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Chevrolet GMC of Fairbanks

Fairbanks, AK

4.5
454 Reviews
At Chevrolet GMC Of Fairbanks, located off AK-3/Robert Mitchell Expressway in Fairbanks, Alaska, you'll find a great selection of new and used cars, trucks and SUVs to buy or lease. Whether you're researching for used, certified pre-owned, or new vehicles, we'll help you choose a car that fits your budget from our vast inventory. Visit us today or browse vehicles online and see why our customers travel from nearby North Pole and Fort Wainwright to shop our new and used cars. Our hospitable environment welcomes drivers of all walks of life, and our sales department is here to help you seven days a week. Get more information about our dealership at fairbankschevy.com.
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3300 S Cushman St.

Fairbanks, AK

99701

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Showing 454 reviews

June 11, 2018

Service Thanks to Mark for providing us with fast and efficient service on our truck. It was helpful when he gave us text updates during the servicing of our More

by chanson123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Fowler
Jun 11, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you, chanson123! We're always happy to help, and we appreciate your feedback!

June 09, 2018

Tire swap Had my winter rims and tires swapped out. It was quick and easy. Replaced the wheels they damaged, had replacement wheels in stock within 5 days. More

by John123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Mctaggart
Jun 11, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you, John; we appreciate this feedback. If you need anything else, please let us know!

May 15, 2018

Incompetent service department and service manager I drive a company f150 ford for work and used thease people out of convenience because they were close to work, the last 3 times truck was in for wor More

by Neveragain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The counter guy was great not his fault
May 16, 2018 -

Chevrolet GMC of Fairbanks responded

We are very sorry to hear about your negative experience. Please reach out to Spencer, the GM, at (907) 202-7398 to discuss this matter in more detail. Thank you.

May 14, 2018

Awesome experience Went to the dealership to “look” at possible cars for my daughter. After talking my salesman Tyler, he found me a deal I couldn’t resist. As it was my More

by Travish82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Weaver
May 14, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you, Travish82! We're so glad Tyler was able to help you out! Enjoy your vehicle!

May 11, 2018

AWESOME working with Calvyn and Walt. Speedy, fast, friendly service. Enjoyed the process and was able to find our family the perfect vehicle. o Walt ensured we were able to order exactl More

by cparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you, cparker! We're glad we could help in a friendly and speedy manner. If you need anything else, let us know!

May 06, 2018

Great experience This was the quickest and easiest service I have ever had. The entire crew is phenomenal. The waiting area was comfortable and clean. I was on my way More

by Maddog666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Craig, Victoria Kosman
May 07, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you so much! We're glad you enjoyed your visit!

May 05, 2018

Happy with my purchase, very happy with staff Salesman was not pushy, answered questions knowledgeably, gave me space to make my decision and stayed over an hour after closing to finalize the deal More

by Troy1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Revermann, Todd Baham, Victoria Kosman
May 07, 2018 -

Chevrolet GMC of Fairbanks responded

Thanks, Troy. We are always happy to help and love hearing when our customers have a wonderful experience.

April 26, 2018

Disabled Mom needing chauffeured in new vehicle Our Salesperson Mike Warlick was knowledgeable in educating us on our new vehicle. He also helped in facilitating the financing and final closure of More

by Kalena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you, Kalena! We're glad our staff was so knowledgeable and helpful during your recent visit. We value your business and hope to see you again!

April 26, 2018

Good service The person managing my vehicle kept me informed and was always polite and informative. My service was covered by warranty but the amount they char More

by Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fowler
Apr 27, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you for this feedback, Romero. We're glad our staff was so informative. If you have any further questions, please let us know.

April 23, 2018

Chevrolet Buick GMC of Fairbanks Daniel Bourne was very knowledge and answered all out questions. He offered he incentives that really got my attention and sealed the deal. I will rec More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherwood Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you, Tony! We're glad Daniel was so helpful, and we appreciate your recommendation!

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