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Chevrolet of Everett - Service Center

Everett, WA

4.7
596 Reviews

596 Reviews of Chevrolet of Everett - Service Center

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February 10, 2025

Dropped off my truck for a oil change they said it would be done on 1 hour. It was completed 15 minutes early with a run down on brakes and all fluid changes that need to be changed at 40 thousand mile. More

by Oldmanbud300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Chevrolet of Everett responded

We truly appreciate your feedback! It's great to hear that our team completed your oil change ahead of schedule while also providing a clear breakdown of your truck’s maintenance needs. Transparency and efficiency are key to delivering a BETTER EXPERIENCE, and we’re glad Brian and Dan took good care of you. Thank you for choosing Chevrolet of Everett—we look forward to your next visit!

February 04, 2025

Service Dept focuses on providing a great customer experience by providing a quick check in lane and providing ongoing communication updates. More

by CHXRULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Henthorn
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Feb 11, 2025 -

Chevrolet of Everett responded

Thank you for your thoughtful review! We're thrilled to hear that our Service Department, along with Aaron, delivered a seamless experience with quick check-ins, clear communication, and price transparency. At Chevrolet of Everett, we’re committed to a BETTER EXPERIENCE every step of the way. We appreciate your support and look forward to serving you again!

January 31, 2025

service was Great. all involved were Great. All in all, was a Great experience. as always with my service. More

by strothman21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
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Feb 03, 2025 -

Chevrolet of Everett responded

We’re so glad to hear you had another great service experience! Our team works hard to provide top-notch service, and it’s great to see that reflected in your visit. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE every time. Thank you for your continued trust—we look forward to seeing you again!

January 31, 2025

I feel confident in bringing my car to this dealership…. They have treated me fairly… More

by pmcbee29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Chevrolet of Everett responded

Thank you for sharing your experience! We’re glad to hear that you feel confident bringing your car to us and that you’ve been treated fairly. Our goal is to provide a BETTER EXPERIENCE every time, and we appreciate your feedback on service time and communication. We’ll use it to continue improving. We look forward to serving you again!

January 31, 2025

I think you forgot me. It should not take weeks to get a part for automatic windows More

by dragonspit51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Chevrolet of Everett responded

We’re sorry to hear about your experience. Waiting weeks for a part is frustrating, and we understand how important timely service is. This is not the BETTER EXPERIENCE we strive for. We appreciate your feedback and would like the opportunity to make things right. Please reach out to us so we can help resolve this issue as quickly as possible.

January 29, 2025

The guy at fast lane checkout was very rude and unprofessional. He made it clear that he did not want serve female customers. When it was time for him to let me know my car was ready, he was quite More

by fiyinidowu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Chevrolet of Everett responded

We sincerely apologize for your experience at our Fast Lane checkout. This is not the level of service we strive for at Chevrolet of Everett. We take concerns like yours very seriously and will be addressing this matter immediately. Our goal is to provide a BETTER EXPERIENCE for every customer, and we would appreciate the opportunity to make things right. Please reach out to our management team so we can discuss this further. Thank you for your feedback.

January 25, 2025

Nice waiting area. On time. Helpful and courteous staff. That is all I have to say. More

by Andrewpdee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recognize the faces or names listed above in the service derpartment and I forgot the names of the people that helped but they were good.
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Feb 01, 2025 -

Chevrolet of Everett responded

We appreciate you taking the time to share your feedback! We're glad to hear you enjoyed the waiting area and found our staff helpful and courteous. At Chevrolet of Everett, we're committed to providing a BETTER EXPERIENCE for all our customers, including timely service and quality workmanship. If there's anything we can improve, such as service price transparency, we’d love to hear more about how we can better meet your expectations. Thank you for choosing us, and we hope to see you again soon!

January 20, 2025

Dan has always been great at getting the best service for me. Best and Quick service. More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Chevrolet of Everett responded

We’re so glad to hear that Dan consistently delivers the BEST and quickest service for you! Your satisfaction means a lot to us, and we’re happy we could provide a BETTER EXPERIENCE during your visit. Thank you for taking the time to share your feedback and for trusting us with your service needs. We look forward to continuing to serve you in the future!

January 20, 2025

I like fact they got me on they're schedule right away and they did everything in a timely matter. I liked that Dan helped with some questions I had on my new car. More

by rickbalazic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Chevrolet of Everett responded

Thank you for sharing your fantastic feedback! We're thrilled to hear that we were able to get you on the schedule quickly and complete everything in a timely manner. It’s great to know that Dan was helpful in answering your questions about your new car. Providing a BETTER EXPERIENCE is always our goal, and your kind words motivate us to keep delivering top-notch service. We truly appreciate your recommendation and look forward to serving you again in the future!

January 20, 2025

Great experience and service when taking in my vehicle. Everything explained and very friendly. Highly recommend! More

by Raulvalencia365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Chevrolet of Everett responded

Thank you for sharing your experience! We’re delighted to hear that everything was explained clearly and that our team provided friendly, top-notch service. Your recommendation means the world to us! Providing a BETTER EXPERIENCE is our top priority, and we’re thrilled we could deliver that for you. We look forward to serving you again in the future!

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