Chevrolet of Bend
Bend, OR
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Brian was very personable, no pressure, answered all my questions about the vehicle I was looking at. He gave some very good information about the vehicle features and operation. It was the most pleasura questions about the vehicle I was looking at. He gave some very good information about the vehicle features and operation. It was the most pleasurable vehicle buying experience I have had. More
I just wanted to let someone know what a great job Khrys Barnes is doing in the service department. I have been through a few times and had nothing but a great experience with him. My mother-in-law came in Barnes is doing in the service department. I have been through a few times and had nothing but a great experience with him. My mother-in-law came in the other day and he really treated her with the kindness and respect I know he gives to all of his customers. She was so grateful and pleased to have him going to bat for her and taking care of her. I can easily recommend with confidence that if they need anything from Chevrolet of Bend, contact Khrys Barnes. Stand up guy! Thank you. More
Terry Lussier helped me with a recall on my 2019 GMC and then helped me with a steering issue I was having. I have never had such a wonderful customer service experience as I have had with Terry and his sh then helped me with a steering issue I was having. I have never had such a wonderful customer service experience as I have had with Terry and his shop foreman George. He is friendly, responsive and wants to make sure the customer is satisfied. I highly recommend Terry because he will take care of you! -Dan Young More
Joe had great knowledge of the trucks we were viewing and made our daughters feel so comfortable through the entire process. We were so pleased with his attention, transparency and care to help us find the b made our daughters feel so comfortable through the entire process. We were so pleased with his attention, transparency and care to help us find the best vehicle option on the lot. Exceptional service and support through the entire experience. We'll be back for our next business vehicle. More
Khrys Barnes Service Advisor, Terry Lussier Asst Manager, Chuck Manager, can't even provide a legitimate estimate. Condescending and charged me $150 for an estimate that I did not get. Chuck Manager, can't even provide a legitimate estimate. Condescending and charged me $150 for an estimate that I did not get. More
Calm and helpful Cory Buckley was very attentive and calming. Did all he could to help us with our purchase. Positive interaction. As some car buying experiences can Cory Buckley was very attentive and calming. Did all he could to help us with our purchase. Positive interaction. As some car buying experiences can leave you with a bad feeling, Cory Buckley was NOT one of those salesmen. He was kind, courteous, answered our questions to the best of his ability. If you go to this dealership try and have Cory Buckley be the salesman for you. More
Easiest Truck Transaction Ever - Thanks Cory! I'm someone who has previously had terrible experiences with dealerships but this transaction turned everything around. I worked with Cory Buckley who I'm someone who has previously had terrible experiences with dealerships but this transaction turned everything around. I worked with Cory Buckley who was awesome! He was calm, knowledgeable, personable and made the process fun. Cory was also able to go above and beyond in figuring out some details about the history of the Tundra that I ended up purchasing. I would not hesitate pointing anyone in the direction of this dealer or any other Lithia dealer. Again, don't hesitate to check them out. Thanks Cory! More
Was lied or mislead about origins of a used vehicle I had been looking for a quality used truck for about 6-8 months. There was a 2017 sierra that looked promising at the Bend Chevrolet dealership. It I had been looking for a quality used truck for about 6-8 months. There was a 2017 sierra that looked promising at the Bend Chevrolet dealership. It was advertised as a single owner and I was told it came from Utah. I asked specifically about the history of the vehicle as I did not want to get a auction style truck particularly out of Canada. I ended up purchasing the vehicle and have spent the last few weeks trying to clean rust and corrosion off of the undercarriage, brake rotors, frame..... it is everywhere! Yesterday I had to call to schedule a service appointment, still under warranty, The Service writer explained the total history of the vehicle over the phone with me. He said it had multiple service and warranty repairs in British Columbia and appears that it made it way into the US after being used in Canada for about 2 years. From what he could see he did not believe it was a single owner or out of just Utah, both of which I was told or lead to believe by the Bend store during the sale. In the end I believe that the Bend store lied and/or withheld information to make a sale. Be very Weary if buying used from them! More
Salesman Joe Patnode is an AWESOME sales person! Top Salesman Joe Patnode is an AWESOME sales person! Top marks for his courteous and professional attitude. Joe sold me a BMW X6 V-8 with turbos. A tr Salesman Joe Patnode is an AWESOME sales person! Top marks for his courteous and professional attitude. Joe sold me a BMW X6 V-8 with turbos. A true Petrolhead’s dream! Kudos! for being so patient on our road test More
Took suburban in for multiple items including routine service, recall and warranty issues. A bit of a push to get things taken care of under the extended warranty but once that was settled everything was service, recall and warranty issues. A bit of a push to get things taken care of under the extended warranty but once that was settled everything was address in a friendly, professional manner. More