Chevrolet of Carson

Avoid this dealer at all costs, especially for used cars. They are manipulative and liars and only care about making a sale. They failed to disclose issues with the safety systems on the used car I bought They are manipulative and liars and only care about making a sale. They failed to disclose issues with the safety systems on the used car I bought for my 16 year old son and then refused to respond to me or cover the costs to fix. Obviously a lot of people agree they are not a good dealer as they have one of the lowest ratings in California for a Chevy dealer and wish Chevy would get involved. Go to a different dealer More

Bad service on Saturday afternoon. You guys are no good don’t keep your word you need to tell the customer everything that’s missing from the car before you sell it to him them with my You guys are no good don’t keep your word you need to tell the customer everything that’s missing from the car before you sell it to him them with my GPS does not work on my 2023 trailblazer. They tell me there’s no fix, the assist lane has a aftermarket alarm. It works when it wants to do the chip for the heated seats and steering wheel is missing. I was never notified that it was on order backlogged More

Long story short. .... Lies, deception, and greed. I voiced an interest in purchasing a vehicle and asked for a quote on the out-the-door price. I was sent an email .... Lies, deception, and greed. I voiced an interest in purchasing a vehicle and asked for a quote on the out-the-door price. I was sent an email with a breakdown of the price and everything that would be paid. It clearly laid out the MSRP, the factory and dealer installed options and prices, the delivery charges, dealer fees, and document fees. I agreed to the price and wanted to make the purchase. I was then put in touch with Alex Argueta, (the name that I was given in the message that I received, at least) who told me that I was wrong, that the offered price meant nothing, and that I would need to pay a minimum of $75,000 more than that, or they wouldn't sell me the car. If you want to ignore GM saying that the sneaky markups weren't allowed, and want to rip off your customers, then do your thing.... but when asking for an OUT-THE-DOOR price, don't be like "oops.... we see that you're agreeing to what we offered, but are going to add another $75,000, now that you're interested." Cason Chevy can kindly get bent. More

Terrible experience with Bryan V, we special ordered a vehicle in December and placed a deposit on a vehicle. Went into the dealership based on emails back and forth. Walked into the dealership and Bryan vehicle in December and placed a deposit on a vehicle. Went into the dealership based on emails back and forth. Walked into the dealership and Bryan said he wouldn’t honor his emails. More

Amazing experience at this dealership, everyone I encountered in the Service Department exceeded my expectations. Very professional, very friendly. I would absolutely recommend the Service Department encountered in the Service Department exceeded my expectations. Very professional, very friendly. I would absolutely recommend the Service Department. More

Christopher was our Salesman. Definitely made our purchase experience with Carson Chevrolet smoothly. We will definitely come back. Definitely made our purchase experience with Carson Chevrolet smoothly. We will definitely come back. More

Great service they were fast and very helpful! We left very happy with exactly what we wanted :) We left very happy with exactly what we wanted :) More

Here We go again at this dealership. third time changed name since i been using this dealer and always the same problems, I called in because i have a recall on my 2021 Chevy trailblazer third time changed name since i been using this dealer and always the same problems, I called in because i have a recall on my 2021 Chevy trailblazer for a faulty Jack, it is made of PLASTIC, ok so i finally was able to get in today and spoke to a woman we will Call J, i explained i work directly across the street in the refinery and been here for many years. and i could come in and change out the jack, she checked and they had one in stock, i said great i can come in after work, and change it out, she said it will take an hour and i have to turn my car in, i explained that this is a terrible place and i just want to turn my jack in and get out, I've had experiences where they would try to Up sale you on things and services that you don't need, of even worse put a wrong spark plug in, so she said sure come in at 4PM after work and change it out and wouldn't have to turn my car in, so i got a text saying i had a 4PM appointment, so i got to the dealer and grabbed the jack from my trunk, and walked into the service center with the cheap plastic car Jack that was from my car, and told who we will call D.O. and he seemed not that knowledgeable about vehicles, and i told him i am bringing my Jack in to exchange, that there is a recall on it, and he looked and said oh why did you remove it, the technician has to remove it, So you have to place your car in line so he can take it in and we do the paperwork, I said i was told that i can just come in and exchange the Jack without turning my car in by J and he said she gave you the wrong information, so he told me i had to get in line to turn my car in, ITS JUST A JACK, there is nothing technical about it except the manufacture sold us a cheap plastic product to Jack up a car. This is and has always been the worst dealership I've ever had to deal with in all my years, then he's going to try to throw J, under a bus, how unprofessional. Stay away from this dealership is my advice, different name but same service. ill try to find another dealership to take care of my recall, if not ill just purchase out of pocket another jack, the part cost $41 bad practices Chevy very BAD, and to think this is my third vehicle i bought here, and each time they never offered a veterans discount, More

Terrible! Terrible! Terrible! Service.took my car for a diagnostic check and oil change and its been there since tuesday.i had to call and leave 3 messages bef Terrible! Terrible! Service.took my car for a diagnostic check and oil change and its been there since tuesday.i had to call and leave 3 messages before my call was returned.it took 3 days of them having my car there before they could tell me what was wrong with my car.then I called 3 more times 3 days later before my call was returned to finally tell me what was wrong with my car( a guy named david).I tried to explain to him that I needed to know how long it would take to fix the problem because I had to rent a vehicle ( at my own expense) David informed me that the new owners hasn't set up the rentals with enterprise lol he ( david) informed me that he immediate go check and see when my car would be fixed and call me back and that was 3 days ago.its been 6 days total now that they've had my car and I still don't know if or when it will be fixed..smh don't ever take your car there people!!! More