Chevrolet GMC of Fairbanks

Used trade-in/purchase Went in after I was contacted by Brian McKim about a high demand for "transitional" vehicles and that an aggressive offer could be made on my '14 Silv Went in after I was contacted by Brian McKim about a high demand for "transitional" vehicles and that an aggressive offer could be made on my '14 Silverado. I went in with an interest in buying the '15 Tahoe and had all the numbers worked out with what I thought would be a fair deal for everyone. Brian and the people at Lithia went so far above my expectations that I couldn't even come back with any sort of a counter offer. They came in with an offer for my Silverado that was about 4 times what I thought I'd get out of it, got the price of the Tahoe straight down to the price I was asking, and contacted multiple banks for financing to make sure I got the lowest possible interest rate and the monthly payment I felt comfortable with. I don't think I could ask for a nicer and more helpful group of people. The bar has definitely been set very high in terms of my next purchase. More

Traded in truck for a newer used truck Had an overall pleasant experience when I traded my truck in, their trade in offer was low at first but they were willing to negotiate with me. Eventu Had an overall pleasant experience when I traded my truck in, their trade in offer was low at first but they were willing to negotiate with me. Eventually I was satisfied with the deal and think I got treated fairly. More

Awesome service As always excellent service. Every time I enter the establishment I am always greeted very friendly. I bring all my vehicles to this dealer for servi As always excellent service. Every time I enter the establishment I am always greeted very friendly. I bring all my vehicles to this dealer for service and will continue to do so. More

Excellent Service Great customer service and repair! Scheduling repair was quick. They took care of all my concerns. Would recommend them for all services and purchases Great customer service and repair! Scheduling repair was quick. They took care of all my concerns. Would recommend them for all services and purchases. Thank you! More

Outstanding We tend to have a tight schedule when we make it in to town fir service apointments. James did all he could to ensure we received the services we need We tend to have a tight schedule when we make it in to town fir service apointments. James did all he could to ensure we received the services we needed in the time we had available. Everytime we go in, customer service is beyond reproach and the quality of work is second to none. We take all of our vehicles to This dealership for service, regardless of make. More

Great Customer satisfaction as always I've relied on the service department for over 7 years for two different vehicles. Shanna and Robert have informed me on every detail to make informe I've relied on the service department for over 7 years for two different vehicles. Shanna and Robert have informed me on every detail to make informed decisions. Every time this service department has been extremely professional. Highly recommend this service department team. More

Best dealership!! Did an amazing job, top notch service. Great customer service and got my car in and out in a timely manner. Would highly recommend to family and frien Did an amazing job, top notch service. Great customer service and got my car in and out in a timely manner. Would highly recommend to family and friends. More

Outstanding Service I dropped off my vehicle at 7:30 Am and told Robert that I would pick it up at 4:30 Pm. He called at 9:30 and said it was ready. Efficient service! I dropped off my vehicle at 7:30 Am and told Robert that I would pick it up at 4:30 Pm. He called at 9:30 and said it was ready. Efficient service! More

Great People and Service Whenever I encounter a problem with my Chevy Cruise or just bring it in for servicing, the staff and employees are more than eager to satisfy my needs Whenever I encounter a problem with my Chevy Cruise or just bring it in for servicing, the staff and employees are more than eager to satisfy my needs. They are friendly, professional and quick to produce a warm smile. That indicates to me that they are happy to see me or any other customer that enters their work place. They provide excellant service! More

Could Have Been Great, but still GOOD! It would have been 5 stars if the parts guy was a little more helpful and wanted to make some money! I was looking at buying some chevy rims and tire It would have been 5 stars if the parts guy was a little more helpful and wanted to make some money! I was looking at buying some chevy rims and tires for my suburban but was not helpful! More