Chevrolet of Montebello

Our Chevy Cruze from another dealership was up for maturity day and we wanted to swap it out with a new Equinox. Night of 2/18 Our salesman Carlos was fine and very patience and he helped us out. We maturity day and we wanted to swap it out with a new Equinox. Night of 2/18 Our salesman Carlos was fine and very patience and he helped us out. We took a test drive around town and While we wait he took my key and started checking out the Chevy and was getting the new car ready for us. Unfortunately we could not come to an agreement with Tye the financial manager after 4 hours of struggling and already past the closing time and he was rude to us . We have credit score of 800 and above. We have another KIA under lease due next year. He shouted a sentence in Spanish to Carlos and another manager and I confronted him that it was inappropriate and I understand what he was saying. He said he could use whatever language he wants. Anyway when we got home we felt that it was a really good deal and we shouldn't have let it go and called up Carlos. He was already in bed but was nice and said don't worry and he would take care of it in the morning, and a different financial manager would be assigned to us., HE called 2/19 and said everything is set up for us. We went there again at night and Carlos called and said he had an emergency and had to go to ER and a new salesman Chris would help us out. Chris was getting the car ready for us again while we wait, however I felt something was up. We also observed the man from last night named TYE have been in and out of the financial offices where Chris had went in with our sensitive information. About an hour wait the financial manager named Sereno came out and using a gesture with his fingers to go over to him as if were we dogs and we have names and he did not even say Mr. Tsai or anything as such. I thought to leave but lets see how it goes. Lets get over with this and go home with a new car. He told us to go ahead and sign. Sign what? I needed to go over the deal we had last night to make sure everything is still the same. He said oh the Chevy Cruze is still our responsibility and we would have to drive home both the new car and the old car. What? What am I doing here tonight? He said "I am not sure why are you even here tonight." We should not even had went back to the dealership. He said "Yeah you should not even be back here tonight." He stand there with his arms across his chest and smile with a cocky grim. I spoke to a manager outside and he came back and told us there are enough managers felt that since we are not comfortable with their services and it would be best for us to get our cars elsewhere. So they were kicking us out. It was just a set up for us to come back and humiliating us. Being Asian in the US for more than 30 years and this is not a unusual thing for me, I knew they are been discriminating us,. We asked for everything back and they said they would shred them, and said they needed to keep in on record, so which one is true? We immediately check out credit report and found out they had done a hard inquires on us 3 times had brought down our scores. 3 Times. Tell me there is not something going on. More

A wonderful dealership! My wife leased a Chevy Bolt EV earlier this year and I have had the chance to ride and drive and was really impressed with it. So with my Honda lease My wife leased a Chevy Bolt EV earlier this year and I have had the chance to ride and drive and was really impressed with it. So with my Honda lease ending in 2019 I decided to get a Bolt EV myself. I reached out to Jane Namkung, that my wife made her deal with and moved forward. Jane was REMARKABLE!!!! She made the whole process easy and less stressful. Everything was pretty much taken care of electronically with texts, scanning, PDF's and a couple phone calls. My experience with Chevy Montebello was wonderful and Jane really helped!! I will certainly recommend to anyone I talk to that if they are in the market for a Chevy that they need to go to Chevy Montebello. More

Jesse the best seller ever The experience at this dealership was the best, ask for Jesse he will help you out on everything you need, highly recommend, you’ll have the best expe The experience at this dealership was the best, ask for Jesse he will help you out on everything you need, highly recommend, you’ll have the best experience ever :) More

Best Service Ever Tony Ayala was the best salesman ever. Everyone there was helpful and willing to work with me. They did their best to get me a great price on my vehic Tony Ayala was the best salesman ever. Everyone there was helpful and willing to work with me. They did their best to get me a great price on my vehicle. I would recommend this dealer to everyone! More

My experience at Chevrolet of Montebello All the personnel who assisted me were very friendly and helpful which it made it easy and convenient to make my decision to purchase my car. I recomm All the personnel who assisted me were very friendly and helpful which it made it easy and convenient to make my decision to purchase my car. I recommend to make a plan on your next purchase of a car as to what kind of car and price do you want and talk to Diana Zaragoza, salesperson, at Chevrolet of Montebello and she will assist you to get your next car. More

Great service felt welcomed and they made the process easy I’d recommend Montebello to friends for the great service. I walked in told them what I was looking for and they helped the best they could I’d recommend Montebello to friends for the great service. I walked in told them what I was looking for and they helped the best they could More

I had very smooth and easy experience! I want to go thank you for the wonderful experience I had getting my new corvette ZR1! I am still overwhelmed by it, and all the attention I am gett I want to go thank you for the wonderful experience I had getting my new corvette ZR1! I am still overwhelmed by it, and all the attention I am getting. Thank you again for the amazing experience. More

Great customer service Thanks to Ricardo we got the truck we wanted he went out of his way to get is the best deal possible. Definetly referring my family and friends Monteb Thanks to Ricardo we got the truck we wanted he went out of his way to get is the best deal possible. Definetly referring my family and friends Montebello Chevrolet to see Ricardo V. More

Professional knowledgeable service. Called this dealer and asked For a seasoned sales man. No time for nonsense or games on prices. Lucky for us we were connected to Victor Pimentel. Vic Called this dealer and asked For a seasoned sales man. No time for nonsense or games on prices. Lucky for us we were connected to Victor Pimentel. Victor is as professional, knowledgeable available and encouraging on helping get the right vehicle for us. He was not pushy nor aggressive. It was a lattice experience. We plan on purchasing another vehicle and we will call Victor. Thanks Victor. -W.&E.Rodriguez More

I just fill groovie in my new 2018 Chevy Equinox!!! I would like to thank Daniel Diaz for all his help and EXCELLENT CUSTOMER SERVICE!! He really went out of his way to make sure I choose the right car I would like to thank Daniel Diaz for all his help and EXCELLENT CUSTOMER SERVICE!! He really went out of his way to make sure I choose the right car and very knowledgeable even though he is new to the dealership. I will recommend him to all that ask about my beautiful new car!!! More