Chevrolet GMC of Fairbanks

They make it so easy to get my car and was so helpful! ! I appreciate Issac he had made sure to get my windshield replaced after I got the car!!! I really wasn’t expecting to go home the next day with my c ! I appreciate Issac he had made sure to get my windshield replaced after I got the car!!! I really wasn’t expecting to go home the next day with my car!!! More

Way overbooked and need more mechanics! If your vehicle breaks down it takes a minimum of at least a month to get it looked at just to diagnose the problem!! Other shops in town can usually If your vehicle breaks down it takes a minimum of at least a month to get it looked at just to diagnose the problem!! Other shops in town can usually have you up and running in a day or two. I’m held hostage by the extended warranty something I never will buy again is an extended warranty because you can only get the work done at the dealership and they take forever to approve anything three transmissions later. I finally got my transmission fixed this last time. It took a month to fix the fuel problem, but a big thank you to Ariel who got my car in a month and a half sooner than originally estimated. The only problem is my headlights The mechanics told her they were aftermarket headlights so they couldn’t replace them, which is not true because I had to spend an extra $300 at auto trim design only to find out that they were the factory installed headlights from the factory and it sounds like the mechanics just didn’t want to do the headlights there at Chevy thank you, Ariel for getting it in sooner and getting it fixed faster! To the sales department when I tried to trade my vehicle in the last time I was in the shop for the transmission for the third time you guys told me GM didn’t have financial service anymore, which wasn’t true. I got three ads in the mail. From Chevrolet with GM financing why did you guys tell me they weren’t business no more. If you don’t want my business, just let me know and I’ll go to Ford next time when I trade this Chevrolet traverse eventually I have bought my last four vehicles from you guys and you guys made me feel like you didn’t want my repeat business for a fifth time!! Thank you for your attention again give Ariel high praise for being able to get my vehicle done faster than she originally quoted More

Horrible communication. Never heard back after running my credit more than they should have. Asked about another car and still waiting for a response 2 weeks later. They wi Never heard back after running my credit more than they should have. Asked about another car and still waiting for a response 2 weeks later. They will not work with you if you have hard of hearing and fail to provide proof they “winterized” a used truck, that has a 800 add on. Had a friend check a different used car and they never winterized that. Extremely dissatisfied, Seekins ford took great care of me. More

I work with Ginger and MIchael in express service regularly. My vehicle is older, and has needed a fair amount of work to deal with various issues. I wish that my vehicle was lower maintenance, but t regularly. My vehicle is older, and has needed a fair amount of work to deal with various issues. I wish that my vehicle was lower maintenance, but trucks live hard lives up here. Giner and Michael are always effective, efficient and cheerful in their roles. More

Great & friendly people that will give you pristine customer service and their upmost respect and more. customer service and their upmost respect and more. More

I needed a new car and they got me a great deal on a GMC Terrain. I was in and out in 2hrs, and was able to pick up the car the next day after it was winterized. Everything was ready for me at noon, I can s Terrain. I was in and out in 2hrs, and was able to pick up the car the next day after it was winterized. Everything was ready for me at noon, I can say I'm referring my family and friends to GMC of Fairbanks. More

Ed was/is amazing. I told him what I was looking for and, once again he produced. Even though I had my own financing, everything went smooth. I would 100% recommend E I told him what I was looking for and, once again he produced. Even though I had my own financing, everything went smooth. I would 100% recommend Ed to anyone looking to purchase a vehicle. More

Lithia Fairbanks is always responsive and treats us like a “friend”. Shana is an outstanding employee! a “friend”. Shana is an outstanding employee! More

Isaac was super informative, patient and went above and beyond to help me get the right truck for my family and I! Super thankful for his help beyond to help me get the right truck for my family and I! Super thankful for his help More

We purchased a 2020 Chevy 1500 when we got here around Nov 1, 2023. Not even 5,000 miles later a lifter goes out on it. When the truck was sold to us it was already past dealer warranty to cover this. So Nov 1, 2023. Not even 5,000 miles later a lifter goes out on it. When the truck was sold to us it was already past dealer warranty to cover this. So we are stuck paying this repair out of our pocket with no concern what so ever from the dealership, I can not even get any one to answer the phone to talk to there. I have always trusted Chevy, but not any more with this financial hole they have put me in. Thank Chevy More