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Chevrolet GMC of Fairbanks
Fairbanks, AK
448 Reviews
At Chevrolet GMC Of Fairbanks, located off AK-3/Robert Mitchell Expressway in Fairbanks, Alaska, you'll find a great selection of new and used cars, trucks and SUVs to buy or lease. Whether you're researching for used, certified pre-owned, or new vehicles, we'll help you choose a car that fits your budget from our vast inventory. Visit us today or browse vehicles online and see why our customers travel from nearby North Pole and Fort Wainwright to shop our new and used cars. Our hospitable environment welcomes drivers of all walks of life, and our sales department is here to help you seven days a week. Get more information about our dealership at fairbankschevy.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 448 reviews
October 17, 2019
Meh, pretty average While Daniel was great, when we returned to have the paper plates removed and pick up the tittle, it took 20 minutes just for someone to be available. While Daniel was great, when we returned to have the paper plates removed and pick up the tittle, it took 20 minutes just for someone to be available. The receptionist was great and kept paging for sales people but no one came out to assist. Finally, 2 sales people came out carrying balloons but, made no effort to engage with us. When we asked 1 of the sales people for assistance with the plates, we were then told, that that was something we could have done ourselves. Guess the balloons were more important than actual customers. More
by Your average customer
Employees Worked With
Not sure, no one gave a name
September 25, 2019
Great Service The service department was excellent, they were very fast with my oil change, and got my truck in and out in no time at all. The service department was excellent, they were very fast with my oil change, and got my truck in and out in no time at all. More
by Andrew Harkness
Employees Worked With
Amanda Craig
September 21, 2019
Flexible, informative, friendly, fun! Victoria went out of her way to call me and reschedule a test drive that I had forgotten. She was both personal and professional, a very down to earth Victoria went out of her way to call me and reschedule a test drive that I had forgotten. She was both personal and professional, a very down to earth person with a great sense of humor and a thorough understanding of the vehicles available. I was surprised at how well she knew the Toyota I test drove since it's not made by Chevy. She walked me through every step so I understood exactly what my options and benefits would be. I didnt feel pressured but had her full attention when asking questions. I'll definitely be recommending the dealership and especially Victoria to my friends and colleagues. -Patricia Daken More
by PattyD
Employees Worked With
Victoria
September 21, 2019
Service Dept The oil change truly amazing, best oil change ever. Quick, in and out, friendly. Shana Rock it. They used paper mates to keep my truck clean The oil change truly amazing, best oil change ever. Quick, in and out, friendly. Shana Rock it. They used paper mates to keep my truck clean More
by Lucky
Employees Worked With
September 18, 2019
Power steering work Almost 3000.00 to fix my power steering and power steering line..it seemed like alot..I could bought a used car..or went on vacation. Almost 3000.00 to fix my power steering and power steering line..it seemed like alot..I could bought a used car..or went on vacation. More
by bo
Employees Worked With
Mark
September 17, 2019
Good service Nice truck. Good service, would recommend to my friends.sales department was very helpful. Management was proffessional, kind, and very helpful in gui Nice truck. Good service, would recommend to my friends.sales department was very helpful. Management was proffessional, kind, and very helpful in guiding me through the process. More
by Roy
September 16, 2019
Adrenaline rush I didn’t think I was going to walk out with a new vehicle. I got lots of help on picking a vehicle that works with my budget. My family is happy my so I didn’t think I was going to walk out with a new vehicle. I got lots of help on picking a vehicle that works with my budget. My family is happy my son even kissed the car!! More
by Julie
September 13, 2019
Excellent Customer service!!!! They were very helpful, with the whole process!! I couldn't be any more happier with my purchase. ... I really recommend anyone looking for vehicle t They were very helpful, with the whole process!! I couldn't be any more happier with my purchase. ... I really recommend anyone looking for vehicle to visit them!!!!!! More
by Christopher
September 11, 2019
Great Customer Service Ozenne was a true professional with a great personality. She was able to get my Family into a new 2019 Chevy Silverado. Thanks again O! Ozenne was a true professional with a great personality. She was able to get my Family into a new 2019 Chevy Silverado. Thanks again O! More
by Wes
Employees Worked With
Ozenne Migues
September 11, 2019
Great service here in Fairbanks Mike Warlick helped me stay safe driving to and from work in a reliable safe car especially that winter is coming soon stay safe Fairbanks... Mike Warlick helped me stay safe driving to and from work in a reliable safe car especially that winter is coming soon stay safe Fairbanks... More
by Bobby D
