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Chevrolet 112
Medford, NY
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Dishonest I bought a one year old GMC Terrain supposedly with a "clean Carfax" only to find out that the car has been in a previous accident - something the dea I bought a one year old GMC Terrain supposedly with a "clean Carfax" only to find out that the car has been in a previous accident - something the dealer surely would have known. I trusted their reputation but should not have. A clean Carfax means nothing if there was an accident and the repairs were done without reporting the accident. More
trax 2017 Pleased with the service and was helped right away not pushed into vehicle I didn't want walked out with the deal I wanted and vehicle color and all Pleased with the service and was helped right away not pushed into vehicle I didn't want walked out with the deal I wanted and vehicle color and all More
Great service All was very good , I had an appointment and work was done promptly .the service people are always very helpful and friendly. They work with you if th All was very good , I had an appointment and work was done promptly .the service people are always very helpful and friendly. They work with you if there are any problems More
Honest, professional service, fair pricing A dealership is only as good as its people. On that basis, Chevrolet 112 is excellent. Jared was pleasant, knowledgeable and thoroughly professional A dealership is only as good as its people. On that basis, Chevrolet 112 is excellent. Jared was pleasant, knowledgeable and thoroughly professional salesman. A pleasure to work with. Frank, not surprisingly promoted to manager since the last time we bought a vehicle from him, is the kind of guy that could single handedly change the view many people have of car sales operations. Friendly, professional, informed and demonstrably concerned for both the customer and the upstanding image of the dealership. Others would do well to emulate his style. More
Another great leasing experience Well, we needed to turn in our leases 2014 Equinox and came in to see what offers were available. Your salesman, Tom Hassan, greeted us and found a 2 Well, we needed to turn in our leases 2014 Equinox and came in to see what offers were available. Your salesman, Tom Hassan, greeted us and found a 2017 Equinox for us to lease. He was helpful, knowledgeable, and found us a car ..a red one that I really like. We have been to your dealership for many leases over the years. Your service people are great and we are very happy to continue leasing once again with you. Thanks for another great leasing experience, Tom and Chevrolet 112! More
Fast & Polite The service counter people are very polite, the keep you informed, the work is done in a timely fashion, and they care that you are satisfied. The service counter people are very polite, the keep you informed, the work is done in a timely fashion, and they care that you are satisfied. More
Poor way to handle a problem. I purchased a used 2014 1500 silverado from nessenger 112 in late November of 2016 I was very happy with the truck but about 2 months into owning the I purchased a used 2014 1500 silverado from nessenger 112 in late November of 2016 I was very happy with the truck but about 2 months into owning the truck I started to have brake problems I called and problem was taken care,so I thought. About a month later I was having the same problem I spoke to the service adviser Alexa and explained to her what my concerns were ,she called me back with terrible news and told me that the used car manager Ron refused to take care of the problem and I was not very happy being that I owned the vehicle less than 3 months and failed to stand behind an issue that was not fixed from the beginning I called to speak to him left several messages with several sales people and never heard from him at all. that is a horrible way to due business and I was more angered that he never returned my messages. with the amount of money I spent on this truck and the lack of customer care received from him was a xxxx poor way to handle a situation!!!!! On the other hand the service manager Fran and her service adviser Alexa did a wonderful job to make sure the problem with my brakes were fixed I will always return to the service department, because of Fran and Alexa but I will never purchase another truck from nessenger !!!!!!! The reason I gave 2 stars is because of Fran and Alexa! More
Best Dealer to deal with! 112 Chevrolet is a class act. I have purchased 2 vehicles from them in 3 months. Ordered from Factory to my specks. This was awesome to do with Salsem 112 Chevrolet is a class act. I have purchased 2 vehicles from them in 3 months. Ordered from Factory to my specks. This was awesome to do with Salsemen Kevin J. Breyer. He works with you to get what you want and gives you the best price and deal! I have bought many new Vehicles and have felt with many good Sales people but Kevin is the best around. Thanks 112 Chevrolet and especially Kevin Breyer. Go see him for a great deal ! More
Great Transaction Couldn't be happier. Austin, my salesman was extremely professional and helpful with this transaction. Very happy with price and the vehicle. Will buy Couldn't be happier. Austin, my salesman was extremely professional and helpful with this transaction. Very happy with price and the vehicle. Will buy from again. More
Alexa went above and beyond to make sure I was happy I had an issue with a 'bolt-on' rolling bed cover on my Silverado from day one. It never lined up and locked properly. The truck came with the cover o I had an issue with a 'bolt-on' rolling bed cover on my Silverado from day one. It never lined up and locked properly. The truck came with the cover on it already and I bought it as inventory on the lot, so I didn't exactly ask for it. Long story short, I had the truck in for a recall and the sevice rep Alexa, was incredible. She had someone look at it and quickly realized that the cover had to be replaced. She ordered a new one and once it was in, set me up for an appointment where I could leave it for the day. I brought the truck up and she arranged for a loaner truck for me to take home. While it was in, she had the tech take care of the first oil change as well (so I didn't have to come back in the dead of winter) and also sent it to get fully detailed/cleaned. Alexa went out of her way to make sure I was taken care of and that everything went smoothly. Alexa brought such a positive vibe to the service desk...in what can often be a grueling ordeal. I've dealt with several dealerships in the past and Chevy 112 has been by far the best experience I've ever had. It's because of people like Alexa, that I (the customer) feels less pained by the service process and leaves fully satisfied and happy. I was so taken back by my positive experience that I couldn't stop talking about it with my colleagues. I Couldn't ask for anything more. More