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Chevrolet Buick GMC of Fairbanks - Service Center
Fairbanks, AK
152 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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152 Reviews of Chevrolet Buick GMC of Fairbanks - Service Center
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February 19, 2018
Check engine light After a weekend of -30 degree weather, my car decided not to start. My husband jumped it and started right up. Then the check engine light came on. After a weekend of -30 degree weather, my car decided not to start. My husband jumped it and started right up. Then the check engine light came on. Called for an appointment, and brought it in the next day. After they checked it out, all it needed was a new battery. They put in a new battery and I was good to go! Great customer service, great mechanical service, and also great service from Mike the shuttle driver! Battery was a little spendy, but all in all these people are awesome to deal with! More
by Kathyjos
February 17, 2018
Maintenance work I noticed a fluid leak on my 2014 GMC Sierra and was able to get an appointment within a few days. The diagnosis came shortly after dropping the vehic I noticed a fluid leak on my 2014 GMC Sierra and was able to get an appointment within a few days. The diagnosis came shortly after dropping the vehicle off and it was an easy fix. They had the parts and the repair was completed in short order, including my late request for an oil change. The service was great and they were more than happy to honor the warranty. More
by Gary Burke
Employees Worked With
January 30, 2018
Excellent dealer from sales to service to parts Wonderful experience with the whole service team from advisors to technicians. Would recommend to any and all. If you need a dealer to go to choose Ch Wonderful experience with the whole service team from advisors to technicians. Would recommend to any and all. If you need a dealer to go to choose Chevrolet gmc Buick of fairbanks More
by Jt2184
January 27, 2018
Great experience Walked in because my tire pressure was low. The maintenance department quickly saw me and resolved the issue. Very appreciative of their professionali Walked in because my tire pressure was low. The maintenance department quickly saw me and resolved the issue. Very appreciative of their professionalism and their customer service. Definitely would recommend this dealership to others. More
by Hammerhead785
Employees Worked With
January 23, 2018
Radio replacement Great job with customer service, Amanda was very helpful in rescheduling my appointment when I had a family emergency. Overall very helpful and consi Great job with customer service, Amanda was very helpful in rescheduling my appointment when I had a family emergency. Overall very helpful and considerate to my needs. More
by Robin Renfroe
Employees Worked With
Amanda Craig
January 16, 2018
Great I was in and out in no time. Didn't have to wait long at all. Would be nicer to be able to make appointments for oil changes I was in and out in no time. Didn't have to wait long at all. Would be nicer to be able to make appointments for oil changes More
by Weldingqueen18
Employees Worked With
Don't remember
December 17, 2017
Amazing Service is always outstanding. Everything is explained upfront and approximate wait time is estimated. I never have a problem getting in to get my c Service is always outstanding. Everything is explained upfront and approximate wait time is estimated. I never have a problem getting in to get my car serviced. More
by Paulasue5
Employees Worked With
James Moore
December 05, 2017
Great service Shana is always professional and caring. She explains what work is required and what is going on with the vehicle. Shana cares enough to remember the Shana is always professional and caring. She explains what work is required and what is going on with the vehicle. Shana cares enough to remember the customer. More
by Joyce Bendell
Employees Worked With
November 25, 2017
Great Service! I received great service while there, I took my vehicle there for an oil change and they were quick and efficient. I go there for all of my oil change I received great service while there, I took my vehicle there for an oil change and they were quick and efficient. I go there for all of my oil changes and services due to the professionals that work there and the good service. More
by Andrew Harkness
Employees Worked With
Matthew Reed
November 20, 2017
Routine Maintenance This is my first opportunity to work with Vicki in Service and she is a true professional. She was thorough, knowledgeable and very pleasant on the This is my first opportunity to work with Vicki in Service and she is a true professional. She was thorough, knowledgeable and very pleasant on the phone and in person. More
by AKPilcher
Employees Worked With
Victoria Kosman
