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Chevrolet of Everett

Everett, WA

Overview
Employees
Reviews
Vehicles
4.7
816 Reviews
Chevrolet of Everett - Your Trusted Dealership in Western Washington At Chevrolet of Everett, customers and employees are part of the community! Through the years, as part of the Harnish Auto Family, our company and our employees have supported various community organizations both financially and with personal involvement. We believe in giving back and getting involved with support of initiatives and organizations is intertwined in the culture of the Harnish Family.
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7301 Evergreen Way

Everett, WA

98203

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Showing 816 reviews

September 02, 2024

I had the truck in for a recall to upgrade some systems. Once I picked up the truck I noticed a lot of the internal workings of the truck were no longer working. Areas like GPS, phone, and others. I am st More

by westvang_r
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley
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Sep 06, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us. I’m sorry to hear about the issues you’ve encountered after your recent recall service. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and it’s concerning to hear that we fell short in this instance. Please reach out to us directly so we can address these concerns promptly. Our team is committed to resolving any issues and ensuring everything is functioning properly. We appreciate your patience and look forward to making this right for you.

Sep 06, 2024 -

westvang_r responded

I talked with the service department yesterday. Stan mentioned if the fan noise continues to bring it in. We also talked about the different things that we no longer connected after the upgrade. I did manage, I think to get them back to normal, but time will tell. Once an upgrade is done that can affect other internal workings of the vehicle this should be noted, and if possible, set straight by the service department at the completion of the upgrade. Biggest reason, not everyone has the knowledge or background to set the issues straight

August 31, 2024

Kane was quick with responses and efficient in getting us the paperwork and the vehicle! More

by justinkossak
Recommend Dealer
Yes
Employees Worked With
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2024

Professional, knowledgeable, honest, easy to work with, knows the sense of urgency that customers like. More

by marshap7478
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaelob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that you found our team to be professional, knowledgeable, and honest. At Chevrolet of Everett, we are committed to providing a BETTER EXPERIENCE by understanding and addressing our customers' needs with urgency and care. We appreciate your feedback and look forward to serving you again!

August 29, 2024

Mr. Arnold was a pleasure to deal with. Kept me informed and was professional through out my entire experience. More

by Disptch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2024

Only issue was not getting paperwork after service. Service itself and service team are great to work with. More

by sghollo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 28, 2024

Not very friendly. Wasn’t even greeted when I walked in. Was told my free oil changes wouldn’t be honored u til services costing me over $2000.00 were done. One of whic More

by lojeda25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change service did not see his picture
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Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback. I’m sorry to hear about your recent experience and any inconvenience it caused. At Chevrolet of Everett, we strive for a BETTER EXPERIENCE with friendly and transparent service. It’s disappointing to hear that you felt unwelcomed and that there was confusion regarding your free oil changes. I would appreciate the opportunity to address these concerns directly. Please feel free to contact us so we can resolve this matter and ensure that your future visits meet our high standards of service.

August 28, 2024

Great service and cordial JJ is always great to see and helped me always. He should get a raise, he’s good I’m glad to bring my truck there for service😊 More

by jcd1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ is the best
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Aug 29, 2024 -

Chevrolet of Everett responded

Thank you so much for your fantastic feedback! We’re delighted to hear that JJ has consistently provided you with great service and a cordial experience. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE for all our customers, and it’s wonderful to know that JJ’s efforts have made a positive impact on your visits. We appreciate your support and look forward to assisting you again in the future! 😊

August 27, 2024

Went in for an oil change (which I received lifetime free since I purchased the vehicle from them), and got a call back to upsell me on something reasonable. Got a second call to upsell on new brakes/rotors More

by cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J J Agag
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Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us. I’m pleased to hear that you appreciated the free lifetime oil changes. However, I’m sorry to learn about the confusion regarding the brake/rotor quote. I reviewed the text messages and found that the quoted amount was roughly half of the $1,600 you mentioned. I’d be happy to share the screenshots of the quote to clarify any misunderstandings. I also apologize for the inconvenience caused by the additional wait time and any lack of communication. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE, and your feedback helps us improve. Thank you for your patience, and I hope we can provide a smoother experience for you in the future.

August 26, 2024

Great service good crew great people fast service and quality will definitely come back for anything else More

by hcash1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear you enjoyed our service and found our team to be both fast and friendly. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE with each visit, and we're glad we hit the mark for you. We look forward to welcoming you back for any of your future needs. Thanks again for choosing us!

August 26, 2024

Clean, friendly, timely, curious, helpful, they point out issues but do not try to sale you just to make an extra dollar More

by 3.bigbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jj
Report | Print
Aug 31, 2024 -

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you appreciated the cleanliness, friendliness, and timeliness of our service at Chevrolet of Everett. Upholding our commitment to transparency and helpfulness without pressuring our customers is part of our promise to offer a BETTER EXPERIENCE every time. We're glad we could assist you effectively and look forward to helping you again whenever you need us. Thank you for trusting us with your vehicle needs!

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