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Chevrolet GMC of Fairbanks
Fairbanks, AK
448 Reviews
At Chevrolet GMC Of Fairbanks, located off AK-3/Robert Mitchell Expressway in Fairbanks, Alaska, you'll find a great selection of new and used cars, trucks and SUVs to buy or lease. Whether you're researching for used, certified pre-owned, or new vehicles, we'll help you choose a car that fits your budget from our vast inventory. Visit us today or browse vehicles online and see why our customers travel from nearby North Pole and Fort Wainwright to shop our new and used cars. Our hospitable environment welcomes drivers of all walks of life, and our sales department is here to help you seven days a week. Get more information about our dealership at fairbankschevy.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 448 reviews
January 12, 2018
Great Team They did a good job in listening to where I needed my payments to be and made every effort to meet that price. Great team effort from sales to finance They did a good job in listening to where I needed my payments to be and made every effort to meet that price. Great team effort from sales to finance. More
by Birder123
Employees Worked With
Zach Berka. I opted to check out Lithia and ultimately by a Chevrolet based on his recommendation. , Delissa Kinsey, Damon Baker, Kevin Grammont
December 28, 2017
Dealer does not care about customer safety or satisfaction! Lithia Chevrolet/Buick/GMC of Fairbanks is WORTHLESS! BEWARE of a dealer totally unconcerned with your safety! My husband's company bought 2 bra Lithia Chevrolet/Buick/GMC of Fairbanks is WORTHLESS! BEWARE of a dealer totally unconcerned with your safety! My husband's company bought 2 brand new 2017 trucks in mid October. One seems okay. The other, my husband's, has had a window issue from day one. They would not open/close, or at times would do so on their own. Now they simply will not open. THIS IS A SAFETY ISSUE. Over two months later - waiting for them to come up with a resolution - he was told today - by the SERVICE MANAGER - to call Corporate - there is nothing they can do. BS! There are other trucks on the lot they could pull the parts from, or give him a new truck! This one is obviously defective and dangerous. If he is injured in anyway because of this issue I WILL hold them responsible. Competely inexcusable treatment! More
by Upset Wife
December 21, 2017
Absolutely amazing The atmosphere when you walk in is very welcoming. The staff are friendly and down to earth and Todd helped work with me and put me in the car of my d The atmosphere when you walk in is very welcoming. The staff are friendly and down to earth and Todd helped work with me and put me in the car of my dreams! More
by Marissarowl
Employees Worked With
Todd Baham
December 17, 2017
Amazing Service is always outstanding. Everything is explained upfront and approximate wait time is estimated. I never have a problem getting in to get my c Service is always outstanding. Everything is explained upfront and approximate wait time is estimated. I never have a problem getting in to get my car serviced. More
by Paulasue5
Employees Worked With
James Moore
December 05, 2017
Outstanding Car buying experience We would like to thank Harley and Eric (sales trainee) for the wonderful experience we had in purchasing our new Tahoe, they were very professional an We would like to thank Harley and Eric (sales trainee) for the wonderful experience we had in purchasing our new Tahoe, they were very professional and friendly, which represented the company well. They never left us wondering about the process and informed us every step of the way to include, signing the final paperwork. They also hung around until we were completely finished even after closing time. We really appreciate all they did for us to get us the vehicle we really wanted. More
by jjanuary
December 05, 2017
Fantastic Damon was friendly and helpful sales representative. He was knowledgeable and found the perfect vehicle for me. If I was to purchase another vehicle i Damon was friendly and helpful sales representative. He was knowledgeable and found the perfect vehicle for me. If I was to purchase another vehicle in the future through this dealership, I would choose Damon as my sales representative again. More
by Jake
Employees Worked With
Damon Baker
December 05, 2017
Great service Shana is always professional and caring. She explains what work is required and what is going on with the vehicle. Shana cares enough to remember the Shana is always professional and caring. She explains what work is required and what is going on with the vehicle. Shana cares enough to remember the customer. More
by Joyce Bendell
Employees Worked With
December 05, 2017
Great Service I highly enjoyed working with Michael, he was fast, kind and very knowledgeable. He truly helped find the best deal for my family and I. I highly enjoyed working with Michael, he was fast, kind and very knowledgeable. He truly helped find the best deal for my family and I. More
by Felicia
Employees Worked With
November 25, 2017
Great Service! I received great service while there, I took my vehicle there for an oil change and they were quick and efficient. I go there for all of my oil change I received great service while there, I took my vehicle there for an oil change and they were quick and efficient. I go there for all of my oil changes and services due to the professionals that work there and the good service. More
by Andrew Harkness
Employees Worked With
Matthew Reed
November 23, 2017
Amazing customer service! Thank you Henry, Justin, and Ariel for a wonderful car-buying experience! We appreciate all the help and accommodations, especially with our 4month-ol Thank you Henry, Justin, and Ariel for a wonderful car-buying experience! We appreciate all the help and accommodations, especially with our 4month-old son! More
by Jrussell
