very big purchase. Thanks Dan and Jim!!! More

Emily was Great! made be very comfortable with the purchase of my new vehicle. Before leaving she showed me to the service department and how to use the new functions in my car purchase of my new vehicle. Before leaving she showed me to the service department and how to use the new functions in my car More

I was very happy with my experience. Everyone was very helpful and wanted to make sure I was satisfied with my purchase. Jim new I had never bought a car by myself before and made it a good experience. helpful and wanted to make sure I was satisfied with my purchase. Jim new I had never bought a car by myself before and made it a good experience. Thank you for your help and patience. More

Sherri was very friendly and knowing that we were only there to browse, and weren't buying just yet, she took the time to show us several vehicles. She also took the time to get to know us a little, and there to browse, and weren't buying just yet, she took the time to show us several vehicles. She also took the time to get to know us a little, and what we are going to be looking for in the very near future. We never felt any pressure from Sherri. We will definitely be back when it comes time to buy our next vehicle More

This was my second experience with Emily Smith. The first was when my daughter and son-in-law purchased a new car and I saw how they were handled and it made me come back after looking at other cars an first was when my daughter and son-in-law purchased a new car and I saw how they were handled and it made me come back after looking at other cars and buy a Equinox. I had some aftermarket work done with the addition of a sunroof and a protector package. The roof is great. No one would know it was done after and not originally installed. I would have no problem recommending your dealership to someone looking for a new or used car. More

I orginally wasn't looking for a Chevy vehicle, but I was surprised how much room it had over the Nissan Rogue. The Equinox had so much more room than I had anticipated. Sherri and Wayne showed us how afford surprised how much room it had over the Nissan Rogue. The Equinox had so much more room than I had anticipated. Sherri and Wayne showed us how affordable the Equinox was for us! They had the vehicle that we wanted in stock and gave us a great deal for our trade in. I highly recommend this dealership and the staff that works there! I love my Chevy. More

Cheverolet of Naperville provided a warm and wonderful environment to buy a car from. Emily Smith was very helpful and did an excellent job in finding me a car. She asked what I was looking for and what m environment to buy a car from. Emily Smith was very helpful and did an excellent job in finding me a car. She asked what I was looking for and what my price range was in result finding me the perfect car. The service was very friendly and they made sure I was buying a top quality automobile. I recommend everybody to buy their next car at Cheverolet of Naperville and ask for Emily Smith. More