Chevrolet of Milford
Milford, CT
Filter Reviews by Keyword
By Type
Showing 545 reviews
Everyone was helpful, kind, and listened to what I wanted and found the perfect car. Lucas, our salesman was extremely helpful. and found the perfect car. Lucas, our salesman was extremely helpful. More
They are concerned more about selling but the service is terrible. One hand doesn't talk to the other so the customer gets the run around and I wouldn't refer this place to anyone!! terrible. One hand doesn't talk to the other so the customer gets the run around and I wouldn't refer this place to anyone!! More
The technicians completed the work that I requested was completed in a timely manner .they kept notified of the progress of the work that they were doing. completed in a timely manner .they kept notified of the progress of the work that they were doing. More
Please avoid this establishment at all cost. My husband brought his car in for service. They were guessing on his diagnosis. They made him pay for a diagnosis and he had bring the car right back My husband brought his car in for service. They were guessing on his diagnosis. They made him pay for a diagnosis and he had bring the car right back to them for the same issues the very next day. They gave him a completely different diagnosis the second time with a $4,000 price tag. At that point we lost trust and we decided to retrieve the vehicle and take it elsewhere. The employees here are extremely unprofessional and rude. We even had the phone hung up on us. When my husband asked to speak to a manager they constantly gave him the run around. One minute he wasn’t in and the next he was in a meeting. After going online and checking the reviews, which we should have done prior it all started to make sense. I highly recommend taking time and checking the reviews. We just moved to the area and wanted somewhere reliable to take our car and luckily we found this is not the place. They don’t really know their own vehicles and guessing on diagnosis and making people spend unnecessary money. We have many friends that own Chevrolets and I will make sure they avoid this place. More
Because all personnel working on sale or service are very polite and professional person, they try all customer like family. Oscar on sale department always makes everything possible to sale your dreaming ca polite and professional person, they try all customer like family. Oscar on sale department always makes everything possible to sale your dreaming car, and the Service manager is a very good professional. More
My primary dealings with this dealership have been with their service department. The entire staff are extremely professional and accommodating! their service department. The entire staff are extremely professional and accommodating! More
Worst dealer I have ever dealt with in my life! ! I have purchased several new cars and this is my only negative review. Don't call you back. Bait and switch pricing. $700 Doc fee. SCAMMERS!!!!!! ! I have purchased several new cars and this is my only negative review. Don't call you back. Bait and switch pricing. $700 Doc fee. SCAMMERS!!!!!!!!!! More
They are the worst! I had an appointment for the day I brought in my vehicle , I waited all day for them to tell me they didn't even look at my vehicle when I had a conf I had an appointment for the day I brought in my vehicle , I waited all day for them to tell me they didn't even look at my vehicle when I had a confirmed texted appointment, the manager said he thought I just dropped it off. . It took them 2 more days after that and they did not even finish the work they were suppose to do and told me it was all done, only to find out upon picking it up it wasn't. It gets even worse, they wanted 2400 to fix my manifold they said was leaking and 5600 dollars to fix the leak and replace my catalic converter in my exhaust system which they said had to be completely replaced. I had the exhaust system replaced less than 2 years ago and there was nothing wrong with it, and told me they had to do both in order to fix the leak, which of course I declined. . They also wanted to charge me 100 dollars times three to plug in a computer that analyzes what's wrong with the vehicle in order to remove the check engine light. They said each test is 100, I have had this done several times in the past and lot of places do this for free. The main reason I brought it in to them was to have the check engine light fixed which they refused to do without doing the entire exhaust system. Bottom line , I then took my vehicle to Pastir Automotive In Stratford and they told me the exhaust system only needed a couple of gaskets and they were able to get the check engine light off and fix my air conditioning system in one day for a few hundred dollars. Stay away from this dealer at 655 Bridgeport Ave. There service is beyond horrible and they are a complete ripoff. More
Prices were great, sales experience was decent enough and while there was a hiccup in the post-sale support, when the right person's attention is on it the issue was resolved. while there was a hiccup in the post-sale support, when the right person's attention is on it the issue was resolved. More