Chevrolet Buick GMC of Fairbanks - Service Center

Wonderful Glen at the Service Desk is AWESOME--as is your shuttle service. Somehow you always manage to keep me on time! I always appreciate how each of you s Glen at the Service Desk is AWESOME--as is your shuttle service. Somehow you always manage to keep me on time! I always appreciate how each of you seem to work together to make for a great customer experience! Thanks so much! More

Ignition problems with 2010 CTS Car would not start all of a sudden in our garage. Theft alarm light and others came on, car would not turn over. Had to have it towed to dealership. Car would not start all of a sudden in our garage. Theft alarm light and others came on, car would not turn over. Had to have it towed to dealership. Was fixed within a day, new battery & other small things. Ariel Ross, our Service Advisor was super! More

Awesome staff! All Of the staff were pleasant and cheery in the morning. They made sure I was taken care of while my vehicle was getting service done. All Of the staff were pleasant and cheery in the morning. They made sure I was taken care of while my vehicle was getting service done. More

1st scheduled oil change service.w Was visiting from Syracuse, NY in our 2017 Chevy Colorado crew cab long box Z71 4X4. Truck was due for its 1st schedule oil change. Stopped in to the Was visiting from Syracuse, NY in our 2017 Chevy Colorado crew cab long box Z71 4X4. Truck was due for its 1st schedule oil change. Stopped in to the service department and they were able to take my truck right in and within an hour I was back on the road. Very friendly folks. More

service was great service advisor Robert was very pleasant about getting me in and out ,for my appointment..He came and got me when my truck was done.VERY GOOD advisor. service advisor Robert was very pleasant about getting me in and out ,for my appointment..He came and got me when my truck was done.VERY GOOD advisor. More

Outstanding customer service I've been using the service dept for about 2 years now and have had the pleasure of working with James. James has been OUTSTANDING! I'm always greete I've been using the service dept for about 2 years now and have had the pleasure of working with James. James has been OUTSTANDING! I'm always greeted with a smile and very upbeat attitude. All my maintenance and reoccurring service needs have always been met or exceeded my expectations. Please pass on my sincere gratitude to James for making me feel like I'm part of team Chevrolet. More

Best service experience I've ever had! They got me an appointment immediately! The service counter clerk was extremely enthusiastic & easy to work with; you can tell he loves his job. They They got me an appointment immediately! The service counter clerk was extremely enthusiastic & easy to work with; you can tell he loves his job. They got my service completed 6 hours earlier than I expected!! Will definitely be using this dealer for all my service needs! More

Cruze Service James in the service department took great care of us and our family car. They handled a routine service as well as a recall quickly and were very c James in the service department took great care of us and our family car. They handled a routine service as well as a recall quickly and were very courteous. Great service is hard to come by in this town, but we were very pleased and will continue to use the service department. More

Service Department The service department has treated me very fairly. I have built a rapport with them. They work hard to provide a level of service that one would exp The service department has treated me very fairly. I have built a rapport with them. They work hard to provide a level of service that one would expect. Ariel was great to work with. More

Had oil changed for first time on 2016 Encore James always goes the "extra mile" in providing exceptional customer service. He is always friendly, (calls me name), keeps me informed as to status James always goes the "extra mile" in providing exceptional customer service. He is always friendly, (calls me name), keeps me informed as to status of my vehicle. I always look for him in the Service Department as I know he will take care of any issues/problems I may have. He is definitely an asset to your business. In so many business's customer service seems to be lacking but I have always had excellent service from James. After an oil change or any "work" I have had on a vehicle my car has always been returned clean so "kudos" to the service guys! More