Chevrolet of Bend

Above and beyond! My truck needed service before I headed out on a major trip, and these guys worked me into their full schedule to get the job done. Thank you Chevrole My truck needed service before I headed out on a major trip, and these guys worked me into their full schedule to get the job done. Thank you Chevrolet Cadillac of Bend! More

Excellent Service Both Sales & Service departments are great to work with. They take excellent care of me every time I'm in the dealership whether it is for an oil cha Both Sales & Service departments are great to work with. They take excellent care of me every time I'm in the dealership whether it is for an oil change or purchasing a new vehicle. Thank you! More

Excellence in Customer Service From scheduling my appointment to picking up my vehicle, all details of this service were excellent. I knew what to expect, I was given an accurate es From scheduling my appointment to picking up my vehicle, all details of this service were excellent. I knew what to expect, I was given an accurate estimate of cost, I was advised of preventive maintenance recommendations. There were no surprises, and service was timely. Staff was friendly, courteous and knowlegable. I was completely satisfied. More

FRIENDLY STAFF They had what I NEEDED at a good price. Staff was very friendly, would recommend this dealership to the few friends I have. AWESOME JOB! THANK YOU! They had what I NEEDED at a good price. Staff was very friendly, would recommend this dealership to the few friends I have. AWESOME JOB! THANK YOU! More

Best of service under the worst conditions I had a heater fan failure during “snowcopalypse” 2019 and contacted Chevrolet Cadillac of Bend to see if they could help. Despite treacherous road c I had a heater fan failure during “snowcopalypse” 2019 and contacted Chevrolet Cadillac of Bend to see if they could help. Despite treacherous road conditions and limited tech staff availability, they were able to replace the needed parts and return my vehicle to me in safe operating condition in a matter of hours. Communication with my service coordinator was polite, prompt, and helpful. More

Good Customer Service I brought in my Silverado HD Crew Cap Duramax for the scheduled oil change and regular service. On my arrival I was greeted by Shane Walters, who lis I brought in my Silverado HD Crew Cap Duramax for the scheduled oil change and regular service. On my arrival I was greeted by Shane Walters, who listened to my stories. He took over the vehicle and assured me it would be taken care of as requested and he would advise me when it was finished; He offered to arrange for transportation if I had a need to go somewhere and if not he suggested to have a cup of coffee, watch the TV and/or read the paper in the very nice waiting area. (the doughnuts and cookies was missing this time !!!) He then after my rig was completed, explained what had been done and what we are expecting to be done at he next appointment. Good job, Shane - thanks More

Great customer service Shane was friendly and courteous. He was able to get my car in right away after I got a service email from onstar. He was able to get everything taken Shane was friendly and courteous. He was able to get my car in right away after I got a service email from onstar. He was able to get everything taken care of in a very timely manner. More

Justin went above and beyond to help us. He went out of his way to provide us with the perfect vehicle. He made it simple and easy. He worked around our schedule. He listened to all our conce He went out of his way to provide us with the perfect vehicle. He made it simple and easy. He worked around our schedule. He listened to all our concerns and issues. We've bought the last 3 vehicles through him and won't go anywhere else. More

gas was siphoned My gas was siphoned out of my 2014 Silverado pick-up. In doing so, the thieves had cut my gas hose from the gas cap to the gas tank. It was impossible My gas was siphoned out of my 2014 Silverado pick-up. In doing so, the thieves had cut my gas hose from the gas cap to the gas tank. It was impossible to see and the shop did not see it at first. They did tests that essentially closed up the cut in the hose and therefore could not find the leak. I paid for a few house of labor and when I tried to put gas in it and it still leaked. So, I called and they were mortified that they did not find the leak. The took my truck right into the shop, did a fine look at the hose and found the leak. They removed and replaced the the entire assembly from cap to tank with no further labor charges. It was a unique problem as who still siphons gas? All in all, I felt treated very well. More

Great service on my 2015 Volt I bought a 2015 and a 2016 Volt at this dealership. Everyone was friendly and courteous and gave me a good price. The service I've received so far h I bought a 2015 and a 2016 Volt at this dealership. Everyone was friendly and courteous and gave me a good price. The service I've received so far has been exemplary. When I brought in the 2015 Volt because the cabin heat was not working, without an extended warranty, Ben Thornton negotiated a reduced price with GM which saved me more than $300. As I'm retired and living on savings and Social Security, I greatly appreciate Ben's efforts. More