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Chevrolet of Bellevue
Bellevue, WA
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Great experience with Emily and the rest of the crew. I had an absolute pleasure working with Emily, an Internet Sales Consultant at Cadillac of Bellevue. The entire buying process didn't feel rushed, all I had an absolute pleasure working with Emily, an Internet Sales Consultant at Cadillac of Bellevue. The entire buying process didn't feel rushed, all my questions were always promptly and thoroughly answered, and I felt comfortable 100% of the time. There was clear communication the entire time, and we were able to find a price right around what I expected going into the dealership without any trouble or hassle. Emily was extremely professional, attentive, and polite, and kept everything straightforward and direct. On the evening I picked up my ATS, she stayed a bit past her expected hours to make sure that I walked away happy. Can't speak highly enough of Cadillac of Bellevue, and I'm looking forward to the next time I get to make a purchase through them! More
Gus Rocks Our sales manager Gus was great,he was very helpful without being pushy, my colleage and I went in to test drive a couple of new cars to replace two c Our sales manager Gus was great,he was very helpful without being pushy, my colleage and I went in to test drive a couple of new cars to replace two cars we used as pool vehicles,being that this was a corporate purchase things progressed slowly, but Gus was very understanding and helped us through the long process. They gave us fair trade in value for our old cars and we are now the proud owners of a 2016 Malibu and 2016 Impala. Thanks again Gus for your guidance, I look forward to working with you again in the future as we renew our other pool vehicles. More
Good customer service and definetely recomended I was thinking to take leased vehicle from chevy but not sure of model. I checked in to bellevue chevy dealer office to see my options. Dylan and Jef I was thinking to take leased vehicle from chevy but not sure of model. I checked in to bellevue chevy dealer office to see my options. Dylan and Jeff are awesome they helped in getting the right vehicle at reasonable deal. They hAve good patience and treat you well. I surely recommend if you are thinking to go. More
jade was extremely helpful during my purchase ACT Jade has the knowledge patience and courtesy to deal with a customer.Without her help i probably i would have not purchased a cadillac at your dealers Jade has the knowledge patience and courtesy to deal with a customer.Without her help i probably i would have not purchased a cadillac at your dealership I give her a "A" rating for her salesmanship she is a great asset to your dealership.you should have more employees like her IT was great .dealing with her and other staff members at the dealership keep up the good standards More
See Corey in Sales They got me the deal I wanted on a new Chevy Volt. I had done much research and knew what was available out there. Corey helped me out in getting th They got me the deal I wanted on a new Chevy Volt. I had done much research and knew what was available out there. Corey helped me out in getting the deal I wanted and the car I wanted. Thank you Chevrolet of Bellevue!!! More
chevy to the rescue I was stuck in a contract with another car and I needed to get a bigger car due to my job. No other dealership was willing to help me. But they I was stuck in a contract with another car and I needed to get a bigger car due to my job. No other dealership was willing to help me. But they took care of me: not only with how polite they were to me but also by getting me out of the contract that I thought I'd be stuck in. Thank you guys! I will be going back for all my future cars. More
Friendly Dealership I came in to test drive the Camaro. The sales personnel was very friendly (typical) and tried to be accommodating without giving me prices to work of I came in to test drive the Camaro. The sales personnel was very friendly (typical) and tried to be accommodating without giving me prices to work off of. I didn't end up purchasing a car here, but I would return. They honored my time and tried to work with me. More
I sold my truck to this dealership for fair market value ( same place I bought from 6 months ago). Melissa is a manager there in Bellevue that followed through when the salesman couldn't. If you are in the ( same place I bought from 6 months ago). Melissa is a manager there in Bellevue that followed through when the salesman couldn't. If you are in the market for a Chevy or Cadillac ask for her. More
When I was working a deal with the dealership, Tom Wong showed us a picture of what the chrome side molding would look like and if I agreed with it he wanted me to initial the picture. I finally picked up showed us a picture of what the chrome side molding would look like and if I agreed with it he wanted me to initial the picture. I finally picked up a brand new 2103 Tahoe on Friday, Oct. 25, 2013 and noticed that it had an aftermarket chrome side molding and not the one he showed me a picture of which I initialed. Plus this chrome side molding had apparently started to separate from the vehicle. So who ever installed it did not do a thorough job. I approached Tom about this and he stated that one, they could not get the chrome side molding directly from the dealer, and two, that he was going to contact the installer because the chrome side molding was guaranteed through the installer. Well up to now Tom has no contacted me and today Tuesday, Oct. 29, 2013, I called in the morning, at 10:20, and left a message for through the receptionist who stated to me that she would leave him a message. Then I called back at 2:05 and another manager answered the phone and stated to me that Tom Wong was not in and that he could take a message for him. This gentleman stated to me that he was sitting looking right at Tom's desk and no message was left on his desk for him to call me. Here's my frustration, one, in the beginning I was showed a chrome side molding by Tom and expected to see that particular one on the Tahoe, two, Nobody from Bellevue had the common courtesy to call me up and let me know that I would not be able to get the correct chrome side molding so I would be getting an aftermarket on, three when I arrived on Friday to pick up the Tahoe no one still informed me of the chrome side molding up to this point I had to point it out to them and they all acted like it was no big deal. Then I noticed that the chrome side molding that was in place was starting to separate from the vehicle on both back doors. Now I have to take the vehicle back to the dealer so they can take it back to the installer and get it fixed. Also no one ever explained to me information on the NW protective package regarding on how or what to do in case I had a claim, I had to ask them for someone to explain it to me. But let me tell you they are really quick in getting you to sign the paper work, oh yeah they are. And now that I bought the truck seems like Bellevue of Chevrolet is like any other dealer they are really nice and call you up frequently when they are trying to get you to purchase a vehicle. But as soon as you sign the paper work you are pretty much just another customer. As far I am concerned I would definitely never recommend any one to Bellevue of Chevrolet, to all the military people I know or to the many DOD workers that I work with. More
It was great experience having business with Chevrolet and Cadillac of Bellevue. All employees were nice and fast. Rich provided all necessary information and did his job very well. and Cadillac of Bellevue. All employees were nice and fast. Rich provided all necessary information and did his job very well. More