Chevrolet of Mandan
Mandan, ND
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oil change / check up Folks were very friendly. Oil change / check up was done in a timely manner. The only negative was the sticker for the next change was not done accu Folks were very friendly. Oil change / check up was done in a timely manner. The only negative was the sticker for the next change was not done accurately. More
this visit proved to be excellant We have 2 vehicles and both come in for regular oil changes. The latest was our car in for service work. Todd did an excellant job of telling me our We have 2 vehicles and both come in for regular oil changes. The latest was our car in for service work. Todd did an excellant job of telling me our options for the repair and if warranty covered the cost. Fred More
Excellent service Very friendly, knowledgeable, hassle free experience. Would highly recommend to any and all that ask my opinion. Treated my family and I like we were Very friendly, knowledgeable, hassle free experience. Would highly recommend to any and all that ask my opinion. Treated my family and I like we were part of their family. More
Kupper Chevrolet Lube Department My 2014 diesel Cruze has 15,000 miles on it and has had 5 oil changes. For each oil change I have had to go back at least once, twice, three times or My 2014 diesel Cruze has 15,000 miles on it and has had 5 oil changes. For each oil change I have had to go back at least once, twice, three times or more. It would have been only 4 changes if not for the Kupper Lube Screw up. OIL CHANGE (1). I was told the oil had been changed, got home and the next morning it was leaking oil. Took it back over and was told it had not been changed because they did not have a filter, so they just put the plug back in and filled it with oil(Liars). Had to wait to get the leaky problem fixed until they got the filters ordered to change the oil. Trip three was to have the oil changed like it should have been to begin with. I am not finished after the final oil change there was oil leaking again the next morning so back to Kupper, was told they had forgot to wipe everything off, big joke. Oil change (2 ,3 and 4). Same story they had the filters but had to go back two and three times because of it leaking oil the next day, was always told that they just forgot to wipe it off, tall tales. Oil change (5). Same thing had to go back the same day again oil dripping really bad, was told the plug wasn't tight, so they tightened the plug, wiped it off and took it for a drive and was told all ok now. HUSBAND TAKES OVER. Next day oil still dripping, husband took it over they wiped it all off and said good to go, couldn't find the leak. Came back from 1500 mile trip and oil leaking quite profusely Husband put it on the hoist, and the oil is leaking from the plug. Back to Kupper he goes and shows them where the oil is coming from, but no plug so they had to order one, we are still waiting to get the call to have the plug replaced which should be Wednesday 8-18, hopefully. Meantime my car is leaking oil. One of your employees even told me to take it out on the road and hopefully the engine will blow. Crazy! So every time we were told it just hadn't been wiped off, they probably just made it tighter and eventually screwed it to tight and ruined the nut or maybe the threads on the oil pan. My husband said he will be standing there when the new nut gets put on, beware. Now the way I see it, the oil was not leaking when I took it over for the first oil change, whatever was done that day is what started this roller coaster, and each time it has been getting progressively worse. I bet a couple of comments on Face book, would get some results, let's get it fixed, I didn't buy this car to be driving back and forth from my house to your lube station. More
Kupper Chevrolet Service Department We had 2 vehicles (Chevy Trailblazer & Chevy Avalanche) that landed up having service trouble in one week. I dealt with Marvin at the Kupper Service We had 2 vehicles (Chevy Trailblazer & Chevy Avalanche) that landed up having service trouble in one week. I dealt with Marvin at the Kupper Service Department who was extremely professional and easy to deal with. Both vehicles were taken in right away without a waiting period. They assessed the trouble on both vehicles and called letting me know what was going on before proceeding to fix them so that I knew what the trouble was and what the estimate was going to be. It's really nice to have heads up before going back to pick up your vehicle and you're wondering if what they did was necessary. Kudo's to the valet service! Nice to know that one can drop their vehicle off and will be able to get a ride to work or wherever. I lived in many different states and truly must say that this is one of the best service departments that I have dealt with. More
Excellent salesman there was no pressure sales going on and when you tell them what you want they find it for you. We walked in to the showroom and sat down and he look there was no pressure sales going on and when you tell them what you want they find it for you. We walked in to the showroom and sat down and he looked up in the computer what they had in stock that met our requirements and we were very pleased with the deal he gave us. More
Very Informative I had a great experience with Kupper Subaru in Mandan. My first time leasing and Joe and Mr. Weekes were very helpful, especially when I was getting o I had a great experience with Kupper Subaru in Mandan. My first time leasing and Joe and Mr. Weekes were very helpful, especially when I was getting overwhelmed. They informed me of the pros and cons and I left a couple hours late with a brand new vehicle. More
excellent salesman Working with Jason has always been a pleasure. Very professional & easy to work with. Will bend over backwards to please the customer. thanks again gu Working with Jason has always been a pleasure. Very professional & easy to work with. Will bend over backwards to please the customer. thanks again guys! More
Great People to Deal With We appreciated the knowledgeable and friendly staff during our recent new vehicle purchase. Mr. Nelson was very straightforward, professional and eas We appreciated the knowledgeable and friendly staff during our recent new vehicle purchase. Mr. Nelson was very straightforward, professional and easy to deal with. We have dealt with this dealership for the past 20 years and have been very satisfied with their service and sales. More
Service/maintenance I always appreciate the quick service & overall inspection of my pickup. I had said there was a noise in my tire & they checked them & fixed the probl I always appreciate the quick service & overall inspection of my pickup. I had said there was a noise in my tire & they checked them & fixed the problem. Thanks Kupper More