Chevrolet of Carson
Carson, CA
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This place gets you when you first call , you show up and price is different and then they add all kinds of add ons that you don’t need like the ABBY appearance protection $3500 the catalytic etching they ev price is different and then they add all kinds of add ons that you don’t need like the ABBY appearance protection $3500 the catalytic etching they even added a after market gps ( weird ) I went ahead and bought car but I never imagined i would lose so much time and money with this deal it’s a nightmare ! So I Bought a lemon car from Carson Chevrolet ( 2024 Corvette ) after Gm did a buy back Gm told me to go to Carson to get a refund for *ABBY * appearance protection ( that was forced on me )and when I did they had me waiting for over an hour just to tell me that they wouldn’t . . I would never recommend and would never buy from them again ! They take your money and once the deal goes thru they ignore you , stay away from them! More
I recently returned to purchase another vehicle after financing one previously, and once again, the service was outstanding. A huge thank you to John, Anthony, Don, and Peter for their exceptional servic financing one previously, and once again, the service was outstanding. A huge thank you to John, Anthony, Don, and Peter for their exceptional service. John was incredibly patient, kind, and helped me find the perfect vehicle at the right price. Anthony stepped in to ensure everything went smoothly, securing a deal that left me with a car I love—safe and reliable. Don wrapped things up with a great sense of humor, making the final steps enjoyable, while Peter provided excellent support to complete the process. These gentlemen treated me with respect and professionalism, making my car-buying experience truly stellar. If you’re in the market for a Chevy, visit Carson Chevrolet and ask for John. Don’t forget to see Anthony, Don, and Peter before you leave! More
Just a bit of advise don’t buy here to many problems with all service contracts. Now having to wait 2 hours for a simple oil change and tire rotation. I personally would never buy here again. all service contracts. Now having to wait 2 hours for a simple oil change and tire rotation. I personally would never buy here again. More
John took care of us. Fist time was not able to make a deal but he called me back saying he was going to make it happen. And he did Fist time was not able to make a deal but he called me back saying he was going to make it happen. And he did More
Greetings was awesome with Mr Shauncredit check was okay Anthony general manager got it done Lou close it out finance with Brian service was perfect overall excellent thank you for your service Anthony general manager got it done Lou close it out finance with Brian service was perfect overall excellent thank you for your service More
PLEASE READ THIS BEFORE YOU GO TO THIS DEALERSHIP. Based on my experience and many other reviews, this is a VERY UNETHICAL BUSINESS. The internet salesman sent me information on the vehicle. On the Based on my experience and many other reviews, this is a VERY UNETHICAL BUSINESS. The internet salesman sent me information on the vehicle. On the email it says “All Pricing and Advertised Prices for any/all vehicles offered for sale does not include dealer installed accessories which can be purchased for an additional cost. Prices are plus government fees and taxes, any finance charges, $85 documentary fee, $33 electronic registration fee, any emission testing charge and $1.75 per new tire state tire fee”. So, I emailed the salesman the following: “I would need to have a buyer's order and do the paperwork upfront. Just being honest, but I don't do dealer adds, protection packages, etc. I would need the out the door price." At this point the salesman could have simply emailed me back the list of absurd dealer adds I later found out about, and I would have told him I’m not interested. Instead, the salesman would not answer and kept trying to lure me into the deal for hours. Not once would the salesman disclose the dealer adds or provide me with the out the door price that I repeatedly asked for. Their goal is to avoid disclosing this information in an attempt to get you into the dealership and then “hard sell” you. That in itself is sad, but since I live many hours away, that just wasn’t going to happen without knowing the out the door price. Once I wrote the above email, there was no response. So I sent the salesperson an email asking why he couldn’t just be transparent. The next morning, I received an email from the internet director with the following information: “Please see the attached disclaimer that is on every page. All Pricing and Advertised Prices for any/all vehicles offered for sale do not include dealer installed accessories which can be purchased for an additional cost. Dealer Installed accessories include Catalytic Converter Etching $799, GM Appearance Protection $1,499, Elo GPS $1,499, GM Theft Protection $599, Clear-shield $499, NitroFill Tire Protection $299 and PPF Headlight Protection $1,299.” We are open to negotiate these however.” First off, this information was not in the email I received from the dealership or Truecar. Second, why couldn’t the original salesperson tell me about this disclaimer when I repeatedly asked for it, I would have just declined. Here is the bottom line, this dealership does everything they can to lure an individual in, and take advantage of the uniformed. Not one person selling you these vehicles would ever pay those absurd fees, or let a family member or someone they care about pay those absurd fees. They will try everything to get you in without disclosure, in my case, even when asked. When you tell them they are unethical, they get upset and try to dignify their shady business practices. So, because they will eventually give you a disclaimer, that makes it ethical to try and take advantage of people. They will tell you they price their vehicles under market value even with the fees. If that is the case, why wouldn’t they just add the fees upfront. I can tell you why, “no one would come look at their vehicles”. In conclusion, stay far, far away from this dealership. Their employees will try their best to defend their shady business practices, but there simply is no defense. I am sure I will get some canned response from this dealership wishing me well and apologizing for my bad experience. However, they will continue preying on people, one of which may be your elderly grandmother, your son, a financially strapped individual, or just someone uneducated about the car buying process. Regardless, spread the word and take your business elsewhere. More
In the past, this dealership would take about 1 to 2 hours to do a oil change and tire rotation. Specially, for a waiter, that is too long. This time the service was less then an hour and not spending hours to do a oil change and tire rotation. Specially, for a waiter, that is too long. This time the service was less then an hour and not spending too much time in the dealership. More
scammers have big signs on the cars an change the price or say that's old but the car got cheaper just a month later or say that's old but the car got cheaper just a month later More