
Chevrolet 112
Medford, NY
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This had happened awhile back but I’d also like to share my experience if it can help someone else make the decision to service their vehicle here. I purchased a used Camaro (40k miles) from them and less t my experience if it can help someone else make the decision to service their vehicle here. I purchased a used Camaro (40k miles) from them and less than a month later my catalytic converter and lifters went. They wanted to charge me over 4,000 for the job and were conveniently forgetting my cats were covered under federal emissions warranty. We spoke with Mary who was the rudest person I have ever interacted with and we somehow managed to bring the price down some. That would’ve been it but it only got worse. Having family in the industry I asked while they were working for constant updates and photos of my engine etc because if something else was wrong I could replace it while it was open while getting second opinions. They also conveniently forgot to do so and only sent them after my engine was closed back up. In the photo you could clearly see detonation on one of my pistons and they refused to acknowledge it and tried to gaslight me since I am a woman. I wouldn’t make that statement if it wasn't true, I was talked down to in the most sexist ways not only from Mary (a woman herself) but the tech who worked on my car as well. I ended up going and getting all of my ASE certifications out of spite after this incident so I would feel more confident in these situations and now work on my own cars since it seems no where is safe for women to not be pushed around, even somewhere with a woman service manager. Reading the other reviews I would’ve thought by now they would've cut this cancerous person out of their department but it seems she’s still there making other peoples lives difficult as well. Wouldn’t go to this dealership even if it was the last one on earth. More
The service department is the worst I have ever had to deal with. Mary the manager for service is the worst type of human you can deal with. I was nothing but professional and nice when speaking to h deal with. Mary the manager for service is the worst type of human you can deal with. I was nothing but professional and nice when speaking to her and she is just down right rude, disrespectful and not helpful at all. She is the type of person that would rather create more problems then solutions. I WOULD NEVER RECOMMEND USING THIS SEVICE DEPARTMENT TO MY WORST ENEMY I WILL BE CALLING CHEVY DIRECTLY TO LET THEM KNOW THE TYPE OF PERSON THAT IS REPRESENTING THEM. I own a local business that constantly deals with the general public. If one of my representatives ever spoke to a customer or client the way that Mary did, they would immediately be reprimanded and fired. I am not the type of person to take time out of my day leave a negative review, a matter of fact this is my first time ever doing so. But Mary was that disrespectful and rude that I thought that the people in the surrounding communities should know the truth before dealing with this dealership More
My experience with this dealer was nothing but games. My wife and I were contacted regarding a conversion van was for sale. We met with Harry and came to agreement regarding the van for purchase with $50 My wife and I were contacted regarding a conversion van was for sale. We met with Harry and came to agreement regarding the van for purchase with $5000 trade in value. I was contacted the next day and told that more money was required for down payment no $15,000 however no offer of approval or apr was presented to me. Then contacted again moments later and changed the $15,000 to now $20,000 still no offer or apr. When I asked for info on what I was approved for and the apr still nothing presented and I was told I was declined after I had to follow regarding the sale. If I could give this dealership 0 stars I would. I definitely would not recommend this dealer to anyone as they will bait and switch you More
Honestly the best place to buy a car! ! Todd the sales manager and Steven the sales rep were absolutely amazing. Extremely patient and understanding to what I needed ! I will forever conti ! Todd the sales manager and Steven the sales rep were absolutely amazing. Extremely patient and understanding to what I needed ! I will forever continue to do business with them and recommend them to anyone looking for a car. Very professional and friendly! Thank you for making my experience today perfect! I am definitely enjoying my new vehicle. More
My experience at Chevy 112 was excellent! Everyone at the dealership was very professional and helpful in getting our deal completed in a timely fashion. Thank you to Bill S, Irving, Fernando Everyone at the dealership was very professional and helpful in getting our deal completed in a timely fashion. Thank you to Bill S, Irving, Fernando, and the sales manager for making this a straightforward enjoyable experience! I would highly recommend this dealership to anyone in the market for a new or pre-owned vehicle. Thanks again! More
After having gone to many other dealerships and not being able to find anything within my needs and budget, I couldn’t have been happier with Tricia and Ken. Tricia, from the moment I walked in, took the ti able to find anything within my needs and budget, I couldn’t have been happier with Tricia and Ken. Tricia, from the moment I walked in, took the time to listen to what my needs were as well as my budget and explored every option until her and Ken found me the perfect suv that I could afford. Tricia stayed in touch with me while we waited for the vehicle to come in. On the day of pickup, I don’t know who was the most excited, Tricia, Ken or myself! If you are looking for a salesperson who listens and makes it happen, I recommend Tricia at Chevy 112. More
id really think twice about coming here for your car to be serviced. they completely blew my engine and tried to blame me but they had my car for over a month now . terrible service . be serviced. they completely blew my engine and tried to blame me but they had my car for over a month now . terrible service . More
Terrible the service manager not very nice acts like she knows what’s going doesn’t have a clue ! Mary stay away from the Service department knows what’s going doesn’t have a clue ! Mary stay away from the Service department More
great sales man goes above and beyond along with Ken koos Bob Galetta and Wayne they are hands down the best. Especially anthony THANK YOU!! See you again soon for my next car. Bob Galetta and Wayne they are hands down the best. Especially anthony THANK YOU!! See you again soon for my next car. More
Anthony Pavone found the perfect Suburban for our family! This is our second time getting a vehicle from Chevrolet 112 and we could not be happier with their service. Anthony was great to work with from begi This is our second time getting a vehicle from Chevrolet 112 and we could not be happier with their service. Anthony was great to work with from beginning to end. He took time to go over everything and answered all of our questions with both purchases. Irving from the finance department was wonderful and thorough. We really appreciated Bob the manager taking our order on Sunday, we weren’t able to get there until Monday. We purchased all weather mats for the truck and they came in just one day. My husband went to pick them up and another manager Todd helped him out and was so nice. The entire staff is kind and professional. Best car purchase experience ever, truly a seamless process! They honestly made purchasing a new car fun, I’ve never left a dealership feeling that at ease. More