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Chevrolet of Everett - Service Center

Everett, WA

4.7
595 Reviews

595 Reviews of Chevrolet of Everett - Service Center

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August 05, 2024

Everyone has been helpful. Front desk is friendly, service dept is very attentive, and sales process getting a new truck was easy. More

by AUSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHELLE OWEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaelob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that your experience with our front desk, service department, and sales team at Chevrolet of Everett was so positive. Delivering a BETTER EXPERIENCE is our goal, and it's great to know we made your truck purchase easy and enjoyable. We look forward to continuing to provide you with friendly and attentive service. Thank you for choosing us, and enjoy your new truck!

August 05, 2024

Worked while I waited. Gave me information on extended warrant on emissions system. Diesel equinox 2018 is poor on design of exhaust system. 3rd time of had it in for, D More

by gordonh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback about your recent visit to Chevrolet of Everett. We're glad to have had the opportunity to work on your Diesel Equinox and provide you with important warranty information. We understand the concerns with the exhaust system design and are here to assist whenever issues arise. Our goal is to offer a BETTER EXPERIENCE by being transparent and helpful throughout the service process. We appreciate your patience and choosing us for your vehicle needs. If you have further questions or need additional assistance, please don't hesitate to reach out.

August 05, 2024

The staff are very knowledgeable about the company and parts and services I was inquiring about. They provided the part I needed for a reasonable price, as well as same day install! Thank you so much More

by HIGHCOUNTRYROD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Nietupski
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words about your recent visit to Chevrolet of Everett! We're thrilled to hear that our team's knowledge and efficiency met your needs so well. Providing a BETTER EXPERIENCE with knowledgeable staff and prompt service is what we strive for. We appreciate your business and look forward to helping you again with any future parts or service needs. Thank you for choosing us!

August 05, 2024

Great customer service experience. Staff were cautious and friendly. Will always go back to Everett Chevy. More

by Olugbenga A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience! We're delighted to hear that you had a great customer service experience at Chevrolet of Everett. Our team strives to provide a BETTER EXPERIENCE that ensures everyone feels welcomed and valued. We appreciate your trust and look forward to welcoming you back for all your automotive needs. Thank you for choosing Everett Chevy!

August 05, 2024

Always a good experience with this dealership. Sales team is great and so is the service center. More

by wright.carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguero
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Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for choosing Chevrolet of Everett for both your sales and service needs. We're thrilled to hear that you consistently have a good experience with our team. Providing a BETTER EXPERIENCE is at the core of what we do, and it's wonderful to know that both our sales and service departments are living up to this promise. We look forward to serving you again in the future and appreciate your recommendation.

August 04, 2024

Outstanding customer service. Thank you JJ. I will recommend this dealership to all active and retired military personnel. Clean facility. More

by bonglub39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for recommending Chevrolet of Everett to your fellow military personnel. We're thrilled to hear that you had an outstanding experience with us, and that JJ provided you with the level of customer service we strive for. We take pride in maintaining a clean and welcoming facility, ensuring a BETTER EXPERIENCE for all our customers. We appreciate your service and look forward to assisting you again in the future!

August 04, 2024

The bill total was not the worst, but lack of loaner vehicle added another 750 dollars to the total cost. I am pleased with my vehicle now. I worked for Chevrolet years ago and had to price check the th More

by steveball86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your honest feedback and for choosing Chevrolet of Everett for your vehicle's needs. We're glad to hear that you are pleased with your vehicle now, and we understand your concerns about the additional costs without a loaner vehicle. We continually strive to provide a BETTER EXPERIENCE and appreciate your understanding regarding parts pricing. Your insights help us improve, and we look forward to serving you better in the future.

August 04, 2024

Went above and beyond to be helpful I don’t need 15 words to say great More

by Emailwithbrian
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind review! We're delighted to hear that our team went above and beyond to assist you at Chevrolet of Everett. It's always our goal to deliver a BETTER EXPERIENCE, and we're glad we could meet your expectations. We appreciate your choice to do business with us and look forward to helping you again in the future!

August 04, 2024

Stop sending me this survey it was an oil change, you dint need a review for it More

by heathermayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Report | Print
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your feedback, and we appreciate you choosing Chevrolet of Everett for your oil change. We understand that you might not want to receive surveys for routine services. We aim to provide a BETTER EXPERIENCE by listening to our customers, and your input is crucial to us. We'll make sure to adjust your preferences regarding our feedback requests. If there's anything more we can do for you, please let us know. Thank you again for your visit.

July 06, 2024

JJ was fantastic keeping me up-to-date on getting parts ordered and throughout their installation. He was personable, professional, and made my experience wonderful. More

by montgomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Jul 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with JJ at Chevrolet of Everett! We're thrilled to hear that he kept you well-informed throughout the process of ordering and installing parts, and that his personable and professional demeanor made your experience wonderful. Providing a BETTER EXPERIENCE by ensuring transparent communication and excellent customer service is our goal, and it sounds like JJ exemplified this perfectly. We appreciate your feedback and are delighted that JJ was able to make your service visit so positive. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high level of care in the future!

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