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Chevrolet of Everett - Service Center

Everett, WA

4.7
595 Reviews

595 Reviews of Chevrolet of Everett - Service Center

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August 08, 2024

Been getting Chevrolet fleet vehicles serviced for 30 years and Everett is the best service I have ever received! More

by timh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Aug 10, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! At Chevrolet of Everett, we pride ourselves on offering a BETTER EXPERIENCE, and we're thrilled to hear that we've been able to provide the best service you've received in 30 years. We look forward to continuing to serve your fleet with the highest level of care and expertise. Thank you for choosing us and for your loyalty over the years!

August 07, 2024

Very friendly and professional service. Didn't take long at all. Will come back again. More

by BILL@THEJOHNSFAMILY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Chevrolet of Everett responded

Thank you for your kind review! We're thrilled to hear that you found our service both friendly and professional here at Chevrolet of Everett. Delivering a BETTER EXPERIENCE in a timely manner is our top priority, and we look forward to welcoming you back for your next visit. Your satisfaction and continued trust in us mean the world. See you next time!

August 06, 2024

Courteous and detailed service information about my vehicle needs. I waited in the lounge but when it was determined that parts were not available until the next day, arrangements were made for my tri More

by rwbcab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nietupski, Stan
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience! We're glad to hear that our team could provide courteous and detailed service information, ensuring your BETTER EXPERIENCE at Chevrolet of Everett. We apologize for any inconvenience regarding the parts delay, but are pleased we could assist with your travel arrangements. We look forward to seeing you again and continuing to meet your vehicle needs!

August 06, 2024

Everything went well , everyone we talked to was kind and knowledgeable. Overall good experience. We will definitely come back for service to our car. More

by janiemay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're delighted to hear that you had a good experience with our kind and knowledgeable team here at Chevrolet of Everett. Ensuring a BETTER EXPERIENCE for every customer is our top priority. We look forward to welcoming you back for your future car service needs!

August 06, 2024

Been going here for about 6 years now. The service department employees are friendly & helpful! Have never been disappointed yet. More

by ron_debbie_trentman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your loyalty and kind words! It's great to hear that you've consistently had positive experiences with our service department over the years. At Chevrolet of Everett, we strive to offer a BETTER EXPERIENCE with friendly and helpful service every time you visit. We're grateful for your continued trust and look forward to serving you for many more years!

August 05, 2024

I lost the first lengthy review I wrote because of a password reset and wrong click, so this one will be briefer. Very simply, I wanted to say how excellent and helpful the sales manager, Michelle Owens More

by vincentpastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Owens, Stan
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you so much for your feedback! We are thrilled to hear about your positive experience with Michelle Owens at Chevrolet of Everett. Our goal is always to offer a BETTER EXPERIENCE by providing efficient and kind service, and it's wonderful to know Michelle exemplified this so well. We appreciate you choosing us for your automotive needs and look forward to continuing to serve you in the future. Thank you again for taking the time to share your experience!

August 05, 2024

They treat you like family! I need 10 more words to get to 15. Fantastic! More

by dan.flora1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your fantastic experience at Chevrolet of Everett! We strive to treat every customer like family, and it’s great to know we hit the mark with you. Our team is committed to providing a BETTER EXPERIENCE every time you visit us. We appreciate your feedback and look forward to welcoming you back in the future!

August 05, 2024

It took almost 3 and 1/2 weeks to get my brakes fixed. First, they didn't send all the parts together. Second, they had to call the GM manufacture to see what they should do to try to fix the issue with m More

by charriotsafire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your patience and for sharing your experience at Chevrolet of Everett. We apologize for the delays and the inconvenience you faced with the brake repair and the rental car situation. We strive to provide a BETTER EXPERIENCE and are genuinely sorry when we fall short. Your feedback helps us improve, and we are taking steps to ensure parts are dispatched more efficiently and communication with our customers is clearer. We understand the importance of having the right vehicle to fit your needs and are looking into better solutions for our rental policies. If you have any further concerns or need assistance in the future, please don't hesitate to contact us directly.

August 05, 2024

Thank you for the help and kindness. Everyone was friendly even though the day was busy. Thank you for your help getting my car from the garage. More

by tsunsno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for choosing Chevrolet of Everett for your automotive needs. We're delighted to hear that our team was able to provide a BETTER EXPERIENCE, even on a busy day. Ensuring you feel supported and assisted every step of the way is our priority, and we're glad we could help make your visit a positive one. If there's anything more we can do to assist you or make your experience even better next time, please let us know. We look forward to serving you again soon!

August 05, 2024

Explained the problem in simple terms. Attempted to fix with a simple solution, did not charge. Then when the problem persisted, the warranty took over and will cover all repairs. Like tha More

by tiffany.y.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with Chevrolet of Everett. We're glad to hear that our team was able to clearly explain the issues and provide initial solutions at no charge. Our commitment to a BETTER EXPERIENCE means ensuring transparency and honesty, especially when it comes to service and repairs. We're pleased that the warranty covered the necessary repairs, and that our approach met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Thank you for choosing us!

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