Chevrolet of Bend

LOF & Tire Rotation Serivce Started at my appointment time and was completed at the time expected. Looked under vehicle for oil and DEF residue and found none. Great job. Thank Started at my appointment time and was completed at the time expected. Looked under vehicle for oil and DEF residue and found none. Great job. Thanks Terry. Had a chance to visit our main sales man, Justin. Only issue was no cookies! More

Service Best oil change ever! They took care of my car, friendly staff, nice dealership. I will be back. Love the cookies and the coffee in the waiting room Best oil change ever! They took care of my car, friendly staff, nice dealership. I will be back. Love the cookies and the coffee in the waiting room. More

Great Experience Rex and Scott were great to work with. Started my process online and Rex made it easy to move through the process online and in store. Scott explained Rex and Scott were great to work with. Started my process online and Rex made it easy to move through the process online and in store. Scott explained things well and made sure I knew all of my financing options. It was a great experience all around and a great price on a new Silverado. More

Excellent the best new vehicle purchase I have ever made. Over all very good did it all threw E mail and overnight ups and the pickup was derived to my residence Justin was very helpful. Over all very good did it all threw E mail and overnight ups and the pickup was derived to my residence Justin was very helpful. More

New vehicle purchase Excellent and friendly customer service. Great buying experience . Justin gift is a great salesman, and wish all my previous vehicle purchases would h Excellent and friendly customer service. Great buying experience . Justin gift is a great salesman, and wish all my previous vehicle purchases would have went as well. Very professional salesman. More

Great Excelent, wonderful, fun, real nice i will return for service, parts and a new vehical in the future Some day because i like to support our community Excelent, wonderful, fun, real nice i will return for service, parts and a new vehical in the future Some day because i like to support our community. More

Sold me a vehicle knowing there was a big issue Very disappointed in Chevrolet of Bend. They sold me a truck with an exhaust manifold leak, which is over $1000 to fix. I know as a buyer there’s alwa Very disappointed in Chevrolet of Bend. They sold me a truck with an exhaust manifold leak, which is over $1000 to fix. I know as a buyer there’s always a risk in buying a used vehicle, but I was hoping that Chevrolet of Bend being a big dealership with a good rating I thought I’d be a bit more safe when spending $20k+ on a truck. I remember specifically the salesman insisting they don’t sell junkers there. I put the blame on myself for not getting it checked out before I purchased it but they definitely sold me the truck knowing about the issue and knowing me(the customer) will be needing to spend a lot of money to get it fixed. Definitely will never deal with Chevrolet of Bend again and will always warn people about going to them because of this. More

Excellent We are Chevy fans! I love my new truck! We've always had a great buying experience at Chevrolet Cadillac of Bend. Evan was the highlight of our truck We are Chevy fans! I love my new truck! We've always had a great buying experience at Chevrolet Cadillac of Bend. Evan was the highlight of our truck buying experience that day. He's very patient and was very knowledgeable about the product. Thank you, Evan!! Ben in the service department, is great too. We dropped off our Tahoe to get a minor fix and ended up buying a new truck. Ben answered all of our questions and more. We will seek out his assistance in the future if needed. More

Nobody seems to know what's going on So first off, I had a warranty issue with the paint on the rear quarter panels of my 2018 Chevy Colorado. I call up the service center and explain tha So first off, I had a warranty issue with the paint on the rear quarter panels of my 2018 Chevy Colorado. I call up the service center and explain that I'll be leaving for Alaksa for a month and would like to have my pickup repaired while I'm gone. The rep says "sure! Just drop it off and we can have all the paperwork done the day before you leave" I live 130 miles from the dealer, so I didnt want to make a special trip. Two weeks later I show up at the service center and explain that I'm here to do the paperwork and drop off my pickup for service. The rep says "I dont know who you talked to, but the paperwork process takes 3 to 5 days". So now I'm screwed. Luckily I had a friend in town hold onto my pickup while I go to Alaska and he would drop it off for the work to be done. A week later my friend calls me saying that he called the dealer to check on the status of the paperwork, they say they have no record of any scheduled work to be done on my pickup! So I call the dealer to figure out what the heck is going on. TWO DAYS LATER, they finally get their act together and my pickup gets taken in to get repainted. So a week goes by, I get a call to come get my pickup (going on a month of trying to get this done now). THEY ONLY PAINTED ONE QUARTER PANNEL. So now it's got to go back AGAIN, to finish the work. I would recommend finding another Chevy service center to deal with. Because it seems like 80% of the representatives at this one have their head in the clouds and wont lift a finger on a warranty issue. More

Very happy We were needing a comfortable SUV Our friend suggested a sales associate We arrived early, ask for suggested sales associate Very happy with all We were needing a comfortable SUV Our friend suggested a sales associate We arrived early, ask for suggested sales associate Very happy with all his information and knowledge for comparisons of different Suv type vehicles We enjoyed the test drives, very comfortable Learned lots of information More