Chevrolet GMC of Fairbanks

1st scheduled oil change service.w Was visiting from Syracuse, NY in our 2017 Chevy Colorado crew cab long box Z71 4X4. Truck was due for its 1st schedule oil change. Stopped in to the Was visiting from Syracuse, NY in our 2017 Chevy Colorado crew cab long box Z71 4X4. Truck was due for its 1st schedule oil change. Stopped in to the service department and they were able to take my truck right in and within an hour I was back on the road. Very friendly folks. More

service was great service advisor Robert was very pleasant about getting me in and out ,for my appointment..He came and got me when my truck was done.VERY GOOD advisor. service advisor Robert was very pleasant about getting me in and out ,for my appointment..He came and got me when my truck was done.VERY GOOD advisor. More

Outstanding customer service I've been using the service dept for about 2 years now and have had the pleasure of working with James. James has been OUTSTANDING! I'm always greete I've been using the service dept for about 2 years now and have had the pleasure of working with James. James has been OUTSTANDING! I'm always greeted with a smile and very upbeat attitude. All my maintenance and reoccurring service needs have always been met or exceeded my expectations. Please pass on my sincere gratitude to James for making me feel like I'm part of team Chevrolet. More

Awesome I went in thinking that no deal was going to happen but Todd and Carlos worked with me and got me a deal and did not take me to the cleaners I went in thinking that no deal was going to happen but Todd and Carlos worked with me and got me a deal and did not take me to the cleaners More

New purchase Steve was helpful and to the point about my purchase and it was actually a pleasant experience. He followed up on the sale and gave me the feeling th Steve was helpful and to the point about my purchase and it was actually a pleasant experience. He followed up on the sale and gave me the feeling that the dealership would take care of any possible problems that might happen. More

Best service experience I've ever had! They got me an appointment immediately! The service counter clerk was extremely enthusiastic & easy to work with; you can tell he loves his job. They They got me an appointment immediately! The service counter clerk was extremely enthusiastic & easy to work with; you can tell he loves his job. They got my service completed 6 hours earlier than I expected!! Will definitely be using this dealer for all my service needs! More

Great! Satisfied! Todd Baham was a great sales respresentative. He cared about what we could afford and didn't try to sell us something above our budget. Todd Baham was a great sales respresentative. He cared about what we could afford and didn't try to sell us something above our budget. More

Cruze Service James in the service department took great care of us and our family car. They handled a routine service as well as a recall quickly and were very c James in the service department took great care of us and our family car. They handled a routine service as well as a recall quickly and were very courteous. Great service is hard to come by in this town, but we were very pleased and will continue to use the service department. More

Service Department The service department has treated me very fairly. I have built a rapport with them. They work hard to provide a level of service that one would exp The service department has treated me very fairly. I have built a rapport with them. They work hard to provide a level of service that one would expect. Ariel was great to work with. More

Had oil changed for first time on 2016 Encore James always goes the "extra mile" in providing exceptional customer service. He is always friendly, (calls me name), keeps me informed as to status James always goes the "extra mile" in providing exceptional customer service. He is always friendly, (calls me name), keeps me informed as to status of my vehicle. I always look for him in the Service Department as I know he will take care of any issues/problems I may have. He is definitely an asset to your business. In so many business's customer service seems to be lacking but I have always had excellent service from James. After an oil change or any "work" I have had on a vehicle my car has always been returned clean so "kudos" to the service guys! More