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Chevrolet Buick GMC of Fairbanks - Service Center

Fairbanks, AK

4.0
152 Reviews

152 Reviews of Chevrolet Buick GMC of Fairbanks - Service Center

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August 11, 2019

Service Shana Lindsay is always professional and helpful. She takes interest in what needs to be done. Shana provides updates as my vehicle is being worked on More

by Joyce Bendell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, Joyce! We're glad Shana was so helpful, and we'll be sure to pass along your kind words.

June 21, 2019

Great dealership The employees are super awesome. The waiting area is clean and neat. Have always had great service. Recently I had to order a new tire and Virgil N More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Calice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virgil Norman
Jun 24, 2019 -

Chevrolet GMC of Fairbanks responded

Thanks, Diane! We're glad you found our team to be knowledgeable and helpful!

May 29, 2019

Always good service This is the only place I have ever bought a vehicle and the only place that has serviced them. I have worked with Walt for many years. More

by tolsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
May 31, 2019 -

Chevrolet GMC of Fairbanks responded

Thanks, tolsen! We're glad we're your first choice!

May 08, 2019

Walk in to pick up key fob Picked up my new , ordered, key fob, was directed to service. Was asked to leave my new car overnight or wait 1 1/2 hours to program. Decided to wai More

by cdhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Calice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Chevrolet GMC of Fairbanks responded

We're happy to be of service, cdhoward, and appreciate your kind words!

April 16, 2019

Just awesome service! Caring employees for sure! Needed tire fix and got the help I needed.They were fast and very caring. Kind hearted at the end of their day even! Thank you More

by Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Norman
Apr 17, 2019 -

Chevrolet GMC of Fairbanks responded

Thanks Moses! We strive for a quality experience, so we're glad our efforts paid off!

April 08, 2019

Great Service and outstanding personnel. The efficacy of the service department was exceptional. I was in and out in with in minimal time. Excellent Job. Very efficient and timely all round. More

by akjoe6027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Chevrolet GMC of Fairbanks responded

Thanks, Joe! We're glad we could exceed your expectations!

March 06, 2019

New motor Motor went out hand to have new one installed. Extended warranty wouldn’t tear down motor to find out what really happened. I still love my Chevy More

by 2012 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you for the feedback.

March 04, 2019

Fast and professional Every Experience I have at this dealership is better than I have had previously, Ariel continues to exceed all expectations. My truck was done very qu More

by Jrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, Jrussell! We're glad we can always exceed your expectations!

February 27, 2019

Amazing quick friendly My trip to this dealership was amazing! Micheal was quick and responsive a wnsered all my questions in a friendly matter. I enjoyed my experience here More

by Todbaseden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you! We're glad you enjoyed your visit!

February 11, 2019

A great dealership, Shana is my go to service advisor. She has helped me with getting my extended warranty all set up for auto payments and answered all my questions I h More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Feb 11, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, Diane! We appreciate your kind words, and we'll be sure to pass along your feedback to Shana. Until next time, take care!