Chevrolet of Naperville

I was interested in leasing a Volt and had a bad experience at our Crystal Lake dealer. I found an add online and called Jim McMahon to discuss. He confirmed the price and the terms and invited me experience at our Crystal Lake dealer. I found an add online and called Jim McMahon to discuss. He confirmed the price and the terms and invited me out for a test drive. Even though the dealer was more than an hour's ride away, I drove out and met with Jim. He did an excellent job of demonstrating the vehicle and brought over Wayne Michor who explained how leases worked. Wayne was great and really educated me on the lease process. What I liked best about the experience is that there were no surprises - the car was as advertised, the price didn't change and they didn't try to upsell me with unnecessary accessories. It was probably the easiest car transaction I've ever been a part of and I would definitely purchase a vehicle from then again the future. I drove home today in my new Chevy Volt and I'm very satisfied. More

We will most definetly purchase future vehicles from this dealership and with the same salesman. Eddie was wonderful to us. He was paitient and very informative. We are very grateful! dealership and with the same salesman. Eddie was wonderful to us. He was paitient and very informative. We are very grateful! More

What a great buying experiecnce compared to some "past ones". We bought through the Costco buying program so the price is basically set, but they were able to lower the price a bit more. The cust "past ones". We bought through the Costco buying program so the price is basically set, but they were able to lower the price a bit more. The customer service is outstanding, and the little extras that they offer put them ahead of other dealers. We are looking forward to buying our next car. My son is very excited purchasing his first car! More

I had done a considerable amount of research prior to going to Chevrolet of Naperville. I was looking specifically for a used (1-2 years old), low mileage (under 30K) Chevy Traverse. This dealershi going to Chevrolet of Naperville. I was looking specifically for a used (1-2 years old), low mileage (under 30K) Chevy Traverse. This dealership had more vehicles that fit my criteria than most others. I'm not a big fan a shopping in general and car shopping is worse in my mind. I had never been to this dealership and I did not know anyone who had bought from them either. so I felt as though I was taking a bit of a gamble. However, I called ahead and discussed the details of their inventory and was able to work out an agreeable purchase price before walking in. I was greeted right away by Jim Vegetabile, who was a very genuine and non-pushy salesperson. Jim led me to the Traverse I saw online, which they pulled to the front of the dealership before I arrived. We took a test drive while they looked over/appraised my trade in. We discussed all details, there were no games played and signed the documents. I was in and out with a matter of a couple hours. The most impressive part of the process (other than the no hassle), was the fact they had a person dedicated to the "after the sale" process. She explained everything you would ever need to know about what to do (in nearly any situation) once you drove your car off the lot. She provided a variety of scenarios and contacts to make sure I was served after the sale, which I think is very important. I would definitely recommend Chevrolet of Naperville to anyone looking for a new or used automobile. They did a wonderful job. More

Simply the very best car buying experience ever!!! I have been working with Chevrolet of Naperville for many years now and these awesome people really make me feel like family every time I visit. Not only ha been working with Chevrolet of Naperville for many years now and these awesome people really make me feel like family every time I visit. Not only have they helped with picking the very best cars for me and my family but that have been a huge part of helping me improve my credit as well. My first car was at 22.9% and today I have a brand new equinox at 2.9%. This awesome team works with you with no pressure, you choose the options you want, you get the coverage you need and best of all you drive off with the car you WANT! Amin is not just my car sales person he is a life long friend now and a huge part of my awesome experience at Chevrolet of Naperville. Thank you guys you are simply amazing!!! More

We really wanted to take our time to find the right car for a variety of reasons. We looked at many different dealerships and spent a lot of time online reviewing MPG, options, etc. Never did we feel pre for a variety of reasons. We looked at many different dealerships and spent a lot of time online reviewing MPG, options, etc. Never did we feel pressured into buying something prematurely. Justin and everyone there was very patient with us and we feel really good about our choice. Thanks again. More

These are professional people with a very friendly demeanor and personality. Other dealerships trick you to come, but they don't. Keep up the good work guys!!!!! demeanor and personality. Other dealerships trick you to come, but they don't. Keep up the good work guys!!!!! More

I've been driving a 2001 Chevy Malibu for the last 10 years. It's been a great car, and when I needed to look for another one I was hoping it would be a Chevy. I did a ton of research on different makes years. It's been a great car, and when I needed to look for another one I was hoping it would be a Chevy. I did a ton of research on different makes and models, trims and packages, and I kept coming back to the Cruze. Now all of that researching and building my car online was a lot of fun, but I have to admit I was nervous about playing the "car buying game." Movies and tv shows don't always give car dealers the best wrap, and even if you don't believe any of it, it tends to give you an impression or color your attitude towards the process. This experience blew me away. I am beyond glad that Tim walked out the door to greet us. Within 10 minutes he had the car pulled up and started showing us some features. We took it over to the test track and he guided us through, all the while giving us information about the car. When we sat down to talk details (mind you I wasn't even expecting to buy/lease--just look) he was so straightforward AND genuine, with a sprinkling of humor. He covered everything in detail, and was polite and receptive to all of our questions and requests. He's definitely someone I feel I can call with a question about the car, and probably even to see if he wants to go have a beer. A great guy, both personally and professionally. Even my dad, who has bought several cars over the course of his life, said that this was probably the best experience he's ever had at a car dealership. Painfree and enjoyable. If any of my friends are looking at a Chevy, I'm pointing them Tim's way. Thank you! More

I was in desperate need of a "new" used car. After doing some research online, I found a car that I was very interested in at this dealership. Being a 24 year old woman and going to a car dealer After doing some research online, I found a car that I was very interested in at this dealership. Being a 24 year old woman and going to a car dealership by myself, I was afraid that I would feel pressured to make a decision. This was certainly not the case. I had a wonderful experience. Jim was a pleasure to work with, and when it came to financing, Andy made sure to let me review all my options and pick what I felt comfortable with. He also spoke candidly about different warranty options and helped me make a budget-friendly, smart decision. Thank you! More

This is the 3rd vehicle we have purchased from Cheverolet of Napperville in the past couple of years. The experience has always been awesome and we feel so Lucky and fortunate to have had Emily Smith as our of Napperville in the past couple of years. The experience has always been awesome and we feel so Lucky and fortunate to have had Emily Smith as our salesperson. She not only has total product knowledge of the vehicles on the lot, but keeps our intersts upfront through out the entire transaction. Her professionalism is beyond reproach. Im sure, with salespeople like Emily on staff, Cheverolet of Naperville will be quite a success. WE WILL BE BACK More