Chevrolet of Mandan
Mandan, ND
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Great service Excellent as always in the service department, kept me informed the whole day what was going on , nice valet driver too! The only down side was when I Excellent as always in the service department, kept me informed the whole day what was going on , nice valet driver too! The only down side was when I walked over to the dealership side & saw the exact car on the floor that my husband has been telling me to look at. In fortunately the 2 salesmen must have met their quota that morning as neither one got off thei chairs to help me, I had a coffee cup in one hand & purse I the other I was asking a lot of ?'s about it & if I could look in the back , he said "yeh go ahead", it was locked! & so he had to get off his chair to help me open it, then we t back to visiting about Alaska to the other salesman. I just walked away, & Shannom witnessed them being there because he came to tell me the driver was ready for me, he is so nice! Honestly I would not buy a car from either one of those men. ! More
Great experience! Royce was awesome to work with! He was patient, kind and never pushy. He answered all of our questions honestly and worked with us to get us the best Royce was awesome to work with! He was patient, kind and never pushy. He answered all of our questions honestly and worked with us to get us the best deal possible!! The car was just traded in and not cleaned yet. The detail center worked hard to get it in and cleaned quickly. They did a great job too! More
Great buying experience was really happy with my experience buying a truck. Them being a best price deal worked for me as I had no trade and beat most prices hands down. Woul was really happy with my experience buying a truck. Them being a best price deal worked for me as I had no trade and beat most prices hands down. Would recommend to a friend or family. More
Truck just purchased. Erica Spencer was our Salesgal and she was the best-would highly recommend her. She absolutely knew her job and completely knew the truck we bought an Erica Spencer was our Salesgal and she was the best-would highly recommend her. She absolutely knew her job and completely knew the truck we bought and answered all of our questions with full knowledge. We did look around at other dealers and I will always come back to Kupper. We bought an Impala back in '12 and we are completely satisfied with this vehicle too. More
Great experience Keith was the salesman for my purchase of a new truck. It was a great experience, he and the rest of his sales team were very helpful. They did e Keith was the salesman for my purchase of a new truck. It was a great experience, he and the rest of his sales team were very helpful. They did everything you would expect and hope to get out of a new vehicle shopping experience. I would highly recommend it Kupper to any one that is looking to buy a new Chevy. I will definitely go back for my next vehicle. Thanks to the whole Kupper team. More
Sales & Shop Service vs. Quick Lube My wife and I have been Kupper customers for many years and have purchased numerous new and used vehicles with excellent results. Keith Fiest is our My wife and I have been Kupper customers for many years and have purchased numerous new and used vehicles with excellent results. Keith Fiest is our salesman, he has always done a great job for us and we are very, very satisfied with his help. We have had service in the shop done when needed with again excellent results. But then there is Quick Lube......my wife recently took our 2014 Suburban (purchased new at Kupper from Keith) for and oil change and tire rotation. She did not make an appointment, but arrived in the early afternoon and was told that the wait would be 45 min to an hour to get it in. She decided to wait, but gave her keys to the attendant and sat down in the waiting room after parking off to the side. She watched as all bays were full and cars were pulled up to the doors outside. As a vehicle was pulled in for service, another would replace it at the door and a newly arrived one would pull in behind on the street. The result was that that her Suburban kept getting bumped back and was pulled in only when one of the doors was empty of a newly arrived vehicle......when the attendant visited with her, she said the Suburban would be next in line for the tire rotation, this would take about a half hour.......however, this resulted in an additional 1.5 hours of waiting. All together, my wife arrive at 2:05 PM and finally drove away at 5:45 PM....this is a very unacceptable wait, she was a very unhappy lady. Changes had better be made for customers who arrive and wait in the waiting room after parking their vehicle off to the side because of a lineup at the door. It is very hard to recommend this quick lube. More
Great people to work with Best dealership I've ever been to. Everybody on the staff knew exactly what they were talking about. Thats a real group of professionals I would go ba Best dealership I've ever been to. Everybody on the staff knew exactly what they were talking about. Thats a real group of professionals I would go back anytime. The only problem is quick lube. Once I got in it was great service but it took me 6 days just to get into a quick lube because of how busy they were More
awesome dealer! Car buying couldn't be any easier! 4th vehicle in 4 years. I have dealt with a different salesman each time. Everyone I have dealt with at Kupper is what makes them my dealer of choice! 4th vehicle in 4 years. I have dealt with a different salesman each time. Everyone I have dealt with at Kupper is what makes them my dealer of choice! More
Customer Service at Kupper Chevrolet I had my car in at Kupper Chevrolet in Mandan, ND, on Saturday, September 12, 2015, as it died on me on the highway. My brother in law towed me to Ku I had my car in at Kupper Chevrolet in Mandan, ND, on Saturday, September 12, 2015, as it died on me on the highway. My brother in law towed me to Kupper at 9 am that morning. I was met with a smile and lots of good customer service. My car was taken in right away. The problem was fixed and I had my car back the same day. Remember, it was Saturday. I would definitely recommend Kupper Chevrolet to anyone needing any work done on a car or truck to go to Kupper. They know how to treat people the right way. Thanks Kevin Kautzman for your immediate attention to my need. Lynn More
Thank you, Chevrolet I have been purchasing New chevrolets at the Chevrolet dealership since 1970, when it was called Chase Chevrolet owner (Robert Chase) , Ivan Gandrud C I have been purchasing New chevrolets at the Chevrolet dealership since 1970, when it was called Chase Chevrolet owner (Robert Chase) , Ivan Gandrud Chevrolet owner( Ivan Gandrud), Ressler Chevrolet, owner ( Dave Ressler) and now Kupper Chevrolet owner ( Bob Kupper).The dealership has changed names a few times since 1970, Dave Ressler worked at the Chevrolet Dealership for about 18-20 years before he became the owner, When Dave Ressler purchased the dealership about 1988 , Bob Kupper was working there then. Now Bob Kupper is the owner. Many other employees that worked there at the dealership in 1970 are still working at the dealership today. One thing over the years that has never changed is the friendly employees and the outstanding service they provide to all customers. I have always received excellent service since 1970. That's one of the main reason why I purchase a Chevrolet. Thank you, James Backer More