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Chevrolet of Bend

Bend, OR

3.2
332 Reviews

345 NE 3rd Street

Bend, OR

97701

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Showing 332 reviews

February 26, 2021

Brian was very personable, no pressure, answered all my questions about the vehicle I was looking at. He gave some very good information about the vehicle features and operation. It was the most pleasura More

by L. LUDDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bower
Mar 02, 2021 -

Chevrolet of Bend responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Christopher Wilson- General Sales Manager

January 01, 2021

I just wanted to let someone know what a great job Khrys Barnes is doing in the service department. I have been through a few times and had nothing but a great experience with him. My mother-in-law came in More

by Nick Gilbertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khrys Barnes
Jan 05, 2021 -

Chevrolet of Bend responded

Nick, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Chevrolet Cadillac Of Bend's Service Department. Sincerely, Charles Splees- Service Manager

December 21, 2020

Terry Lussier helped me with a recall on my 2019 GMC and then helped me with a steering issue I was having. I have never had such a wonderful customer service experience as I have had with Terry and his sh More

by dan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Lussier
Dec 23, 2020 -

Chevrolet of Bend responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Christopher Wilson- General Sales Manager

November 26, 2020

Joe had great knowledge of the trucks we were viewing and made our daughters feel so comfortable through the entire process. We were so pleased with his attention, transparency and care to help us find the b More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Patnode
Dec 01, 2020 -

Chevrolet of Bend responded

Congratulations on your new purchase, Annie! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Christopher Wilson- General Sales Manager

June 12, 2020

Khrys Barnes Service Advisor, Terry Lussier Asst Manager, Chuck Manager, can't even provide a legitimate estimate. Condescending and charged me $150 for an estimate that I did not get. More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Chuck Splees, Terry Lussier, Khrys Barnes
Aug 07, 2020 -

Chevrolet of Bend responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Philip Valbert- General Manager

May 25, 2020

Calm and helpful Cory Buckley was very attentive and calming. Did all he could to help us with our purchase. Positive interaction. As some car buying experiences can More

by dianneprink202@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory, Bucklley
May 28, 2020 -

Chevrolet of Bend responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Christopher Wilson- General Sales Manager

May 15, 2020

Easiest Truck Transaction Ever - Thanks Cory! I'm someone who has previously had terrible experiences with dealerships but this transaction turned everything around. I worked with Cory Buckley who More

by TyTundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Buckley
May 18, 2020 -

Chevrolet of Bend responded

Thank you for your business and this review. I am happy to hear Cory was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Chevrolet Cadillac Of Bend Team

April 30, 2020

Was lied or mislead about origins of a used vehicle I had been looking for a quality used truck for about 6-8 months. There was a 2017 sierra that looked promising at the Bend Chevrolet dealership. It More

by riggsp
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rex was the person I dealt with on the phone and via Email but at the time of sale I dealt with Mike., Michael Bongiorno, Rex Long
May 28, 2020 -

Chevrolet of Bend responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 01, 2020

Salesman Joe Patnode is an AWESOME sales person! Top Salesman Joe Patnode is an AWESOME sales person! Top marks for his courteous and professional attitude. Joe sold me a BMW X6 V-8 with turbos. A tr More

by Real_sluggo
Recommend Dealer
Yes
Employees Worked With
Joe Patnode
Mar 17, 2020 -

Chevrolet of Bend responded

Thank you for your great review! We're glad to have Joe on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Chevrolet Cadillac Of Bend Team

January 25, 2020

Took suburban in for multiple items including routine service, recall and warranty issues. A bit of a push to get things taken care of under the extended warranty but once that was settled everything was More

by teamnielsen
Recommend Dealer
Yes
Employees Worked With
Ben Thornton
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