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Chevrolet GMC of Millersburg

Millersburg, OH

4.7
877 Reviews
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7190 State Route 39

Millersburg, OH

44654

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Showing 877 reviews

October 18, 2021

Walked in and was checked in immediately. The service was performed faster than expected. Clean and comfortable waiting room More

by TMILLER16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Herrington
Oct 18, 2021 -

Chevrolet GMC of Millersburg responded

TMILLER16, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

October 18, 2021

They listened to what I was wanting and did everything possible to ma ke it happen. More

by LLGRAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Mooneyham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Basiletti
Oct 18, 2021 -

Chevrolet GMC of Millersburg responded

LLGRAM, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

October 16, 2021

I would recommend this dealership to anyone looking for a vehicle Dale and the team went to bat for me and knocked it out the park thank you again More

by JROSE1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Herrington
Oct 18, 2021 -

Chevrolet GMC of Millersburg responded

JROSE1225, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

October 13, 2021

I delt with the service department and was extremely impressed by the way they handled my needs. More

by gcjswaney@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
Oct 13, 2021 -

Chevrolet GMC of Millersburg responded

gcjswaney@yahoo.com, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your service needs.

Oct 15, 2021 -

Chevrolet GMC of Millersburg responded

gcjswaney@yahoo.com, Thank you for the awesome review. We appreciate your business and we look forward to helping you in the future with all your sales and service needs.

October 09, 2021

Still waiting for key fob that was supposed to come with vehicle at purchase. Getting close to 4 months since purchase and just broken promises! Do not recommend, they suck you in for the sale and forget More

by D Y
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Evan Shane
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Thanks for the good service. Keep up the good work. Will recommend to others in the future More

by GCLAWNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Herrington
Oct 08, 2021 -

Chevrolet GMC of Millersburg responded

GCLAWNS, Thank you for the great review. We appreciate your business and look forward to seeing you again in our service department.

October 05, 2021

Great customer service. They helped lay out great options when I was buying new tires and was able to give personal reviews for what would work best for my vehicle. More

by SCHARLTON89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miltenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Chevrolet GMC of Millersburg responded

SCHARLTON89, Thank you for the awesome review. We appreciate your business and look forward to helping you out in the future with all your sales and service needs.

October 05, 2021

Gavin was alright. But overall it is not what I expect from a GM dealer. More

by Cor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin Mooneyham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Basiletti
Oct 18, 2021 -

Chevrolet GMC of Millersburg responded

Cor we would love to further discuss any concern you had at our dealership. Can you please reach out to us at 330674-4015 so we can discuss your concern.

Oct 19, 2021 -

Cor responded

Your service department has tried their best to fix my issues. What a joke that turned out to be. It pulled to the right so they put it back on the alignment rack, now it pulls to the left and my steering wheel is off center. Hooked my scanner up to it and there’s old codes in there for my glow plugs. I guess you guys missed that when you hooked up to it multiple times? I was told that front end shake is not a safety concern when braking. And also sold a new 7-way connector for my trailer hook up. I asked for the old one back, there is nothing wrong with the old one. They could have soldered the wires back together when they cut out the aftermarket light. They had to solder the new wires anyways. Why did it need a new plug? Now my low coolant light comes on intermittently and my check engine light keeps coming on for the glow plug issue. If you are willing to buy the truck back so I can get a good reliable truck that’d be great. But I doubt the dealership will help out their customers like that.

October 04, 2021

We had two lights come up on our truck and were pulling a 35 foot trailer. Stopped at your Chevrolet dealership and you had us leave the truck. Next day you called the problem was found. We gave permission t More

by STEPHENS_DARRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Herrington
Oct 05, 2021 -

Chevrolet GMC of Millersburg responded

STEPHENS_DARRELL, Thank you for the awesome review, We appreciate your business and look forward to seeing again in our service department.

October 04, 2021

Was not happy being told my vehicle was done and had to take back the next day cause something was not right all cause the mechanic was rushed to get the job done More

by JOHNBOY0817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dakota Herrington
Oct 18, 2021 -

Chevrolet GMC of Millersburg responded

JOHNBOY0817, We would love the opportunity to discuss your concern. Please call us at 330-674-4015 and ask for the service manager Jim Cavanaugh.

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