Chevrolet 112
Medford, NY
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2020 Traverse brought in many times for loss of communication to transmission control code and check engine light after intermittent no start. Never fixed it other than saying remove drivewise, don communication to transmission control code and check engine light after intermittent no start. Never fixed it other than saying remove drivewise, don’t see any problems, bring it back when it happens again, bring it back when it actually doesn’t start; once they held the car for about a week and said cable and connection at transmission control unit cleaned; last year they said low battery so recharged battery; more recently they said battery cold cranking amp is not sufficient so replaced battery with higher rated battery. Took it in a month ago for same issue and State Inspection. They said come back after 50-70 miles because the check engine light doesn’t allow for inspection. I told them, so then fix the problem they never have fixed and do the inspection. They said drive and come back after 50-70 miles. Went back a week later after adding another 70 miles. Told me to drive and come back. Did it again after another nearly 300 miles after check engine light. They told me to drive and come back. I said no. They put me in a smaller loaner and said they will work on the traverse. It’s been two weeks. They have not called me once, so I call and am placed on hold for 20-30 minutes at a time and told that the technician drove it and check engine light came on so they can’t do inspection and have no idea on the status of the fix. It’s been 2 weeks. Someone please help. What ever you do, based on my experience, this feels like a 70s used car lot where they bait you in and treat you well until you need to have a problem addressed. Because no one at Nesenger Auto Group Chevy 112 wants anything to do with this vehicle that I’m paying tens of thousands of dollars for. Someone please help. More
Cant speak for new car sales but preowned inventory is overpriced, and dealer has little to no negotiating room. Also dealer advertises no fees but they get you on the interest I have never seen such hig overpriced, and dealer has little to no negotiating room. Also dealer advertises no fees but they get you on the interest I have never seen such high loan rates. I know times for loans right now are bad but they are double the interest rates from other dealers I went too. Salesman was pretty nice, but I still wouldn't recommend going here. ended up getting a better deal at another dealership. More
I was at Chevy 112 today and was lucky enough to be greeted by Angela again. She always takes such good care of me and my husband when we bring our vehicles in for service. She is so helpful and knowle greeted by Angela again. She always takes such good care of me and my husband when we bring our vehicles in for service. She is so helpful and knowledgeable. It was a very busy day and she went above and behind to get me in and out quickly. More
I was on my way to pick up my new Camaro with check in hand. The salesman called and told me they couldn't deliver the car. They claimed that someone else had left a deposit before me and was getting the hand. The salesman called and told me they couldn't deliver the car. They claimed that someone else had left a deposit before me and was getting the car. I only had left a $1000. deposit on the car less than a week before and was awaiting the car to arrive at the dealer. I was told by a close friend who was the manager of another GM dealership that this was nonsense. They probably got a better offer from someone else and sold it out from under me. They were supposed to deliver the car to ma at 3:30 pm and this all took place after 1 PM the same day. They are total xxxx and I advise anyone to steer clear of Chevrolet 112! More
After a bit of back and forth I was able to agree on my truck and price. As much as I hate buying cars this dealership didn't make the process too tedious. It can always be easier but not terrible. Sale truck and price. As much as I hate buying cars this dealership didn't make the process too tedious. It can always be easier but not terrible. Salesman took his time explaining features and appreciate that. More
I brought my car in for service there was a wire hanging. They said they plugged it back in and that it may or may not work. When I went to tow my trailer I noticed that the lights did not work. After lookin They said they plugged it back in and that it may or may not work. When I went to tow my trailer I noticed that the lights did not work. After looking under the truck I noticed they never re connected it. I brought it back they told me everything was fine. I was ask by the service advisor to crawl under the car and disassemble the part so she could see what I was talking about. After she saw it I was told that they would have the part and install it the following week. After a week no call back nothing I asked to speak with the service manager never returned my call. Apparently the techs they have there do not do there jobs. The pictures speak for themselves. I would give no stars if I could. More
I was in need of a new car within a certain price range. I stopped in to share my need with Kenny, the floor manager and Keven Beyer, the salesman. They were able to find the vehicle that fit my needs withi I stopped in to share my need with Kenny, the floor manager and Keven Beyer, the salesman. They were able to find the vehicle that fit my needs within my price range. They were both informative, honest and made me feel comfortable purchasing my car at Chevy 112. They extended all courtesies and went beyond preparing and delivering my new used car with in 4 hours of the test drive. Kevin also made arrangements to return my rental car to a Smithtown location. Kenny was also helpful in explaining their warranty program for 10 years/100,000 miles. This was a great additional benefit to safe guard any unseen future possible programs at low cost. I highly recommend these two men to any one needing a new or used car. I have already referred 1 new customer, Cindy, who stopped in and spoke with Kenny already. She was also impressed with the care she was given. More
I love my 2019 roque. The salesman Anthony Pavone and Sales manger kenny koos mafe it very easy Thank you I wiññ recommend .friend s and family !!!! Ill be back!! Re The salesman Anthony Pavone and Sales manger kenny koos mafe it very easy Thank you I wiññ recommend .friend s and family !!!! Ill be back!! Regards Reyna Pinto More
This had happened awhile back but I’d also like to share my experience if it can help someone else make the decision to service their vehicle here. I purchased a used Camaro (40k miles) from them and less t my experience if it can help someone else make the decision to service their vehicle here. I purchased a used Camaro (40k miles) from them and less than a month later my catalytic converter and lifters went. They wanted to charge me over 4,000 for the job and were conveniently forgetting my cats were covered under federal emissions warranty. We spoke with Mary who was the rudest person I have ever interacted with and we somehow managed to bring the price down some. That would’ve been it but it only got worse. Having family in the industry I asked while they were working for constant updates and photos of my engine etc because if something else was wrong I could replace it while it was open while getting second opinions. They also conveniently forgot to do so and only sent them after my engine was closed back up. In the photo you could clearly see detonation on one of my pistons and they refused to acknowledge it and tried to gaslight me since I am a woman. I wouldn’t make that statement if it wasn't true, I was talked down to in the most sexist ways not only from Mary (a woman herself) but the tech who worked on my car as well. I ended up going and getting all of my ASE certifications out of spite after this incident so I would feel more confident in these situations and now work on my own cars since it seems no where is safe for women to not be pushed around, even somewhere with a woman service manager. Reading the other reviews I would’ve thought by now they would've cut this cancerous person out of their department but it seems she’s still there making other peoples lives difficult as well. Wouldn’t go to this dealership even if it was the last one on earth. More