Chevrolet of Everett - Service Center

Chevrolet of Everett responded

Thank you for your review! We're delighted to hear that you received excellent customer service and that your car service was completed promptly at Chevrolet of Everett. Providing a BETTER EXPERIENCE through efficient and high-quality service is our priority, and we're glad that we could meet your expectations. We appreciate your decision to return for future services, and we look forward to welcoming you back. Thank you for choosing Chevrolet of Everett, and we aim to continue providing you with exceptional service on every visit!

Chevrolet of Everett responded

Thank you for taking the time to provide your feedback. We apologize for not fully meeting your expectations during your recent visit to Chevrolet of Everett. Delivering a BETTER EXPERIENCE is our goal, and it seems we fell short in a few areas this time. We regret any confusion regarding the coupon policy and the communication about the work performed on your vehicle. It's crucial to us that our customers are well-informed and satisfied with their service. We will address your concerns internally to ensure that promises regarding communication and promotions are honored more consistently. We appreciate your honesty, as it helps us improve. If you would like to discuss this further or need a detailed explanation of the service performed, please don't hesitate to contact us directly. We are committed to ensuring your satisfaction and would appreciate the opportunity to make things right. Thank you for choosing Chevrolet of Everett, and we hope to serve you better in the future.

Chevrolet of Everett responded

Thank you for sharing your positive experience at Chevrolet of Everett! We're pleased to hear that we have consistently provided you with timely appointments, respectful treatment, and great service for your truck. Ensuring a BETTER EXPERIENCE through prompt scheduling, professional customer care, and high-quality service work is our top priority. We appreciate your feedback and are glad that our team's efforts have consistently met your expectations. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same dedication and excellence in the future!

Chevrolet of Everett responded

Thank you for your wonderful review! We're thrilled to hear that both our sales and service teams at Chevrolet of Everett provided you with an amazing experience. Our commitment to offering a BETTER EXPERIENCE is fundamental to our approach, and it's gratifying to know that our team lived up to this promise. We appreciate your recognition and are glad you found your interactions with us so positive. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same level of excellence in the future. Thanks again, and we're here whenever you need us!

Chevrolet of Everett responded

Thank you for your review! We're thrilled to hear about your positive experience with Nate and Dallas at Chevrolet of Everett. Our team is dedicated to providing a BETTER EXPERIENCE by working diligently to ensure each customer finds the right vehicle for their needs and lifestyle, and it sounds like Nate and Dallas did just that for you and your family. We appreciate your kind words and are glad that their hard work resulted in a successful outcome for you. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same level of dedication and care in the future!

Chevrolet of Everett responded

Thank you for your review! We're delighted to hear that your service experience regarding your warranty issue was awesome and that JJ was great to work with at Chevrolet of Everett. Our commitment to providing a BETTER EXPERIENCE is reflected in how we handle each customer interaction, and it's wonderful to know that JJ exemplified this with professionalism and expertise. We appreciate your feedback and are pleased that we could resolve your warranty issue effectively. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again with the same high level of service in the future!

Chevrolet of Everett responded

Thank you for your positive review! We're delighted to hear that you experienced very polite customer service, good communication, and found our team easy to understand and to the point at Chevrolet of Everett. Providing a BETTER EXPERIENCE through clear and efficient communication is a key focus for us, and we're glad that our team's efforts made your experience a positive one.

Chevrolet of Everett responded

Thank you for your review! We're thrilled to hear that our technician went above and beyond to assist you with the tailgate issue on your vehicle at no extra charge. At Chevrolet of Everett, providing a BETTER EXPERIENCE includes not only solving problems but doing so with a helpful and generous spirit. We're delighted that we could find a solution for you and that you were satisfied with the service. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service in all your future visits. Thank you for choosing Chevrolet of Everett!

Chevrolet of Everett responded

Thank you for your kind review! We're delighted to hear that you found our service facility nice and clean, and that our quick lube team and other service representatives made a great impression. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by maintaining a welcoming environment and delivering friendly, efficient service. We appreciate your feedback and are glad that our team's efforts contributed to a positive experience for you. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high standards in the future!

Chevrolet of Everett responded

Thank you for taking the time to share your feedback. We're glad to hear that your overall experience at Chevrolet of Everett was positive, but we apologize for the oversight regarding the service reminder reset. We strive to provide a BETTER EXPERIENCE by ensuring all aspects of your service are completed thoroughly, and it's clear we missed a step in this instance. We understand that returning to the dealership may not be convenient due to your location. If you need assistance with resetting the service reminder yourself, please let us know, and we can provide step-by-step instructions over the phone or via email. Alternatively, if you're in our area for any other reason, we'd be more than happy to reset it for you quickly. Thank you again for choosing Chevrolet of Everett, and we appreciate your understanding. We look forward to the opportunity to provide a five-star experience next time you visit