Chevrolet Buick GMC of Fairbanks - Service Center

Lithia Fairbanks is always responsive and treats us like a “friend”. Shana is an outstanding employee! a “friend”. Shana is an outstanding employee! More

Ariel is always on point and straight to it when it comes to what is wrong and needs to be address. I love how well she communicates about the truck and the process. to what is wrong and needs to be address. I love how well she communicates about the truck and the process. More

took in for oil change after 2 days we had to call for status told van not safe to drive didn't even do the oil change. we were aware of brake issue and had someone lined up to do that but the estimate th status told van not safe to drive didn't even do the oil change. we were aware of brake issue and had someone lined up to do that but the estimate they gave us was insane More

I always get great customer service when I'm in Chevrolet of Fairbanks. Thank you for always taking care of us Shauna. of Fairbanks. Thank you for always taking care of us Shauna. More

Service department was top notch and incredibly fast when I brought my Buick in for an oil change! The life time oil plan was money well spent I brought my Buick in for an oil change! The life time oil plan was money well spent More

I stopped in to buy a new car, but at the same time my 2017 Yukon XL needed an appointment for service. When I went to the service desk there were 5 workers sitting at desks. No customers. I walked up 2017 Yukon XL needed an appointment for service. When I went to the service desk there were 5 workers sitting at desks. No customers. I walked up to one and asked to make an appointment for my car. She said "no stand by that pole". then one guy called me forward and I told him I needed an appointment. He said oh I can't do that you need to stand by the pole. The others are still not helping anyone, but glued to their computers. VERY FRUSTRATING. I won't be buying a new car there if I can't get service on one I already own. 907-505-0305. My salesman was very helpful. Kelly, but he didn't try to help in the Service department even when I told him I wouldn't buy where I couldn't get service. More

We did not appreciate the promises that were made and not followed through with. We have bought 3 cars from this dealership and expected better service and some respect! We received neither! We paid over $5, followed through with. We have bought 3 cars from this dealership and expected better service and some respect! We received neither! We paid over $5,000.00 for the front end to be fixed on one of our vehicles only to have one of the repairs break. Supposedly it was under warranty but when we picked it up we were charged an additional $700.00 plus dollars. We were treated very poorly and will not buy a car from them again, or have them work on one! More

My email was sent to Joe Sharrah. I've been looking for a mechanic that would actually try to diagnose the problems with my Jeep seriously and not just say things I wanted to hear. There is only one word t a mechanic that would actually try to diagnose the problems with my Jeep seriously and not just say things I wanted to hear. There is only one word to describe my experience with Joe - AMAZING. More

Service call for recall I had a couple of Recall issues that were taken care of. I was very happy with the work and the dealership gave me a ride to work. Very good about k I had a couple of Recall issues that were taken care of. I was very happy with the work and the dealership gave me a ride to work. Very good about keeping me updated on the progress and got my vehicle back in the timeframe I wanted. Thanks. More