Chevrolet of Bend

FRIENDLY STAFF They had what I NEEDED at a good price. Staff was very friendly, would recommend this dealership to the few friends I have. AWESOME JOB! THANK YOU! They had what I NEEDED at a good price. Staff was very friendly, would recommend this dealership to the few friends I have. AWESOME JOB! THANK YOU! More

Best of service under the worst conditions I had a heater fan failure during “snowcopalypse” 2019 and contacted Chevrolet Cadillac of Bend to see if they could help. Despite treacherous road c I had a heater fan failure during “snowcopalypse” 2019 and contacted Chevrolet Cadillac of Bend to see if they could help. Despite treacherous road conditions and limited tech staff availability, they were able to replace the needed parts and return my vehicle to me in safe operating condition in a matter of hours. Communication with my service coordinator was polite, prompt, and helpful. More

Good Customer Service I brought in my Silverado HD Crew Cap Duramax for the scheduled oil change and regular service. On my arrival I was greeted by Shane Walters, who lis I brought in my Silverado HD Crew Cap Duramax for the scheduled oil change and regular service. On my arrival I was greeted by Shane Walters, who listened to my stories. He took over the vehicle and assured me it would be taken care of as requested and he would advise me when it was finished; He offered to arrange for transportation if I had a need to go somewhere and if not he suggested to have a cup of coffee, watch the TV and/or read the paper in the very nice waiting area. (the doughnuts and cookies was missing this time !!!) He then after my rig was completed, explained what had been done and what we are expecting to be done at he next appointment. Good job, Shane - thanks More

Great customer service Shane was friendly and courteous. He was able to get my car in right away after I got a service email from onstar. He was able to get everything taken Shane was friendly and courteous. He was able to get my car in right away after I got a service email from onstar. He was able to get everything taken care of in a very timely manner. More

Justin went above and beyond to help us. He went out of his way to provide us with the perfect vehicle. He made it simple and easy. He worked around our schedule. He listened to all our conce He went out of his way to provide us with the perfect vehicle. He made it simple and easy. He worked around our schedule. He listened to all our concerns and issues. We've bought the last 3 vehicles through him and won't go anywhere else. More

gas was siphoned My gas was siphoned out of my 2014 Silverado pick-up. In doing so, the thieves had cut my gas hose from the gas cap to the gas tank. It was impossible My gas was siphoned out of my 2014 Silverado pick-up. In doing so, the thieves had cut my gas hose from the gas cap to the gas tank. It was impossible to see and the shop did not see it at first. They did tests that essentially closed up the cut in the hose and therefore could not find the leak. I paid for a few house of labor and when I tried to put gas in it and it still leaked. So, I called and they were mortified that they did not find the leak. The took my truck right into the shop, did a fine look at the hose and found the leak. They removed and replaced the the entire assembly from cap to tank with no further labor charges. It was a unique problem as who still siphons gas? All in all, I felt treated very well. More

Great service on my 2015 Volt I bought a 2015 and a 2016 Volt at this dealership. Everyone was friendly and courteous and gave me a good price. The service I've received so far h I bought a 2015 and a 2016 Volt at this dealership. Everyone was friendly and courteous and gave me a good price. The service I've received so far has been exemplary. When I brought in the 2015 Volt because the cabin heat was not working, without an extended warranty, Ben Thornton negotiated a reduced price with GM which saved me more than $300. As I'm retired and living on savings and Social Security, I greatly appreciate Ben's efforts. More

Great Experience We had a great experience purchasing a new Tahoe on every level. Andrew was our salesman and was exceptional in putting the deal together along with We had a great experience purchasing a new Tahoe on every level. Andrew was our salesman and was exceptional in putting the deal together along with input from Caelin. Great follow up to make sure we were 100% satisfied with the Tahoe and the customer service. The people at Chevy of Bend genuinely place customer service. first. More

Received more than I could ever imagine. The car was beyond what I expected. Came with so many luxury items. Love, love, love, it. Wish I had made this decision years ago. The car was beyond what I expected. Came with so many luxury items. Love, love, love, it. Wish I had made this decision years ago. More

Love my Tahoe! We had a great buying experience at this dealership, no pressure sales. We were waiting on a new Tahoe to come in and were given a luxury loaner vehi We had a great buying experience at this dealership, no pressure sales. We were waiting on a new Tahoe to come in and were given a luxury loaner vehicle while waiting for our new car to arrive. I am thrilled, I got the color scheme I wanted, with the 6.2L engine that I wanted, with all of the rebates they were offering, we walked away very satisfied buyers. Rex and Jared were friendly and easy to work with. More