Chevrolet GMC of Fairbanks

New purchase Steve was helpful and to the point about my purchase and it was actually a pleasant experience. He followed up on the sale and gave me the feeling th Steve was helpful and to the point about my purchase and it was actually a pleasant experience. He followed up on the sale and gave me the feeling that the dealership would take care of any possible problems that might happen. More

Best service experience I've ever had! They got me an appointment immediately! The service counter clerk was extremely enthusiastic & easy to work with; you can tell he loves his job. They They got me an appointment immediately! The service counter clerk was extremely enthusiastic & easy to work with; you can tell he loves his job. They got my service completed 6 hours earlier than I expected!! Will definitely be using this dealer for all my service needs! More

Great! Satisfied! Todd Baham was a great sales respresentative. He cared about what we could afford and didn't try to sell us something above our budget. Todd Baham was a great sales respresentative. He cared about what we could afford and didn't try to sell us something above our budget. More

Cruze Service James in the service department took great care of us and our family car. They handled a routine service as well as a recall quickly and were very c James in the service department took great care of us and our family car. They handled a routine service as well as a recall quickly and were very courteous. Great service is hard to come by in this town, but we were very pleased and will continue to use the service department. More

Service Department The service department has treated me very fairly. I have built a rapport with them. They work hard to provide a level of service that one would exp The service department has treated me very fairly. I have built a rapport with them. They work hard to provide a level of service that one would expect. Ariel was great to work with. More

Fast service, friendly staff I came in for my first oil change and the staff was very friendly. From start to finish the whole process too about 20 minutes. My kids and I got to r I came in for my first oil change and the staff was very friendly. From start to finish the whole process too about 20 minutes. My kids and I got to relax in their waiting area and enjoy some free popcorn! More

Had oil changed for first time on 2016 Encore James always goes the "extra mile" in providing exceptional customer service. He is always friendly, (calls me name), keeps me informed as to status James always goes the "extra mile" in providing exceptional customer service. He is always friendly, (calls me name), keeps me informed as to status of my vehicle. I always look for him in the Service Department as I know he will take care of any issues/problems I may have. He is definitely an asset to your business. In so many business's customer service seems to be lacking but I have always had excellent service from James. After an oil change or any "work" I have had on a vehicle my car has always been returned clean so "kudos" to the service guys! More

Great Staff I purchased a new vehicle and am a returning customer. All the folks I've dealt with have been extremely pleasant, helpful and all around just wonderf I purchased a new vehicle and am a returning customer. All the folks I've dealt with have been extremely pleasant, helpful and all around just wonderful. More

Quick and easy They dealt with all issues and requests quickly and made my experience easy from drop off to pick up. Shana kept me informed of the progress as each i They dealt with all issues and requests quickly and made my experience easy from drop off to pick up. Shana kept me informed of the progress as each issue was dealt with and explained all service work done. More

Dealer was easy to talk to and described the car in detail. Dealer was able to answer all of my questions. Had the paperwork done quickly and was out the door with a new vehicle great experience. Dealer was able to answer all of my questions. Had the paperwork done quickly and was out the door with a new vehicle great experience. More