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Chevrolet of Everett - Service Center

Everett, WA

4.7
596 Reviews

596 Reviews of Chevrolet of Everett - Service Center

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December 19, 2023

they did a great job changing the oil in the transmission in a timely manner More

by gerdwillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Dec 21, 2023 -

Chevrolet of Everett responded

That's fantastic to hear! Timely and efficient transmission oil change is essential for the smooth operation of your vehicle. Our team at Chevrolet of Everett is dedicated to providing excellent service, and it's great to know they did a great job. If you have any more maintenance needs or questions in the future, feel free to reach out. Thank you for choosing us for your vehicle service!

December 18, 2023

Dan was great and helpful, and spent time taking to my car warranty company. He has a good personality, My vehicle I got back quickly and it runs great More

by patsyrmcbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Chevrolet of Everett responded

I'm glad to hear that Dan provided you with great and helpful service, and that your vehicle is running smoothly. Our team at Chevrolet of Everett is dedicated to providing a Better Service experience for our customers. If you ever have more warranty-related questions or any other vehicle needs, don't hesitate to contact us. We're here to assist you. Enjoy your day!

December 18, 2023

The check in process was fast and smooth with JJ. The oil service was done in half an hour. Very pleased with speed and courtesy More

by amirfajami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Dec 20, 2023 -

Chevrolet of Everett responded

That's great to hear! Fast and courteous service is what we aim for at Chevrolet of Everett. JJ and our team are dedicated to providing a Better Experience for our customers. If you have any more feedback or need assistance with anything else, feel free to let us know. Enjoy your day!

December 18, 2023

My 2020 Bolt had the battery problem and it finally surfaced on Thanksgiving day. I called the next morning and Betty got me an appointment even though their service folks were booked full. Then when t More

by karenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Chevrolet of Everett responded

You're very welcome! We're glad Betty and our team could assist you with your 2020 Bolt's battery issue and provide you with a loaner car to make the process smoother. At Chevrolet of Everett, we prioritize a Better Service experience, and it's great to hear that we could meet your needs. If you have any more questions or require further assistance in the future, please feel free to reach out. Have a wonderful day!

December 18, 2023

We received very good service from Betty and Steven. We got our car back the same day. More

by vickibennett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Chevrolet of Everett responded

I'm glad to hear that Betty and Steven provided you with excellent service, and that you got your car back the same day. At Chevrolet of Everett, we strive to offer a Better Service experience for our customers. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks for choosing us!

December 18, 2023

Amazing service advisors, very helpful and kind, they informed me of everything my vehicle needed and made me aware the condition of my vehicle, overall great experience More

by carbajaldylan35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Chevrolet of Everett responded

Thank you for sharing your positive experience with our service advisors at Chevrolet of Everett. We take pride in providing helpful and informative service to our customers. Our goal is to ensure you have a Better Experience, whether it's for service or sales. If you ever have more vehicle needs or questions in the future, don't hesitate to get in touch. We're here to assist you.

December 18, 2023

;fast and efficient, no pressure to oversell anything. , free coffee and friendly service what more could anyone want? More

by duaneajohnson1973
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold, Jake Brown
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Dec 20, 2023 -

Chevrolet of Everett responded

It sounds like you had a fast and efficient, pressure-free, and enjoyable experience at Chevrolet of Everett. We appreciate your feedback, and we're pleased to provide a Better Experience for our customers. Free coffee and friendly service are just a few ways we aim to make your visit even better. If you ever need anything else, feel free to reach out. Thank you for choosing us

December 17, 2023

Excellent customer service by both sales and service department with comfortable waiting area. They go above and beyond to meet their customers individual needs. JJ at service department is the go to gu More

by kbkanyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Dec 19, 2023 -

Chevrolet of Everett responded

That's fantastic to hear! Excellent customer service is a cornerstone of our commitment to our customers, and it's great to know both our sales and service departments met your expectations. We're delighted that you found the waiting area comfortable and that our team, especially JJ in the service department, went above and beyond to meet your individual needs. We take pride in our staff members who make such a positive impact. Thank you for sharing your experience and for your recommendation of JJ for maintenance needs. Remember, we're here for any further assistance or questions you might have. Enjoy your vehicle and the service we provide

December 16, 2023

Once service is completed, it needs to be followed with a courtesy "car wash." Also, the client needs to receive a list os specific service or details performed on its vehicle by the dealer. More

by libni7182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Chevrolet of Everett responded

Thank you for your valuable suggestions. Offering a courtesy car wash after service completion is indeed a nice touch that can enhance customer satisfaction. Additionally, providing a detailed list of the specific services performed on your vehicle is crucial for transparency and for keeping you informed about the work done. Your feedback is important to us, and we will certainly consider these ideas to improve our service experience. We're always looking for ways to better serve our customers and appreciate your input. If there's anything else you'd like to share or need assistance with, please let us know. Thank you for choosing us and for your constructive feedback

December 16, 2023

Good customer service. The lady that help me she was very friendly and nice good person More

by rmescalona5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Chevrolet of Everett responded

That's great to hear! Good customer service is a cornerstone of our commitment to our customers, and we're thrilled to know that the lady who assisted you was friendly, nice, and made a positive impression. It's always our goal to ensure that our customers feel welcomed and well taken care of. Thank you for sharing your positive experience, and remember, we're here for any future assistance or questions you might have.

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