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Chevrolet of Everett - Service Center

Everett, WA

4.7
594 Reviews

594 Reviews of Chevrolet of Everett - Service Center

Sort by
April 01, 2024

Such friendly and efficient staff at check in! They had me in a Lyft ride within 20 minutes of my arrival. Truck was ready by noon with a full explanation. Best dealership ever! More

by tbconstruction111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Chevrolet of Everett responded

We're delighted to hear that you had such a positive experience with our staff at check-in! Ensuring efficiency and providing friendly service is our goal at Chevrolet of Everett. We're glad we could promptly arrange a Lyft ride for you and that your truck was ready with a full explanation by noon. Thank you for choosing us, and we look forward to serving you again in the future!

April 01, 2024

The staff here is always helpful and going above and beyond to provide excellent customer service. More

by fiorinochris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.J. A.
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Apr 03, 2024 -

Chevrolet of Everett responded

We're thrilled to hear that you've consistently experienced excellent customer service with our staff! Providing helpful and above-and-beyond service is what we strive for at Chevrolet of Everett. Thank you for your kind words, and we look forward to continuing to serve you in the future!

March 30, 2024

Dan always takes great care of me when I come into the service department. He’s kind and proactive to ensure my extended warranty is utilized whenever possible. I highly recommend Dan and the service depa More

by meganlouiseblank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Chevrolet of Everett responded

It's wonderful to hear that Walter and Hunter provided you with exceptional service and assistance during your car-buying experience at Chevrolet of Everett. Their dedication to listening to your needs, finding a suitable solution within your budget, and going the extra mile with personal touches like taking photos is truly commendable. We're thrilled that you had such a positive experience, and we appreciate you sharing it with us. If you ever need anything else or have further questions, feel free to reach out. Congratulations on your new purchase, and thank you for choosing Chevrolet of Everett!

March 29, 2024

I always get top notch service at Everett Chevrolet! I like the online service for reminders and check ins it’s all so streamlined and helpful. The service rep are always pleasant and helpful. I recomme More

by ebonyoshun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J J
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Apr 02, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience! We're thrilled to hear that you consistently receive top-notch service at Chevrolet of Everett. Our online service reminders and check-ins are designed to streamline the process and make it as convenient as possible for our customers. We appreciate your recommendation and look forward to continuing to provide you with the Better Experience here at Chevrolet of Everett!

March 29, 2024

Aaron was very professional and gave me very good service. I really appreciated his help! More

by vvinova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Henthorn
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Apr 02, 2024 -

Chevrolet of Everett responded

We're thrilled to hear that Aaron provided you with professional and helpful service! At Chevrolet of Everett, we strive to ensure every customer receives the best experience possible. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us!

March 29, 2024

Always provided with Great service! Quick and easy. Always courtesy and keep me well informed. More

by That13
Recommend Dealer
Yes
Employees Worked With
JJ
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Apr 02, 2024 -

Chevrolet of Everett responded

We're delighted to hear about your positive experience! Providing great service is what we're all about at Chevrolet of Everett. Our goal is to make every visit quick, easy, and informative for our customers. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for your continued support!

March 29, 2024

Great service the guy that helped me was honest and trustworthy I recommend anyone to there service center More

by derek63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Chevrolet of Everett responded

We're thrilled to hear about your positive experience with our service center! At Chevrolet of Everett, honesty and trustworthiness are paramount values, and we strive to provide top-notch service to all our customers. Thank you for recommending us, and if you ever need assistance in the future, don't hesitate to reach out. We're here to help

March 28, 2024

I have not been happy with the service department the technicians have not been resetting my gages or putting a current sticker to match mileage this has happened 3 times. More

by carissas1786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas Conroy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Chevrolet of Everett responded

I'm sorry to hear about the recurring issues you've been experiencing with the service department. It's essential that all aspects of the service, including resetting gauges and updating stickers, are handled correctly each time. I recommend reaching out to the management at Chevrolet of Everett to express your concerns and ensure that they are aware of the situation. They should take steps to address the issue and ensure it doesn't happen again in the future. Your feedback can help them improve their service standards.

March 28, 2024

Fast, convenient,,affordable, and good communication. Quality parts that are factory and installed with certified mechanics. More

by jeffshonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold, Jake Brown
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Mar 29, 2024 -

Chevrolet of Everett responded

It sounds like you had a fantastic experience at Chevrolet of Everett! Fast, convenient, and affordable service with good communication and quality parts are essential for a satisfying customer experience. It's great to hear that the dealership met your expectations in these areas. If you ever need assistance again or have any questions, feel free to reach out.

March 27, 2024

Every time I make an appointment to go in things get worse I went in to get the oil change, showed them the coupon. They laughed at me about the coupon, so that’s their normal rate. There is no discount More

by teddyglimo
Recommend Dealer
No
Employees Worked With
Ki
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Mar 29, 2024 -

Chevrolet of Everett responded

I'm sorry to hear about your negative experience. It sounds like there were several areas where the service fell short of your expectations. It's important for the dealership to address all concerns and provide the level of service you deserve. Your feedback is valuable and can help them improve. If you ever decide to give us another chance, I hope we can make it right for you.

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