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Chevrolet Buick GMC of Fairbanks - Service Center

Fairbanks, AK

3.7
149 Reviews

149 Reviews of Chevrolet Buick GMC of Fairbanks - Service Center

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May 08, 2019

Walk in to pick up key fob Picked up my new , ordered, key fob, was directed to service. Was asked to leave my new car overnight or wait 1 1/2 hours to program. Decided to wai More

by cdhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Calice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Chevrolet GMC of Fairbanks responded

We're happy to be of service, cdhoward, and appreciate your kind words!

April 16, 2019

Just awesome service! Caring employees for sure! Needed tire fix and got the help I needed.They were fast and very caring. Kind hearted at the end of their day even! Thank you More

by Moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virgil Norman
Apr 17, 2019 -

Chevrolet GMC of Fairbanks responded

Thanks Moses! We strive for a quality experience, so we're glad our efforts paid off!

April 08, 2019

Great Service and outstanding personnel. The efficacy of the service department was exceptional. I was in and out in with in minimal time. Excellent Job. Very efficient and timely all round. More

by akjoe6027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Chevrolet GMC of Fairbanks responded

Thanks, Joe! We're glad we could exceed your expectations!

March 06, 2019

New motor Motor went out hand to have new one installed. Extended warranty wouldn’t tear down motor to find out what really happened. I still love my Chevy More

by 2012 Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you for the feedback.

March 04, 2019

Fast and professional Every Experience I have at this dealership is better than I have had previously, Ariel continues to exceed all expectations. My truck was done very qu More

by Jrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, Jrussell! We're glad we can always exceed your expectations!

February 27, 2019

Amazing quick friendly My trip to this dealership was amazing! Micheal was quick and responsive a wnsered all my questions in a friendly matter. I enjoyed my experience here More

by Todbaseden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you! We're glad you enjoyed your visit!

February 11, 2019

A great dealership, Shana is my go to service advisor. She has helped me with getting my extended warranty all set up for auto payments and answered all my questions I h More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Feb 11, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, Diane! We appreciate your kind words, and we'll be sure to pass along your feedback to Shana. Until next time, take care!

February 04, 2019

Outstanding I have nothing but good words to say about the service and Chevy in general. I always feel extra special when I walk in, it's good to be acknowledged More

by LaVerneHuntington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Craig
Feb 06, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, LaVerne! We're glad you've had outstanding experience!

February 01, 2019

Service Great attention and fast service from Mark. Arrived and left within 90 minutes and had no appointment. Was kept updated as the work was being performe More

by JOSUE MEDERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fowler
Feb 01, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, Josue! We're glad we could be of service so quickly!

January 23, 2019

Treats You Like Family When our vehicle had an emission service light come on Christmas Eve, only the sales department was open. They took in our vehicle and gave us a loner More

by Shannon and Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stoltz, Mason Odsather
Jan 25, 2019 -

Chevrolet GMC of Fairbanks responded

Thank you, Shannon and Erik! We're glad we could help you out! Please reach out if you need anything else.