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Chevrolet GMC of Fairbanks
Fairbanks, AK
447 Reviews
At Chevrolet GMC Of Fairbanks, located off AK-3/Robert Mitchell Expressway in Fairbanks, Alaska, you'll find a great selection of new and used cars, trucks and SUVs to buy or lease. Whether you're researching for used, certified pre-owned, or new vehicles, we'll help you choose a car that fits your budget from our vast inventory. Visit us today or browse vehicles online and see why our customers travel from nearby North Pole and Fort Wainwright to shop our new and used cars. Our hospitable environment welcomes drivers of all walks of life, and our sales department is here to help you seven days a week. Get more information about our dealership at fairbankschevy.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 447 reviews
March 01, 2023
I stopped in to buy a new car, but at the same time my 2017 Yukon XL needed an appointment for service. When I went to the service desk there were 5 workers sitting at desks. No customers. I walked up 2017 Yukon XL needed an appointment for service. When I went to the service desk there were 5 workers sitting at desks. No customers. I walked up to one and asked to make an appointment for my car. She said "no stand by that pole". then one guy called me forward and I told him I needed an appointment. He said oh I can't do that you need to stand by the pole. The others are still not helping anyone, but glued to their computers. VERY FRUSTRATING. I won't be buying a new car there if I can't get service on one I already own. 907-505-0305. My salesman was very helpful. Kelly, but he didn't try to help in the Service department even when I told him I wouldn't buy where I couldn't get service. More
by john.rusyniak
February 23, 2023
We did not appreciate the promises that were made and not followed through with. We have bought 3 cars from this dealership and expected better service and some respect! We received neither! We paid over $5, followed through with. We have bought 3 cars from this dealership and expected better service and some respect! We received neither! We paid over $5,000.00 for the front end to be fixed on one of our vehicles only to have one of the repairs break. Supposedly it was under warranty but when we picked it up we were charged an additional $700.00 plus dollars. We were treated very poorly and will not buy a car from them again, or have them work on one! More
by mkc
Employees Worked With
Cliff Russell
December 29, 2022
We would like to thank Isaac Hairston for all his help in purchasing our truck. He responded to our phone calls every time in a timely manner. It was a pleasant experience. purchasing our truck. He responded to our phone calls every time in a timely manner. It was a pleasant experience. More
by judyjensen485
Employees Worked With
December 25, 2022
Everyone there was polite and friendly! It was clean, warm and welcoming ! My salesman was very good. It was clean, warm and welcoming ! My salesman was very good. More
by Ruth
September 28, 2022
It couldn't have been a more pleasant experience. .thanks for your professional service Thanks .thanks for your professional service Thanks More
by A Hairston
May 07, 2022
I'm on to my 2nd car now from this dealership ! The salesman who sold me my 2 cars name is Jordan !! Jordan DESERVE A RAISE!! Jordan is by far the best salesman that ever sold me a car. He has GREA The salesman who sold me my 2 cars name is Jordan !! Jordan DESERVE A RAISE!! Jordan is by far the best salesman that ever sold me a car. He has GREAT CUSTOMER SERVICE, Great communication, and always willing to put his foot down to sell me the car that I really want!! I finally got the dream car that I always wanted and without him I wouldn't have this car !! Big thanks to JORDAN! More
by natronnelliott
Employees Worked With
Jordan
February 18, 2022
Andrey was friendly, knowledgeable, and overall very helpful with my buying experience. I would recommend him to any of my friends. helpful with my buying experience. I would recommend him to any of my friends. More
by Terry.r.deangelo
Employees Worked With
February 17, 2022
Andrey was my sales associate both times I financed from Chevy! I can’t say enough good things about him! Super friendly, knowledgeable and all around good guy to do deal with. Highly recommend him to anyon Chevy! I can’t say enough good things about him! Super friendly, knowledgeable and all around good guy to do deal with. Highly recommend him to anyone looking for a vehicle! I will keep coming back to Chevy in the future for him. I truly feel like I met a friend in him. More
by bruner.rhiannon
Employees Worked With
February 07, 2022
If you need a car, you must visit Chevrolet Buick GMC of Fairbanks! The staff is friendly and considerate. They work around your schedule and are always willing to help! Stop by and see Andrey, he is cool a Fairbanks! The staff is friendly and considerate. They work around your schedule and are always willing to help! Stop by and see Andrey, he is cool as the other side of the fan! More
by latishapond
Employees Worked With
