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Chevrolet Buick GMC of Fairbanks - Service Center
Fairbanks, AK
152 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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152 Reviews of Chevrolet Buick GMC of Fairbanks - Service Center
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February 09, 2021
After some initial frustration concerning service, Mark Fowler at the service department reached out and fixed the issue quickly. He was very attentive and ensured we could reach a prompt and good resolu Fowler at the service department reached out and fixed the issue quickly. He was very attentive and ensured we could reach a prompt and good resolution. The staff at Lithia has since reached out and ensured I know they stood behind their product. Thank you More
by Jorge
Employees Worked With
Mark Fowler
September 04, 2020
My email was sent to Joe Sharrah. I've been looking for a mechanic that would actually try to diagnose the problems with my Jeep seriously and not just say things I wanted to hear. There is only one word t a mechanic that would actually try to diagnose the problems with my Jeep seriously and not just say things I wanted to hear. There is only one word to describe my experience with Joe - AMAZING. More
by maliburose427
Employees Worked With
December 30, 2019
Service call for recall I had a couple of Recall issues that were taken care of. I was very happy with the work and the dealership gave me a ride to work. Very good about k I had a couple of Recall issues that were taken care of. I was very happy with the work and the dealership gave me a ride to work. Very good about keeping me updated on the progress and got my vehicle back in the timeframe I wanted. Thanks. More
by cmoses
Employees Worked With
December 16, 2019
Do you want a truly good experience? From the initial purchase of my trucks to the service aspect of ownership, Fairbanks GMC has gone above and beyond to insure my happiness and peac From the initial purchase of my trucks to the service aspect of ownership, Fairbanks GMC has gone above and beyond to insure my happiness and peace of mind. This is really important to me because I make a living with one of my GMC Trucks. When I walk through the doors, I know I’m amongst good people who believe in, and are enthusiastic about, their product. I can think of no higher praise for Fairbanks GMC than to say that I love my trucks, I care deeply for the people I deal with and that I’m a customer for life. More
by tbishop907
December 01, 2019
My stabilitrack and check engine lights came on. I called right away and Mark got me in the next business day. Everything was handled smoothly and quickly. I also really appreciate the courtesy driver both d right away and Mark got me in the next business day. Everything was handled smoothly and quickly. I also really appreciate the courtesy driver both dropping me off and picking me up to get my car. More
by Alyssa
Employees Worked With
Mark Fowler
October 28, 2019
Awesome service Great service ,timely, when it needs to happen,she makes it happen. Has never let us down when a vehicle needs work done she has made sure that it ge Great service ,timely, when it needs to happen,she makes it happen. Has never let us down when a vehicle needs work done she has made sure that it gets done. More
by Ds
Employees Worked With
September 25, 2019
Great Service The service department was excellent, they were very fast with my oil change, and got my truck in and out in no time at all. The service department was excellent, they were very fast with my oil change, and got my truck in and out in no time at all. More
by Andrew Harkness
Employees Worked With
Amanda Craig
September 21, 2019
Service Dept The oil change truly amazing, best oil change ever. Quick, in and out, friendly. Shana Rock it. They used paper mates to keep my truck clean The oil change truly amazing, best oil change ever. Quick, in and out, friendly. Shana Rock it. They used paper mates to keep my truck clean More
by Lucky
Employees Worked With
September 18, 2019
Power steering work Almost 3000.00 to fix my power steering and power steering line..it seemed like alot..I could bought a used car..or went on vacation. Almost 3000.00 to fix my power steering and power steering line..it seemed like alot..I could bought a used car..or went on vacation. More
by bo
Employees Worked With
Mark
September 04, 2019
thanks from alberta We want to thank the staff for their helpfulness. One person we want to thank is Jason Wood, in service. When you are as far away from home on your We want to thank the staff for their helpfulness. One person we want to thank is Jason Wood, in service. When you are as far away from home on your holiday as possible, it is nice to have someone to let you know that you will be taken care of. He made what could have been a very stressful situation with our vehicle turn into a "thank god we came here" situation. We honestly cannot thank him and the other staff we came into contact with enough. More
by albertans in alaska
Employees Worked With
Jason Wood
