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Chevrolet GMC of Millersburg - Service Center

Millersburg, OH

4.5
469 Reviews

469 Reviews of Chevrolet GMC of Millersburg - Service Center

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February 24, 2020

Customer service is good every time I get my oil changed everybody does a professional job when I buy a Vehicle sales rep Dale Brown is awesome I always recommend you guys and I will be buying more vehicle More

by Timber.wolff999
Recommend Dealer
Yes
Employees Worked With
Dale Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Chevrolet GMC of Millersburg responded

Thank you so much for your feedback, Timber. We are honored to serve you!

February 21, 2020

They are very kind and thoughtful and do a wonderful job, very knowledgeable in the work they do and I am always pleased with them😃👍 More

by tammyhelms27
Recommend Dealer
Yes
Employees Worked With
Dale Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo gets 10?? ?? ????????????????, Jenna Leigh, Barry Nicholson, Jay Shaeffer, Bob Toth
Feb 25, 2020 -

Chevrolet GMC of Millersburg responded

Tammy, thank you so much for the awesome review! Your satisfaction is important to us and we're pleased to have earned this 5-star rating! Thank you for your patronage!

February 11, 2020

The Service Department completed an oil change and normal inspection recently. All staff I talked with were very personable and I am very satisfied with service provided. More

by Beth L
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Chevrolet GMC of Millersburg responded

Thank you for your feedback, Beth L! We're so happy to hear that your visit was pleasant. Thank you for your business!

February 04, 2020

Oil change and software recall The employee I dealt with kept me informed as to what I needed and how it was progressing. We discussed several options and together decided the best More

by PRCONRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Chevrolet GMC of Millersburg responded

PRCONRAD, thank you for letting us know about your experience with our service department. While we are pleased to know that you found Mr. Miltenberger to be attentive and helpful, we would love to know what we can improve on to ensure that your next visit is a 5-star experience! Please feel free to reach out to our Service Manager, Jay Shaeffer, at (330) 674-4015 or you are welcome to DM us on Facebook or Instagram. Thank you for your business!

February 04, 2020

Had a solenoid go bad that needed repaired. Work was done quickly so I could get my car back in a timely manner. All the employees I worked with were extremely helpful. Thank you so much! More

by ANAMILL850
Recommend Dealer
Yes
Employees Worked With
Jay Shaeffer
Feb 05, 2020 -

Chevrolet GMC of Millersburg responded

ANAMILL850, thank you for taking the time to provide us with feedback! We are happy to hear that the service department was able to get your vehicle repaired quickly with very minimal downtime. It is a pleasure to serve you!

January 21, 2020

Very friendly, helpful staff, service excellant, they allow me to wonder around like I own the place, which is nice , pleasant. Thank You. bill grassman. More

by Wegrassman1957
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Shaeffer
Feb 03, 2020 -

Chevrolet GMC of Millersburg responded

You are welcome to wander around our store any time, Mr. Grassman! :) Thank you for your continued patronage. That means a lot to us!

December 24, 2019

Service was well this time when having my car serviced last was not so good. Last visit time was over 3 hours this past time was 1 hour 15 minutes More

by KARENKEENER71
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Shaeffer
Jan 09, 2020 -

Chevrolet GMC of Millersburg responded

KARENKEENER71, thank you so much for your rating! We appreciate it!

November 28, 2019

Service is excellent. They answer any and all questions and explain what the do to the vehicle. They let you know what maintenance may need done next visit. More

by JOHNSON1830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Shaeffer
Nov 29, 2019 -

Chevrolet GMC of Millersburg responded

Johnson1830, It really means a lot to us that you took the time to let us know about your experience with our Service department. We are grateful for the opportunity and we look forward to serving you again! Thank you!

November 19, 2019

Oil change Staff is thorough friendly and detailed. They always do a great job and answer all of my questions thoroughly. I would recommend them to anyone. More

by WHOL_CHENEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Baker
November 15, 2019

Excellent customer service Very knowledgeable,and helpful. Called with price before fixing. Bo is a great employee. Explained work in detail and gave price before completing wor More

by chucksweenys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo
Nov 18, 2019 -

Chevrolet GMC of Millersburg responded

chucksweenys, hearing that you had great experience is the best thing we could hope for! Your feedback means a lot to us. We will pass on your praise to Beau. Thank you for your business!

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