Chevrolet of Everett - Service Center

Chevrolet of Everett responded

Thank you for your review! We're pleased to hear that you found our team at Chevrolet of Everett very accommodating, and that we were able to provide you with a rental vehicle so you weren't inconvenienced. Delivering a BETTER EXPERIENCE by exceeding expectations and getting your truck back on the road ahead of schedule is a priority for us, and we're delighted that we could accomplish this for you. We appreciate your gratitude and are glad to have provided you with satisfactory service. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again with the same efficiency and care in the future!

Chevrolet of Everett responded

Thank you for bringing this to our attention, and we sincerely apologize for the experience your daughter had at Chevrolet of Everett. Ensuring that all service tasks are performed correctly and thoroughly is fundamental to our commitment to providing a BETTER EXPERIENCE. It is clear from your account that we fell short in this instance, and we are truly sorry for any inconvenience and concern this has caused. We take your feedback seriously and would appreciate the opportunity to investigate this matter further and ensure that any necessary corrections are made. It is never our intention to take advantage of any customer, and we hold ourselves to high standards of integrity and customer care. Your family's trust is important to us, and we would like to do whatever we can to rectify this situation. If you are willing, please contact our service manager directly so we can address your concerns personally and provide assurance regarding the services performed. We value your family's long relationship with Chevrolet and would like the chance to restore your faith in our dealership. Once again, we apologize for the disappointing service experience and look forward to the opportunity to make things right. Thank you for your feedback, and we hope to hear from you.

Chevrolet of Everett responded

Thank you for your review and for choosing Chevrolet of Everett for servicing and repairing your truck. We're delighted to hear that you consistently find our team friendly and the work done quickly. Providing a BETTER EXPERIENCE through efficient service and a welcoming atmosphere is crucial to us, and we're glad we've been able to meet your expectations consistently. We appreciate your loyalty and look forward to continuing to serve you with the same high level of service in the future. Thank you for trusting Chevrolet of Everett with your vehicle needs!

Chevrolet of Everett responded

Thank you for your excellent review! We're thrilled to hear that our customer service at Chevrolet of Everett exceeds your expectations and that you've had such positive interactions with JJ and our mechanics. Our commitment is to offer a BETTER EXPERIENCE by ensuring customer satisfaction and working collaboratively to meet your needs effectively. We appreciate your kind words and are pleased to know that our team has been awesome to work with. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with exceptional service in the future!

Chevrolet of Everett responded

Thank you for your wonderful review and for your continued loyalty to Chevrolet of Everett! We're thrilled to hear that you've had great experiences with our service department and that it has been a key factor in your decision to return and purchase vehicles from us. Providing a BETTER EXPERIENCE through exceptional service is what we strive for, and we're delighted to know that our team has consistently met your needs. We appreciate your continued trust in us, and we're grateful for the opportunity to serve you and maintain your vehicles. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with excellent service for many more years to come!

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you experienced quick service for your oil change, brake line flush, and coolant system flush at Chevrolet of Everett. Providing a BETTER EXPERIENCE by efficiently handling all service needs is what we aim for, and we're glad to know that our team met your expectations. We appreciate you choosing Chevrolet of Everett for your vehicle maintenance needs, and we look forward to continuing to offer you timely and effective service in the future. Thank you for your trust and support!

Chevrolet of Everett responded

Thank you for your review! We're pleased to hear that scheduling your service appointment was very easy and that you were satisfied with the quality of the service at Chevrolet of Everett. We aim to provide a BETTER EXPERIENCE by ensuring that both the booking process and the service execution are smooth and meet high standards. We appreciate your feedback and are glad that your experience was positive. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same ease and quality in the future!

Chevrolet of Everett responded

Thank you for bringing this issue to our attention. We sincerely apologize for the confusion and inconvenience caused by the miscommunication regarding the recall service parts for your vehicle. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, which includes being proactive and transparent in our communications. It's clear we fell short in this instance. We understand the frustration of traveling a significant distance only to find that the necessary parts are not available, and the impact this has on your time. We take full responsibility for this oversight and are taking steps to ensure that such an incident does not happen again. We would appreciate the opportunity to make this right for you. If you're willing, please contact us at your earliest convenience so we can reschedule your service appointment at a time that suits you, ensuring that all necessary parts are available. We are committed to regaining your trust and providing the level of service you expect and deserve. Thank you again for your feedback, and we look forward to resolving this matter to your satisfaction.

Chevrolet of Everett responded

Thank you for your fantastic review! We're delighted to hear that Aarón and Abraham provided you with standout service characterized by grace and class at Chevrolet of Everett. Being recognized as the best in the business is a high compliment, and it's rewarding to know that their efforts have made such a positive impact on your experience with us. Providing a BETTER EXPERIENCE through exceptional customer service is what we strive for, and your feedback affirms that we are on the right track. We appreciate your kind words and are grateful for your continued trust in us. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again soon!

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you're consistently greeted with a smile and that our team at Chevrolet of Everett is quick to resolve any issues that arise. Providing a BETTER EXPERIENCE by being welcoming and responsive to our customers' needs is a fundamental part of our service philosophy. We appreciate your recognition of our efforts to ensure a smooth and satisfactory experience each time you visit. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with friendly and efficient service in the future!