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Chevrolet of Everett - Service Center

Everett, WA

4.7
595 Reviews

595 Reviews of Chevrolet of Everett - Service Center

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August 28, 2024

Great service and cordial JJ is always great to see and helped me always. He should get a raise, he’s good I’m glad to bring my truck there for service😊 More

by jcd1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ is the best
Report | Print
Aug 29, 2024 -

Chevrolet of Everett responded

Thank you so much for your fantastic feedback! We’re delighted to hear that JJ has consistently provided you with great service and a cordial experience. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE for all our customers, and it’s wonderful to know that JJ’s efforts have made a positive impact on your visits. We appreciate your support and look forward to assisting you again in the future! 😊

August 28, 2024

Not very friendly. Wasn’t even greeted when I walked in. Was told my free oil changes wouldn’t be honored u til services costing me over $2000.00 were done. One of whic More

by lojeda25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change service did not see his picture
Report | Print
Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback. I’m sorry to hear about your recent experience and any inconvenience it caused. At Chevrolet of Everett, we strive for a BETTER EXPERIENCE with friendly and transparent service. It’s disappointing to hear that you felt unwelcomed and that there was confusion regarding your free oil changes. I would appreciate the opportunity to address these concerns directly. Please feel free to contact us so we can resolve this matter and ensure that your future visits meet our high standards of service.

August 27, 2024

Went in for an oil change (which I received lifetime free since I purchased the vehicle from them), and got a call back to upsell me on something reasonable. Got a second call to upsell on new brakes/rotors More

by cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J J Agag
Report | Print
Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us. I’m pleased to hear that you appreciated the free lifetime oil changes. However, I’m sorry to learn about the confusion regarding the brake/rotor quote. I reviewed the text messages and found that the quoted amount was roughly half of the $1,600 you mentioned. I’d be happy to share the screenshots of the quote to clarify any misunderstandings. I also apologize for the inconvenience caused by the additional wait time and any lack of communication. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE, and your feedback helps us improve. Thank you for your patience, and I hope we can provide a smoother experience for you in the future.

August 26, 2024

Great service good crew great people fast service and quality will definitely come back for anything else More

by hcash1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear you enjoyed our service and found our team to be both fast and friendly. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE with each visit, and we're glad we hit the mark for you. We look forward to welcoming you back for any of your future needs. Thanks again for choosing us!

August 26, 2024

Clean, friendly, timely, curious, helpful, they point out issues but do not try to sale you just to make an extra dollar More

by 3.bigbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jj
Report | Print
Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness, friendliness, and timeliness of our service at Chevrolet of Everett. Upholding our commitment to transparency and helpfulness without pressuring our customers is part of our promise to offer a BETTER EXPERIENCE every time. We're glad we could assist you effectively and look forward to helping you again whenever you need us. Thank you for trusting us with your vehicle needs!

August 25, 2024

Excellent in everything —parts and service listen to you and make it happen—never go anywhere else More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our parts and service teams. At Chevrolet of Everett, we pride ourselves on providing a BETTER EXPERIENCE for our customers by listening to your needs and making sure we meet them. We appreciate your loyalty and look forward to serving you again in the future!

August 24, 2024

Right on time. Done within an hour for service on 4 issues. Great service. Thank you JJ More

by toostringy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for your kind review! We're glad to hear that JJ and our team at Chevrolet of Everett could provide you with timely and efficient service, resolving all four issues within the hour. Delivering a BETTER EXPERIENCE is our commitment, and your satisfaction is our priority. We look forward to serving you again in the future!

August 23, 2024

Always a pleasure for servicing our car. Comfortable waiting area. Quick turn around and very pleasant staff (JJ). More

by mallyman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for choosing Chevrolet of Everett for your car servicing needs! We're glad you enjoyed our comfortable waiting area and found our staff, especially JJ, to be pleasant and efficient. Providing a quick turnaround and a BETTER EXPERIENCE is our commitment to you. We look forward to continuing to serve you and ensuring your vehicle stays in top condition. See you next time!

August 22, 2024

This is my third purchase from chev of everett, recommend to others to go there More

by djg8030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Chevrolet of Everett responded

Thank you for choosing Chevrolet of Everett once again and for your recommendations! We're thrilled to have you as a returning customer and appreciate your trust in us for your vehicle needs. Your continued support is the cornerstone of our BETTER EXPERIENCE commitment. We look forward to serving you and others you recommend in the future!

August 22, 2024

Service provided was excellent. My service advisor JJ Agag was pleasant and courteous. He is always willing to hear my concerns and address them. More

by Reedg350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
Report | Print
Aug 24, 2024 -

Chevrolet of Everett responded

Thank you for sharing your positive experience with JJ and our service team at Chevrolet of Everett. We're glad to hear that JJ's pleasant and courteous approach made a great impression and that he effectively addressed your concerns. It's feedback like yours that underlines our commitment to the BETTER EXPERIENCE we strive to provide every day. We look forward to continuing to serve you in the future!

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