Chevrolet of Bend

Very good and helpful We were treated like family at the dealership. Very helpful and caring. Customer service was of the upmost importance to the folks that we worked with We were treated like family at the dealership. Very helpful and caring. Customer service was of the upmost importance to the folks that we worked with here. More

Quick and hassle free My experiences was quick, painless and hassle free. The folks at Chevrolet Cadillac of Bend were hospitable and easy to work with. I drove 4 hours fr My experiences was quick, painless and hassle free. The folks at Chevrolet Cadillac of Bend were hospitable and easy to work with. I drove 4 hours from home and it was worth the drive. More

Smooth, easy, and timely Arrived at appt time. Promptly greeted, discussed service needs in clear, concise manner. Service completed in less time that estimated. Waiting ar Arrived at appt time. Promptly greeted, discussed service needs in clear, concise manner. Service completed in less time that estimated. Waiting area was clean, well lit, and contained current periodicals. More

Unfortunately we have had a very poor initial experience! Unfortunately we have had a very poor recent experience at Lithia - Chevrolet Cadillac of Bend! My son bought a one-owner 2005 Chevy Silverado Di Unfortunately we have had a very poor recent experience at Lithia - Chevrolet Cadillac of Bend! My son bought a one-owner 2005 Chevy Silverado Diesel Truck (originally purchased at, and serviced at this dealership), which was traded in on a new vehicle. Before purchasing, we were told that all the major checks were done, and the inspection was excellent. Engine was in excellent condition, as well as the exterior/interior. I wanted to take it elsewhere for an independent review, but was promptly talked out of this by the salesman...by showing me the basic reports and expressing the amazing shape this unique truck was in! THEN.... less than 2 weeks after purchase, we take the truck in to be checked, as a coolant light came on, and GUESS WHAT??? there is a major problem with the Head Gaskets! Quoted $6,000 to fix. Then told this sort of thing happens with trucks of this age. What about the assurances at purchase (12 days prior??) that all was checked thoroughly? Talking to local experts, and Chevy experts...this sort of thing DOES NOT happen overnight! It was either known, or... it should have been checked out at the moment of trade-in, or before selling. Plenty of signs as well as only a 15 minute block test. Period. We just bought a $18,000+ truck (one owner, purchased and serviced at this dealership..I might remind you)..and now told that they will give us a "great deal" and only charge us an additional $4,000 to bring it to running order. Now..it just sits in front of our home. My son and our family in utter shock and disappointment. Feeling that we were clearly taken advantage of, by Lithia Chevrolet of Bend. However, to be fair...I am going to give the ownership and the General Manager a chance to make this right, to fix what should have been repaired before selling the truck to my son. Will keep you posted in the coming days. Kristin Collins More

Excellent Service Had come in to the dealership for a reoccurring front axel seal leak. Evidently the previous dealership that fixed it missed a major part. They fixed Had come in to the dealership for a reoccurring front axel seal leak. Evidently the previous dealership that fixed it missed a major part. They fixed it, called the other dealership and got them to pay for it. So glad I went to Bend Chevrolet. More

Making it Easy I worked with Victor and it was another great low pressure experience. I had bought 5 fleet trucks from Victor and finally my own. He made my wife an I worked with Victor and it was another great low pressure experience. I had bought 5 fleet trucks from Victor and finally my own. He made my wife and I feel very relaxed, that will keep me going back next time. More

Process was great - beginning to end! I found it very easy to work with Justin Gift. He listened to my needs and figured out how to make the deal come together satisfactorily, for me and I found it very easy to work with Justin Gift. He listened to my needs and figured out how to make the deal come together satisfactorily, for me and for the dealership. He took ownership to get the vehicle ready and completed all outstanding actions - bed liner, canopy, etc. More

GMC Service Went perfectly. I took the vehicle in for a warranty item but upon inspection they found a couple more warranty issues and took care of them very quic Went perfectly. I took the vehicle in for a warranty item but upon inspection they found a couple more warranty issues and took care of them very quickly. Super happy as always with service. More

Very courteous staff Brought my 2016 GMC Denali 2500 for it's first service here. Staff very friendly and professional. Answered all my questions and had my truck done bef Brought my 2016 GMC Denali 2500 for it's first service here. Staff very friendly and professional. Answered all my questions and had my truck done before expected, awesome. More

Brian Bower was great. Brian Bower was straight forward and laid out all the options for the pickup I was interested in obtaining. He provided all the info on rebates/credit Brian Bower was straight forward and laid out all the options for the pickup I was interested in obtaining. He provided all the info on rebates/credits, nice test drive, cleared up my misunderstandings so I could select the truck I wanted. Good experience. More