Chevrolet Buick GMC of Puyallup

Jerry Grahm and Michael Cady went above and beyond to put me in the vehicle I wanted.It was not a quick process (which is my only negative thing to say...it took over a week to get approved) but when no othe me in the vehicle I wanted.It was not a quick process (which is my only negative thing to say...it took over a week to get approved) but when no other car dealership would work with me, they did. My credit is in bad shape but they did not stop until they got me approved. This was a life changing experience for me to finally have the car of my dreams and I doubt that I would have got there without them. As long as I live in WA state I will always go to this dealership, even for my oil changes. I wasn't too happy about the prices but I don't think it's their fault that I had to put so much money down and my notes are so high, I strongly believe that has to do with my poor credit. Id recommend this dealership, just make sure you are dealing with Mr. Grahm and Mr. Cady because THEY are the ones who will make magic happen for you!! More

Our family bought 2 cars through Jerry Graham. The first was through another dealership and when he moved to Friendly Chevrolet we again went with him to find another used car. He bent over backwards to was through another dealership and when he moved to Friendly Chevrolet we again went with him to find another used car. He bent over backwards to help us and put in a lot of effort to see that we got a good trade-in and an all around good deal. Hopefully he will be there for years to come and we will again be able to do business with him. Friendly Chevrolet sales people and management go the extra mile for their customers with courtesy and honesty. As far as the servicing of my vehicle, I dealt with Tim Smith twice and he has gone out of his way to see that I got the best service possible and I will continue to return to Friendly Chevrolet for my service needs. David Larry Hallman More

I recently bought a 2008 Chevrolet from Friendly Chevrolet in Puyallup. From the time I walked through the door and even past the closing of the deal, I was treated with consideration and concern. Chevrolet in Puyallup. From the time I walked through the door and even past the closing of the deal, I was treated with consideration and concern. I dealt with Jerry Graham who worked extremely hard to find me the car I needed, with the monthly payments I could afford. He never pressured me into something I could not really afford, but would call when he had a vehicle that might work. If it was not the right one, he would just say he would keep looking and let me know. I followed Jerry from another dealership because of his honesty and integrity in the last car that I bought and I felt that wherever he went, I would have the best deal possible. Even after I bought the car, he called to make sure I was still happy, more than once. I really appreciated the way he made me feel important as a customer when maybe someone else might have ignored me after the deal was done. Indeed, everyone that I dealt with at Friendly showed their concern and caring attitude. I have never gone into the dealership and had to wait more than a minute to have someone asked how I could be helped. I would and have recommended this dealership and especially Jerry Graham to anyone needing a vehicle and/or service. More

Tim always takes great care of me and makes sure I am satisfied everytime I leave the shop. This time it was near the end of my warranty and Tim made sure any parts going bad were replaced under it. I satisfied everytime I leave the shop. This time it was near the end of my warranty and Tim made sure any parts going bad were replaced under it. I would reccomend Friendly to anyone who is looking to service there vehicle More

Dwayn answersed all the question i needed to help me decide if i wanted to purchase a corvette. they were very helpful in finding a good interest rate for me also. i would recomend my freinds to this de decide if i wanted to purchase a corvette. they were very helpful in finding a good interest rate for me also. i would recomend my freinds to this dealership, this is the first american car i've owned. More

I found Ken Brett and his whole staff friendly and informative. They made me feel like family. The tour of the dealership was a great first step, especially the maintenance facility and parts depart informative. They made me feel like family. The tour of the dealership was a great first step, especially the maintenance facility and parts department. It conveyed to me that quality service was very important to this company and to its customers and i am big on service. More

I came in for a used car for my daughter, and left with two cars - a used one for her and new one for myself. Everyone there treated us with respect and as one of the family. Respect - I was treated like I two cars - a used one for her and new one for myself. Everyone there treated us with respect and as one of the family. Respect - I was treated like I had a brain, not some lil' dumb woman trying to buy a car. My spending limit wasn't scoffed at or pushed beyond my means. Everyone there took their time with us, even as the last purchasers of the day, and made sure our experience was the best it could be. Even the guys that weren't part of our experience treated us like people - not lost chances at a commission. I'd also like to mention the young man that prepped our car, stayed late, cleaned and gassed it with a smile - eager to help when asked. Eric did our financing paperwork (the most dreaded part of the process) and made it as painless and quick as possible. Richard really worked with us to get those numbers down - thanks! Mike and Dan really made this a great experience with their upbeat attitudes and knowledge of their cars. If they didn't know an answer, they asked someone - they didn't make something up. We had been to several car dealerships, but Friendly Chevrolet lived up to its name. It was friendly without being pushy. More

I'm a proud owner of a brand new 2009 Corvette because of the terrific service I received from Dwayne Pogue a wonderful friendly salesman. I have purchased at least 100 vehicle in the past 40 years and I do the terrific service I received from Dwayne Pogue a wonderful friendly salesman. I have purchased at least 100 vehicle in the past 40 years and I do have to say this has been the best experience so far. Dwayne did a great job showing me several models to choose from plus the test drives went very well. I will probably purchase another vehicle in the next couple years, I always do, it will most likely be from friendly Chevrolet in Puyallup. They are already researching out what I'm looking for in a new 2011 Corvette. Thanks again, Nothing cooler than buying a new car and having the experience go without a hitch. More

I HAVE PURCHASED TWO VEHICLES FROM FRIENDLY CHEVROLET, MY EXPERIENCE THERE HAS BEEN TOP OF THE LINE. MY SALESMAN DUWAYNE IS THE BEST THEY HAVE, HE MADE MY PURCHASE GO SMOOTH AND EASY, HE ALSO TREATED MY FAMI EXPERIENCE THERE HAS BEEN TOP OF THE LINE. MY SALESMAN DUWAYNE IS THE BEST THEY HAVE, HE MADE MY PURCHASE GO SMOOTH AND EASY, HE ALSO TREATED MY FAMILY AND I LIKE GOLD... WE PLAN TO GO TO DUWAYNE FOR ALL OUR VEHICLE NEEDS IN THE FUTURE AS WELL. I HAVE ALREADY RECCOMENDED DUWAYNE TO FRIENDS, FAMILY, AND CO- WORKERS, SO THEY TO CAN HAVE A GREAT EXPERIENCE LIKE MINE. THIS DEALER GETS AN A+ FROM ME FOR HAVING SUCH A HIGH QUALITY AND KNOWLEDGABLE SALESMAN LIKE DUWAYNE. JEREMY D. More

Wonderful sales department, great service department, they were on time, they did everything they said they would, and put a free oil change in after said work was completed. Dealing with Jerry Graham wa they were on time, they did everything they said they would, and put a free oil change in after said work was completed. Dealing with Jerry Graham was fun, and interesting, we would recomend him to anyone. More