Chevrolet of Naperville

Good and friendly service The staff was friendly knowledgeable and attentive without being overly pushy about selling me things I didn't want. My salesman (Iggy) was very polit The staff was friendly knowledgeable and attentive without being overly pushy about selling me things I didn't want. My salesman (Iggy) was very polite and attentive. He did his best to make the vehicle buying process as smooth as possible More

Mini Van Purchase What I really enjoyed about this experience was that there was no pressure in the sale. We knew what we wanted and we were able to negotiate a fair p What I really enjoyed about this experience was that there was no pressure in the sale. We knew what we wanted and we were able to negotiate a fair price with Rais Zureikat who assisted us. Negotiations was quick and NOT drawn out forever which for me is the most irritating part of buying a car. Excellent service by all who we were in contact with. More

Interesting & Good Experience My salesperson, Emily Smith was knowledgeable, efficient regarding the purchase of a 2017 Equonix. Loved the test track. Never experienced that befo My salesperson, Emily Smith was knowledgeable, efficient regarding the purchase of a 2017 Equonix. Loved the test track. Never experienced that before. She was straight to the point showing me the different documentation, prices and explaining all of the features. Used the Cost Co Automobile Purchase Plan. I am very happy with my purchase and would recommend this plan. More

Good experience Purchasing used car Everybody was very helpful in my new used car purchase,very happy with my used Honda Civic. Test drive track was also very helpful in determining how Everybody was very helpful in my new used car purchase,very happy with my used Honda Civic. Test drive track was also very helpful in determining how the car drove. More

New car We had came in to look and Iggy Tusa was the first person we talked with and he was beyond nice and professional. He made us not only feel comfortable We had came in to look and Iggy Tusa was the first person we talked with and he was beyond nice and professional. He made us not only feel comfortable but also made he processes very easy. We now left with a new car and will be back the next time we need a car and will work with Iggy as well. More

Happycarbuyer We worked with Iggy Tusa. He made us feel very comfortable and not pushy. He explained the features of the Malibu inside and out. It was a great expe We worked with Iggy Tusa. He made us feel very comfortable and not pushy. He explained the features of the Malibu inside and out. It was a great experience and I will recommend Iggy to anyone who is interested in a car purchase. More

Thank You! We have just purchased a 2017 Chevy Trax - our first Chevy vehicle purchase ever! From the moment I entered the showroom, Iggy was there to answer an We have just purchased a 2017 Chevy Trax - our first Chevy vehicle purchase ever! From the moment I entered the showroom, Iggy was there to answer any questions without being pushy. I never felt uncomfortable - he simply explained the pros and cons of various vehicles. He also allowed me abundant test drive time. I can't thank Iggy enough for such a positive car purchasing experience - I'm sure we will be back in the future! Also, great thanks to Ulises, Omar, and Yahayra - all very friendly and professional! More

Three strikes and your out! I wanted you to be in the know about my past experience(s) with the Chevrolet of Naperville service department. First of all Pete Nania appears to be I wanted you to be in the know about my past experience(s) with the Chevrolet of Naperville service department. First of all Pete Nania appears to be very fair, care about the customer and their concerns. Pete is the only saving grace in all of my experiences with the service department. Other than that, my experiences with Chevrolet of Naperville service department have been perplexing and unsatisfactory. In my 3 visit to Chevrolet of Naperville service department, I have not had one smooth visit. 1st visit - Oil change - Tech forgot to add DEF, which in my opinion was a minor concern, other than myself asking 4 times if DEF gets filled. This was fixed and I chalked it up to stuff happens. 2nd visit - Check a seat rattle and Install running boards - New seat bracket ordered. Running boards installed in a poor manner- cab mount/frame bushing crushed, not installed straight and rattled. When I was talking to the Tech about the running boards, (name know later)interrupted us and told the tech to get back to work, Tech listen and walked away in the middle of our conversation. Leaving me scratching my head as what just happened when I was assisting on answering questions the tech had for me. This was beyond unprofessional and chalked it up to some people just don't get it. I was waiting there for 4 hours for this visit and Pete comp'd me on the running board install, appreciated. Scheduled a followup visit to rectify my truck concerns 3rd visit - Dropped off truck for the day at 7AM. I was supplied a loner vehicle, appreciated. I also noted a driver seat rattle(plastic) and asked if they could review. Of course nothing was found on drivers seat as I still hear it today. Passenger seat bracket was supposedly replace and running board fixed. When I arrived home, running boards were not fixed and corrected, contacted Pete to let him know my concerns. Sent him picture as proof that someone did not fix the running boards, let alone even look at my detailed concerns. We agreed to stop back in and fix the running boards as it should have been a 15-20 min fix. Driving to work today, the seat (supposedly fixed and bracket replaced) was shaking and rattling so loud and extreme, I actually thought the seat was disconnected and not attached to the truck. This was chalked up to do these people even care or even know what they are doing? I did contact Pete this AM on the balance of my concerns. When I purchase a new vehicle I only want it serviced by professionals and in a professional manner. As stated: I do not hold grudges and understand different people care differently about different things. I personally care a lot about my truck and need to make sure that anyone services it also cares. I have a hard time believing, as proven from my experiences that Chevrolet of Naperville service department cares. I am at a lose on how I am to proceed. I do not feel my truck is safe as I stated on phone when we talked last Thursday and even more UNSAFE NOW after Chevrolet of Naperville service department had it for an entire day. What was actually worked on in in 10 hours? In my opinion days wasted and my truck is worse than it was before Chevrolet of Naperville service department touched my truck.... More

Excellent purchase experience I turn 50 next month and saw the 50th Anniversary Camaro and decided that would be the car to buy. I met with Ian and had one of the easiest purchase I turn 50 next month and saw the 50th Anniversary Camaro and decided that would be the car to buy. I met with Ian and had one of the easiest purchase experiences. I made the deal and picked up the car later that evening because I had to run my soccer daughter back home. Thanks for a wonderful experience and thanks to Chevrolet for making my 50th birthday truly memorable! More

Great Used Car Buying Experience My Wife and I had a great time dealing with the staff at Naperville Chevy! My salesman Raif Zureikat was a pleasure to deal with. We test drove abou My Wife and I had a great time dealing with the staff at Naperville Chevy! My salesman Raif Zureikat was a pleasure to deal with. We test drove about 6 or 7 cars and Raif was very helpful, polite and honest throughout the whole process. Amin the manager even brought us some lunch when my wife and I were hungry. And the finance manager Omar made the paperwork painless and explained the warranty options so we could understand making this an all around great used car buying experience. Thanks Again! More