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Chevrolet GMC of Millersburg - Service Center

Millersburg, OH

4.5
469 Reviews

469 Reviews of Chevrolet GMC of Millersburg - Service Center

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October 15, 2020

For the most part I was satisfied. I Felt it was over priced and slow and the waiting area could be more friendly. However, the work on my vehicle was done correctly and I’m pleased with that. More

by Rockstargenetics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Chevrolet GMC of Millersburg responded

Rockstargenetics, thank you for your review. We appreciate all your feedback and I will make sure that I pass this information on to our service manager. We work hard everyday to try and improve our customers experiences so your feedback is greatly appreciated! We truly appreciate your business!

October 14, 2020

They were friendly. They were very efficient. They took the time to explain everything to me. They answered all my questions. I was completely satisfied. More

by malhersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beau Baker
Oct 14, 2020 -

Chevrolet GMC of Millersburg responded

malhersh, thank you so much for the awesome review! We appreciate all the kinds words and look forward to seeing you again at the dealership!

October 14, 2020

I cannot express my gratitude for their ability to get me in and taken care of in the manner that they did. I was 3 1/2 hours from home when my check engine light came on, to scared to drive it all the way h More

by lisabradford68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in the service department
Oct 14, 2020 -

Chevrolet GMC of Millersburg responded

lisabradford68, thank you so much for your review! It was our pleasure to help you. Please stop and visit with us anytime you are in the area. We truly appreciate your business.!

Oct 18, 2020 -

lisabradford68 responded

Thanks again, I may stop in for an oil change the next time I'm in town. 🙂

October 14, 2020

I was broke down from out of state,and my truck was towed to your dealership. To find out that it was the starter that Went. Talked to Mike on the phone then dealt With him at the dealership.he was very More

by markatspruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle, and the salesman from one of the other dealerships that was there during your transistion
Oct 14, 2020 -

Chevrolet GMC of Millersburg responded

markatspruce, thank you for the kind words. We were glad to hear Mike was able to help you get back on the road quickly. Thank you again for your business and stop by next time you are coming thru our town.

October 14, 2020

Super friendly, efficient, answered all my questions and took the time to make sure I was satisfied with the work they would be doing. Extra thankful for Mikes amazing customer service and for all of his he More

by kt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Chevrolet GMC of Millersburg responded

kt, thank you for the awesome review. It was our pleasure to help you with your service needs. Mike looks forward to helping you in the future and appreciates your business and kind words!

October 14, 2020

They treated me as a customer should be treated. They explained & showed what needed to be done. They didn’t “do it” without asking me if I wanted the work done. I wish they offered a senior discount as More

by dblewis1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Chevrolet GMC of Millersburg responded

dblewis1969, thank you for the great review! We look forward to helping you in the future with any of your sales or service needs.

August 20, 2020

Jay and Mike are great at Millersburg! I have gone there for years. They are very friendly. I will continue to have my car serviced there. More

by Winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Shaeffer
Aug 25, 2020 -

Chevrolet GMC of Millersburg responded

Winnie, thank you so much for your review! We enjoy working for you and we appreciate your business!

August 17, 2020

I was having trouble finding a dealer that could do the first service on my new 2020 2500HD. All of the dealers that I called were booked for at least a week. I called and talked to Jay and explained that More

by Chuck from Dover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler , Jay Shaeffer
Aug 18, 2020 -

Chevrolet GMC of Millersburg responded

Chuck from Dover, we are so pleased to receive your review! We will always work hard to accommodate our guests, especially when they are in a pinch. We take a lot of pride in our family-friendly atmosphere and we're pleased to see this reflected in your visit. If we can help you with anything down the road we would be honored to serve you again! Take care!

August 17, 2020

They are the best! I have bought my vehicles at Millersburg. I would recommend them to anyone. They are honest and I trust them from buying vehicles to the service of my car. Great team of employee More

by FRUCHEY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo is so helpful and kind when I get my car serviced. Thank you, Barry Nicholson, Jay Shaeffer
Aug 18, 2020 -

Chevrolet GMC of Millersburg responded

FRUCHEY93, thank you so much for your incredible review. We sincerely appreciate your kind words and your patronage! We look forward to serving you again! Take care!

August 13, 2020

Very nice people to work with! Always smiling and wanting to help! Service department works quickly and efficiently for the customer. Sales will always find what you're looking for. Management follows up to More

by White_eagle_2004
Recommend Dealer
Yes
Employees Worked With
Barry Nicholson, Jay Shaeffer
Aug 14, 2020 -

Chevrolet GMC of Millersburg responded

White_eagle_2004, thank you so much for taking the time to leave us feedback. We are honored to work for you and pleased that your experience is great across the board. That means a lot to us. Thank you for your patronage!

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