Chevrolet of Naperville

Buying a used car Mr. Fortman showed great professionalism, detailing what to expect from the car and walking us through all the financial aspects of the deal. We ended Mr. Fortman showed great professionalism, detailing what to expect from the car and walking us through all the financial aspects of the deal. We ended up buying the car. More

So happy with my Cruze I was super nervous as this was my first car ever purchased on my own. Kevin was very professional and made sure he explained everything that was goi I was super nervous as this was my first car ever purchased on my own. Kevin was very professional and made sure he explained everything that was going on thoroughly. I never felt pressured or that I was being taken advantage of. He knows how to make a single woman fell comfortable when making a important decision. See him for your next car! More

best dealership experience I've ever had. Went to this dealership through the Costco car buying program. I've been buying cars for 40 years and this is the best dealership I've ever dealt with Went to this dealership through the Costco car buying program. I've been buying cars for 40 years and this is the best dealership I've ever dealt with. I have never purchased from the same dealership twice. This one I would go back to and never use another dealer unless I were changing make of car. All people here were incomparably friendly. I went in for a top of the line car and the person who was working with me--Eddie asked me if a lesser model would do for me. Why did I want the top of the line? So he asked me some questions --color I wanted, features, etc. When I said I wanted certain safety features he agreed that I should get the premier, because the safety features package was less expensive than purchasing them as options individually on the lesser model. How often has a salesperson discussed with you buying a less expensive car? All questions were easily answered by Eddie (very knowledgeable about features of the cars, how to activate features, etc. Paperwork took a long time, but all was explained to my satisfaction and I wasn't hurried into signing them. When the accessories salesperson presented me with a list of add-ons, there was a written sheet that I could follow. The visual aid helps me. When I rejected each add-on there was absolutely no pressure to up-sell. My decisions were accepted readily. And then a startlingly unheard of occurrence -- the finance guy (business manager), Sammy Saad did not pressure me into financing ( I was paying cash from stock sales). I have never had a dealer who didn't try to get me to fincance the vehicle I was buying. The most fun thing is that Naperville has a test track (one of only a few in the country) where you take the car for a test drive-- hill, skid and braking track, curves, straight aways with unusual banking, a place for parking practice, a path of huge rocks for off-road testing, if applicable, etc, etc, etc ---fun, fun, fun! More

AWESOME SERVICE!!! On May 30, 2017, my daughter and I purchased 2 vehicles at Chevrolet of Naperville, where every manager, finance and salesperson was very polite, effe On May 30, 2017, my daughter and I purchased 2 vehicles at Chevrolet of Naperville, where every manager, finance and salesperson was very polite, effective, and pushed to great links to make sure that we purchased our vehicles with satisfaction. The Used Car Salesman politely escorted us to the New Car Salesman - Ricky (Richard) Brunt, who serviced us with positive energy and great service attitude. Ricky worked with Dan Gulley, the sales manage - who was also with positive energy and great service attitude. Sherri Pacchiano, the other salesperson, who helped Ricky to finalize the purchases. Sherri also had an awesome positive energy and great service attitude to get the sales done that particular day. The finance representative - Premo Matejczuk - was excellent working with Dan and Ricky to make sure all of the paperwork and the vehicles were properly done to our satisfaction. Thank you EVERYONE at Chevrolet of Naperville. More

Thank you Steve Went in not knowing really what I was looking for. Steve sold me on the Equinox. Test drove it and really liked it. Steve went so far above and beyond Went in not knowing really what I was looking for. Steve sold me on the Equinox. Test drove it and really liked it. Steve went so far above and beyond to not only inform me about the car, but to get me a price I could work into my budget. Drove away a very happy customer. Thanks Steve. You are great at what you do. More

Bad car gone good! Kevin Fortman sold me a car that I ended up having issues with. Knowing the kind of salesman he is, I called him and not the service department and h Kevin Fortman sold me a car that I ended up having issues with. Knowing the kind of salesman he is, I called him and not the service department and he spoke to service and made everything right. They were able to fix the problem still claiming it under partial warranty. I was so pleased. He really sticks by his clients! I would very much recommend Kevin, you will not be sorry and you also will gain a friend! Above and beyond-no doubt!! More

Quick and easy. Came in for an oil change and tire rotation. The staff was extremely helpful and very kind. I was able to sit in the lounge and watch the cubs game wh Came in for an oil change and tire rotation. The staff was extremely helpful and very kind. I was able to sit in the lounge and watch the cubs game while I waited and they ended up finishing it way faster than I expected. I plan on coming back here for all my service needs! More

Dana was awesome Dana was professional , she knew her stuff. She was thorough when explaining things to me Extremely helpful great service. I will ask for her the next Dana was professional , she knew her stuff. She was thorough when explaining things to me Extremely helpful great service. I will ask for her the next time More

New vehicle purchase. I purchased a new 2017 Silverado and had an excellent experience. My salesman Richard Brunt did a fantastic job and won my business from a competitor. I purchased a new 2017 Silverado and had an excellent experience. My salesman Richard Brunt did a fantastic job and won my business from a competitor. Dan Gulley also did a fantastic job presenting financing options that made the purchase fit my budget. Great experience in all regards. More

Just Fantastic Chevrolet of Naperville exceeded my expectations in helping me trade in my 2014 Camaro RS for a brand new 2017 Camaro SS. Emily Smith and the entire Chevrolet of Naperville exceeded my expectations in helping me trade in my 2014 Camaro RS for a brand new 2017 Camaro SS. Emily Smith and the entire staff were incredibly helpful in getting me a great deal on my trade-in and helping me determine whether or not the upgrade was a good idea for me. I have nothing but good things to say and will make sure to tell everyone where I picked this car up! More