Chevrolet of Montebello
Montebello, CA
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 188 reviews
Great customer service, I went for an oil change and because my car had a rattling noise. Chris Lopez took care of everything, he went above and beyond to make sure my car was repaired in a timely mann because my car had a rattling noise. Chris Lopez took care of everything, he went above and beyond to make sure my car was repaired in a timely manner. More
I needed a oil change all the other dealers had a wait time of at least a week. Montebello Chevrolet accommodated my needs on short notice, very pleasant environment. time of at least a week. Montebello Chevrolet accommodated my needs on short notice, very pleasant environment. More
What a joke! Got there around 4:25 for the service. I just need to order some accessories and installation. The guy name Christopher said the service closed already at 4:30pm and asked me to come back to just need to order some accessories and installation. The guy name Christopher said the service closed already at 4:30pm and asked me to come back tomorrow..... The website says 5pm, I called to the dealer just to confirm, surely the receptionist also said 5pm. I am very upset!! Nice way to lose a customer!! 👏🏻 Also emailed to the GM, I wonder how the management will react to this type of situation. More
xxxx service recently purchased a new silverado from them and the sales was great but the rest is complete trash. Took my truck in for 1000 mile service and had an recently purchased a new silverado from them and the sales was great but the rest is complete trash. Took my truck in for 1000 mile service and had an open recall on it at the time that they didnt fix during my service. On top of all this while my truck was being serviced it had been done for over an hour and no one ever called me to get it while im sitting in the waiting room, I had to ask several people before they were even able to find my truck. They then called me a couple days later to tell me to bring it in again so they can fix what they should have the first time I argued with them and told them to provide me with a gas card as i live over 30 mins away from the dealership and this should have been taken care of when took it in for the initial service. I've sent several emails and called in several times with 0 response from anyone there, I would go purchase your chevy elsewhere if i were you More
The representatives don't even care about the customers I wait 5 1/2 hours just for service (oil change) I understand pandemic time but that is why they make you schedule and if they take longer should prov I wait 5 1/2 hours just for service (oil change) I understand pandemic time but that is why they make you schedule and if they take longer should provide a loner car, just customer satisfaction what they don;t really care More
EXCELLENT SERVICE Had the best experience at this dealership. Salesperson and Finance person were very friendly and comfortable to deal with. Salesperson really took Had the best experience at this dealership. Salesperson and Finance person were very friendly and comfortable to deal with. Salesperson really took into consideration as to what we wanted and was looking for. He gave us multiple options to consider and was very informative on each vehicle. When we visited other dealerships they were so pushy and did not listen to us (the customer). You can tell that the other dealerships were more about getting the sale than the happiness of the customer. It was so refreshing that Chevrolet of Montebello was very laid back, friendly, courteous, and was not pushy at all. It was such a pleasant and great experience with Chevrolet of Montebello they made the decision easy and exciting. More