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Chevrolet of Everett - Service Center

Everett, WA

4.7
595 Reviews

595 Reviews of Chevrolet of Everett - Service Center

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October 28, 2024

I made an appointment to have my car serviced. Walked in and the guy is at express desk in the corner was very rude and unprofessional I can state every detail of our conversation here but It make More

by Abid
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Express deak employee
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Nov 01, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with us, and we are deeply sorry to hear about how you were treated. At Chevrolet of Everett, we are committed to providing a BETTER EXPERIENCE rooted in respect, professionalism, and inclusivity for every customer, and we clearly fell short in your case. We take your feedback very seriously and will be addressing this internally to ensure a welcoming and respectful environment for all. Thank you for bringing this to our attention, as it helps us strive for improvement.

October 28, 2024

I asked for DEF to be refilled as part of an oil change. .....got home and checked ....tank was almost empty More

by pf1hawkfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Chevrolet of Everett responded

Thank you for your feedback, and we apologize for missing the DEF refill during your recent service. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE, and it’s clear we fell short in this instance. We appreciate you bringing this to our attention, as it helps us ensure better attention to detail moving forward. Please feel free to reach out so we can address this for you. We appreciate your trust and hope to serve you better in the future.

October 27, 2024

Excellent Customer Service and care always and great experience and expertise I. What they do More

by slboeavon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Fleischmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Nov 01, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently receive excellent customer service and care from our team. At Chevrolet of Everett, delivering a BETTER EXPERIENCE with expertise is our priority, and it’s great to know we’re meeting your expectations. We appreciate your trust and look forward to serving you again in the future!

October 24, 2024

Everyone who helped me buy my new car was amazing. I'm extremely happy that I found the car I wanted at this dealership! Great team! More

by Tank
Recommend Dealer
Yes
Employees Worked With
Areli Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Alexander
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Oct 25, 2024 -

Chevrolet of Everett responded

Thank you so much for sharing your experience! We're thrilled to hear that our team made your car-buying process amazing and that you found the perfect car at Chevrolet of Everett. Providing a BETTER EXPERIENCE is what we strive for, and we’re glad we could make that happen for you. We appreciate your kind words and look forward to serving you again in the future. Enjoy your new car!

October 24, 2024

I had my car in for 30,000 mile service. The service advisor, JJ Agag, was friendly and professional. We discussed items that my car needed, and he arranged a ride from my home back to the d More

by pebwriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
Report | Print
Oct 26, 2024 -

Chevrolet of Everett responded

Thank you so much for sharing your experience! We’re thrilled to hear that JJ provided friendly, professional service and kept everything on schedule for your 30,000-mile maintenance. At Chevrolet of Everett, we’re dedicated to delivering a BETTER EXPERIENCE, and it’s great to know that JJ’s attention to detail and convenient ride arrangement made your visit smooth. We truly appreciate your recommendation and look forward to serving you again in the future!

October 24, 2024

When my head light did not get replaced when it should have, Stephen Kenna took care of getting my car picked up, the head light replaced and got my car back to me. More

by toyercpa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience! We're glad to hear that Stephen went the extra mile to ensure your headlight was replaced promptly and that your car was returned to you with ease. At Chevrolet of Everett, we’re committed to providing a BETTER EXPERIENCE, and it's wonderful to know that Stephen made things right for you. We appreciate your trust and look forward to serving you again in the future!

October 23, 2024

I am always happy with Chevrolet of Everett. Great Staff. Always helpful and on time. I would recommend them to anyone. Always give free service jobs, since I bought my car there. More

by lkoch2339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Chevrolet of Everett responded

Thank you so much for your kind words and continued trust in Chevrolet of Everett! We're thrilled to hear that our staff has consistently provided you with helpful and timely service. It’s great to know you’ve enjoyed the benefits of our complimentary services as part of your car purchase. At Chevrolet of Everett, we’re committed to providing a BETTER EXPERIENCE, and we truly appreciate your recommendation. We look forward to serving you for many more years to come!

October 23, 2024

Very friendly and friendly people. Answering all of my questions. Had a very pleasant experience. I will recommend to my friends. More

by anitawhite72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We're so glad to hear that our team was friendly and helpful in answering all of your questions. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and it's great to know that you had such a pleasant visit. We truly appreciate your recommendation and look forward to serving you and your friends in the future!

October 22, 2024

Always friendly and informative each time i come in. I ppreciate JJ being so helpful. More

by bethearnold1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Oct 26, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that you've consistently had friendly and informative visits with us. JJ always strives to be as helpful as possible, and we're glad to know he made a positive impact on your experience. At Chevrolet of Everett, providing a BETTER EXPERIENCE is our priority, and we appreciate your continued trust. We look forward to serving you again in the future!

October 21, 2024

Stephen is great! He always gives a warm welcome, is courteous, and doesn't mind answering any questions I have. He figures out the problem with my car quickly, orders More

by leah.reilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We're thrilled to hear that Stephen provided you with a warm, courteous, and efficient service experience. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our priority, and it’s great to know that Stephen’s dedication to addressing your questions and keeping you updated made a positive impact. We truly appreciate your trust and look forward to serving you again in the future!

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