Back

Chevrolet GMC of Millersburg

Millersburg, OH

4.7
877 Reviews
Contact Dealership

7190 State Route 39

Millersburg, OH

44654

Directions

By Type

Showing 877 reviews

January 11, 2021

Jim Cavanaugh took care of us from start to finish. Excellent experience. Highly recommended taking your vehicles to be serviced here. The car runs better than when I got it! More

by KMerric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Cavanaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Cavanaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Chevrolet GMC of Millersburg responded

KMerric, Thank you for the amazing review. We appreciate your business and look forward to seeing you again in the service department.

January 09, 2021

I wasn't expecting a pleasant experience, but it was low pressure with no sales tricks. Dale is outstandingly kind and professional. Will be buying new vehicle in a few years and will definitely do the driv More

by CHAZRT22X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Basiletti
Jan 11, 2021 -

Chevrolet GMC of Millersburg responded

CHAZRT22X, Thank you for the outstanding review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

January 03, 2021

I wanted to sell my Jetta but just didn't feel like dealing with a bunch of window lickers by trying to sell it private party at this time. They quickly appraised it and quoted me a fair price(approxim More

by Encinoman
Recommend Dealer
Yes
Employees Worked With
Barry Nicholson
Jan 04, 2021 -

Chevrolet GMC of Millersburg responded

Encinoman, Thank you for the great review. We are glad we were able to help you out. We are here for you I you have any other service or sales needs.

January 03, 2021

Very impressed with the way he explained everything that was going on with my truck. Thanks again for a great job and finally getting to the bottom of the problem More

by JWLROOFING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Chevrolet GMC of Millersburg responded

JWLROOFING, Thank you for submitting the awesome review for us. We appreciate your business and look forward to helping you out in the future.

December 24, 2020

Service knew Buick first service since purchase. All went well for service call time in an time out as I was told. Will make appointment for next service when do. More

by Drkool9
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Chevrolet GMC of Millersburg responded

Drkool9, Thank you for the awesome review. We appreciate your business and look forward to seeing you again in our service department.

December 21, 2020

Terrible communication by all involved. Was told had 3 approvals for financing then 33 days later told truck wasnt financed and they were reporting it stolen. Returned truck had to wait 4 days to get down More

by PENCENANETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Miltenberger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan in finance danielle cashier, Jimi Basiletti, Matt Basiletti
Dec 21, 2020 -

Chevrolet GMC of Millersburg responded

PENCENANETTE, I am sorry you feel there was a miscommunication on our part regarding your approvals. All lenders require proper documentation from the purchaser in order for them to finalize the financing. Our goal is to help customers find options that will work for them but it is up to the customer to provide the information needed to the lender to finalize a deal. We are sorry for your inconvenience.

December 18, 2020

Overall, pretty decent experience. Wyatt our sales guy was easy to work with. Fair purchase price. Was told the vehicle had only one key after the purchase was done and signed. And I would need to pay fo More

by coltenhostetler
Recommend Dealer
Yes
Employees Worked With
Wyatt Harding
Dec 22, 2020 -

Chevrolet GMC of Millersburg responded

coltonhostetler, I am sorry for the misunderstanding about the keys for your vehicle. Our service department did its best in providing you with a discounted price for the purchase of an additional key, fob and programming. We appreciate your business and look forward to helping you out with any additional sales or service needs.

December 17, 2020

Very polite and professional. Called and received service the next day. Didn't need a loaner car but was disappointed to know there is not something like that available. More

by WOLFEDEN006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Chevrolet GMC of Millersburg responded

WOLFEDEN066, Thank you for the awesome review. We appreciate your business an look forward to seeing you again in service.

December 14, 2020

Very good service! Service department is always helpful and courteous. I have had plenty of work on my car done, oil changes to changing my transmission pan. Will always to bring it back. More

by Estrouse83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Chevrolet GMC of Millersburg responded

Estrouse83, Thank you for the nice review. We appreciate your business and look forward to seeing you again.

December 11, 2020

Follow up visit from previous oil change and issues found during that service. Great customer service and timeliness again. They explained what they did and why and gave me some things to keep an eye on too. More

by mdhershbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Chevrolet GMC of Millersburg responded

mdhershbe, Thank you for the great review. We appreciate your business and look forward to seeing you in service again.

...
69
...