Chevrolet of Milford
Milford, CT
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A bait and switch operation Clearly a bait-and-switch operation on a recall for additional services amounting to $500 not required by Chevrolet owner's and services manuals. As a Clearly a bait-and-switch operation on a recall for additional services amounting to $500 not required by Chevrolet owner's and services manuals. As a mechanic, I was somewhat surprised that GM dealerships would dupe their customers in such an illegal tactic. More
2014 Tahoe Just purchased a used 2014 Tahoe from this place. I've had some unpleasant experiences with dealerships previously, but this was anything but. It was Just purchased a used 2014 Tahoe from this place. I've had some unpleasant experiences with dealerships previously, but this was anything but. It was straightforward: we negotiated and agreed on a price, the contract reflected the agreement (no added fees or "etched vins" post deal), I picked up the vehicle as agreed with no delays, they detailed it and had it ready to go, and everyone is happy! I dealt with Tim Lonergan, salesperson and briefly with Bill, the manager. Both were motivated to sell, but no sales pressure or bait/switch. In fact, I appreciated that Tim gave me a ride from the train station (unprompted) to pick up my vehicle! Very pleasant experience and I will use again. More
Easy buying experience Bought a 2008 Chevy Tahoe from Ralph LaFragola & Roger . Could not say enough about how easy the sales process was. Was a little leery about pur Bought a 2008 Chevy Tahoe from Ralph LaFragola & Roger . Could not say enough about how easy the sales process was. Was a little leery about purchasing a used vehicle but in the reconditioning process the dealership made sure the vehicle was a 100%. For instance I pointed out a couple of things with the tires and brakes that were corrected however during the process the dealership found a small leak in the air-conditioning hose. I know if I had bought it else where even for a better price this sort of thing would of somehow been missed if you know what I mean. I'm not one to write these types of things but felt that good about the purchase to let everyone know. See Ralph and & Jack and they will take care of you More
Lost Business In the last month or so, I've received 3 Safety Recall Notices from General Motors regarding various issues with my vehicle. On the afternoon of Nove In the last month or so, I've received 3 Safety Recall Notices from General Motors regarding various issues with my vehicle. On the afternoon of November 13th, I called Chevrolet of Milford attempting to make an appointment for these repairs. A woman picked up and asked where she could direct my call. I requested "Service." I was put on hold for a minute or two and then the same voice came back on the line. She asked me point blank "Is this about a safety recall?" I responded in the affirmative and she asked for information about the recalls, specifically the Safety Recall Numbers. After giving her this information, she informed me that all recalls were "handled by Michael" and he doesn't work past 1 pm. She suggested I leave him a voice mail and transferred me to it. I left a detailed voice mail including my name, contact details, car model and Safety Recall information. 24 hours later, I have still yet to be contacted and have since made an appointment with a competing dealership. It seems ludicrous to me that a GM dealership would have only 1 part time employee capable of setting an appointment for Safety Recall service. I'm inclined to believe this dealership simply didn't want to perform the required service. This point is only hammered home by the fact that "Michael" didn't bother to contact me the next day. I'll be avoiding doing any type of business with a company like this. If they can't be bothered with servicing safety recalls from their own manufacturer, how can I trust they'll be honest about any other repairs? More
ABOVE AND BEYOND EXCELLENT!!! This was a wonderful experience! Everyone was great, helpful, friendly and patient. It took us an hour and a half to get to this location but well wor This was a wonderful experience! Everyone was great, helpful, friendly and patient. It took us an hour and a half to get to this location but well worth the trip. Jack Dinuzzo was great and very thorough explaining the process and conditions of the loan and did everything possible to accommodate us. Vincent Luongo was great helping us and showed us all the features of the cars to get us started. The detailing on the used cars was excellent! Vincent Zupo was friendly and helpful showing us the cars. We would definitely recommend this dealership to others. More
AWESOME Will was a great salesman. Very friendly and professional. The overall experience was a great one. Will definitely recommended Chevy of Milford and wi Will was a great salesman. Very friendly and professional. The overall experience was a great one. Will definitely recommended Chevy of Milford and will definitely return when the time comes to trade in my lease. More
VERY RELAXING AND FRIENDLY I WAS VERY LEASED WITH THE SERICE AND HOSITALITY EVERYBODY THERE WAS VERY HELPFUL AND FRIENDLY I WILL RECOMMEND THIS DEALER TO A FAMILY MEMBER I WAS VERY LEASED WITH THE SERICE AND HOSITALITY EVERYBODY THERE WAS VERY HELPFUL AND FRIENDLY I WILL RECOMMEND THIS DEALER TO A FAMILY MEMBER More
Great Dealership, Great Truck! Eddie, Ralph and Jack could not have been more helpful with the entire process of finding what I needed, at the price I needed. There were extremely i Eddie, Ralph and Jack could not have been more helpful with the entire process of finding what I needed, at the price I needed. There were extremely insightful on everything from the features of the truck to the leasing process. I would highly recommend Chevy of Milford! More
Milford Chevrolet is the best (y) The Milford Chevrolet services center, do the services of two recall at the same time and at the moment my car is working very good, thanks The Milford Chevrolet services center, do the services of two recall at the same time and at the moment my car is working very good, thanks More