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Chevrolet of Carson
Carson, CA
49 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 49 reviews
March 04, 2024
Lisa in service dept was great. I was told that they don’t do recalls on Saturday’s but Saturdays are my only days off she made it happen. Thank you Lisa I was told that they don’t do recalls on Saturday’s but Saturdays are my only days off she made it happen. Thank you Lisa More
by Dareyan13
Employees Worked With
Lisa in Service
February 13, 2024
Thus far my experience has been horrible. I was told by Malak that he would have a car transferred for me from another dealership (that was on Saturday 2/10). Since then he has pretty much gh I was told by Malak that he would have a car transferred for me from another dealership (that was on Saturday 2/10). Since then he has pretty much ghosted me. He barely responds to my texts and does not return phone calls. Overpromised and under deliver should be the motto as he clearly cannot deliver on something he promised. More
by Disappointed Customer
Employees Worked With
Malak Syriani
January 25, 2024
My salesperson was Irving De los Santos Perez. Irving made the deal happen for me. He is one of the nicest and approachable guys in that dealership. I got an incredible deal and love the BLAZE Irving made the deal happen for me. He is one of the nicest and approachable guys in that dealership. I got an incredible deal and love the BLAZER. All other team members are pretty good too. 100% recommend this dealership and Irving. Thanks for the BLAZER!! More
by Anil
Employees Worked With
Irving
January 07, 2024
Service provided was performed as scheduled. Although I was happy there was no charge is flushing my transmission fluid due to manufacturer bulletin, I was unhappy waiting 7 hours in the custome Although I was happy there was no charge is flushing my transmission fluid due to manufacturer bulletin, I was unhappy waiting 7 hours in the customer lounge. Had an 8:30 appointment schedule but vehicle sat for 3 hours before taken to service bay. More
by dalewilbar
Employees Worked With
Richard Pineda
December 27, 2023
I wish I could give 0 stars. Our experience with this dealer was beyond horrible. We were interested in a used Ram 1500 when I emailed for an out the door price. I was contacted Our experience with this dealer was beyond horrible. We were interested in a used Ram 1500 when I emailed for an out the door price. I was contacted by the salesman Andrew Trupsin and given a price within our budget AFTER giving my correct zip code when asked. Turns out they “misquoted” us by THREE THOUSAND DOLLARS due to their lack of attention to detail and then would not honor the quoted out the door price, in which we were no longer interested in the new price. There was only a quick “I’m sorry” and no willingness to attempt to make their mistake right. Got over it, continued with our search. 2 days later the sales manager Malik and salesperson Andrew both reached back out to us, we did not reinitiate contact, telling us they would honor the original price. We were very excited at that point, placed a $5000 down payment with finance and planned to pick up the truck on our drive home the next day. When we originally contacted Andrew, he informed us the truck would be marked sold with the down payment and we could finish the contract upon pick up. Only a few short hours later we were notified they SOLD THE TRUCK!! Rightfully so, we were very upset. The sales manager Edgar lacked any bit of customer service skills. It took me calling 4 different numbers and placing 6 different calls to actually discuss the issue at hand. Edgar even told us at one point the dealership never reached out to us again to honor their original pricing. They also kept repeating its a first come first serve basis, but I would think a $5000 deposit means we are the first? Luckily we got our money back and can avoid doing business with this highly unprofessional and unethical place ever. Anyone who is thinking about buying from these of people should avoid it at all costs More
by Kellygini1015
Employees Worked With
Malak Syriani, Andrew Trupsin
