Chevrolet 112

Go somewhere else First time purchasing from a dealership, my fault for not bringing someone who know the game. Purchased a lease return, truck was never cleaned on the First time purchasing from a dealership, my fault for not bringing someone who know the game. Purchased a lease return, truck was never cleaned on the inside, seats dirty. Was told this would be cleaned and look brand new when I came to pick it up in 2 days. Made the mistake of signing papers first (which they rushed me through) well the truck was advertised for $17,995 they charged me $19,550 and they neve cleaned the inside or the seats. Because I already signed the papers the sales person said bring it back we will clean it. Brought it back and all they did was wash the outside. Very dishonest, con-artists! Do yourself a favor and go somewhere else! More

Poor and rude service I gave this dealership one star because the service is extremely poor. Had to wait for a month for an oil change so I could wait for it and wound up w I gave this dealership one star because the service is extremely poor. Had to wait for a month for an oil change so I could wait for it and wound up waiting all morning. Tried to by a spare key from them and paid $80 (it is what it is) but it didn't work. When I went back in the parts guy had an attitude and tried to make me feel stupid telling me I didn't know what I was doing. He came out with me and the key didn't work for him either. Then we had to wait for another half hour while they tried making another one. The second key didn't work either and when we asked for our $80 back we were told "no" because the key had been cut already. At that point I started yelling and asking for a manager and was told that they would not get a manager for me. After about a total of an hour of agrevation and complaining I finally got my money back. Will never go back their again. They are rude, stupid and have no notion of what customer service is. More

16 Equinox lt awd The dealership was extremely easy going with the buying experience. Three lots of looking at equinox's and finally found the right one. The lease cont The dealership was extremely easy going with the buying experience. Three lots of looking at equinox's and finally found the right one. The lease contract was clearly explained. More

GREAT DEAL FROM KEVIN BEYER!!! HE TRUELY WAS VERY PROFESSIONAL. FROM TALKING TO US WHEN WE CAME IN BEFORE THE STORE CLOSED, AND TO THE ADDITIONAL DAY TO PI DEAL FROM KEVIN BEYER!!! HE TRUELY WAS VERY PROFESSIONAL. FROM TALKING TO US WHEN WE CAME IN BEFORE THE STORE CLOSED, AND TO THE ADDITIONAL DAY TO PICK OUT WHAT WE WANTED. EVEN PICKUP UP THE TRUCK, EVERYTHING GOOD. More

Horrible Customer Service. Borderline fraud! Save yourself from frustration and stay clear of this dealer. The sales process was fine, but the customer service after the sale was horrible. Their Save yourself from frustration and stay clear of this dealer. The sales process was fine, but the customer service after the sale was horrible. Their actions bordered on fraud. I purchased a $2,000 extended warranty on the car only to learn that it wasn’t valid. Even though the insurer of the warranty returned the premium to Chevy112, they dragged out returning the money to me. After over 3 months and 25+ phone calls, I had to drive 3 hours each way to get my refund in person. Todd from the Finance Dept was absolutely useless. This may have been the worst customer service experience I’ve had in my entire life. More

Badly done Walk in I tell them the car I want to look at they tell me it won't work cause I'm financing the car bank won't give it to me then they say it has to Walk in I tell them the car I want to look at they tell me it won't work cause I'm financing the car bank won't give it to me then they say it has to be under a certain miles I think less than 50000 for bank to go along and up to a 2012 and less so we pick one he says it won't work and comes back with another excuse this back and forth goes on for a while finally they have one in the detail spot so we drive there it was dirty but I liked it so I said yes go back to Chevy they say you got it write it won't work keep in mind it's my first time I'm with my wife and my son that's autistic and the back and forth is driving him and I also bonkers then they say they got one for me which is the one the dealer drove me in to the detail place I should've just left the had no freon so ac came out hot the car had no antifreeze so I had to put some the speakers are blown and the power steering is making a noise and locking up and now my back driver side window is going down but it won't go up when u press the back window switch but if I use the driver side switch it works I have a 2010 Chevy traverse and it only been 2 months stay away also I look online and the power steering and driver side back door switch problem is happening to a lot of people I think they knew this and wonted to get rid of the car I also blame myself for trusting More

Sales Manager Unprofessional and Rude, AVOID THIS DEALER Went in to purchase a Tahoe and was yelled at by a very rude Sales Manager. We spent over two hours at the dealership and worked out a deal for a Went in to purchase a Tahoe and was yelled at by a very rude Sales Manager. We spent over two hours at the dealership and worked out a deal for a new Tahoe, We had already agreed to the price and the trade in value for the deal, when we were going to leave a deposit we questioned the $75 "document charge" and the Sales Manager Exploded on us yelling and saying he did not want to do business with us. After that, we asked for a refund (which no-one in the dealership could process) and walked out. Very unprofessional and mismanaged dealership, DO NOT GO HERE. More

could not align my pick up Took 95 gmc pick up in for alignment on July 17,2015.Job was not done. They said 2 mechanics called in sick. Brought truck home. Brought truck back Ju Took 95 gmc pick up in for alignment on July 17,2015.Job was not done. They said 2 mechanics called in sick. Brought truck home. Brought truck back July 21 received call 5pm, said could not get alignment right had to do a knockout. Agreed on price said would do truck in morning. Called back at 10 am to see where truck was at. Called all day...never received call back. Finally spoke to someone at 2:00,told me they did not have the experience to do this kind of work. bring it somewhere else. How sad is that a certified Chevy dealer could not align a 95 Chevy pick up truck. Service department are very rude! Would never recommend this Dealer ship to anyone! More

Worst Service Ever Brought my vehicle for a battery gauge issue. Gauge was reading almost 15 then would drop as low as 11 while driving they told me everything was fine Brought my vehicle for a battery gauge issue. Gauge was reading almost 15 then would drop as low as 11 while driving they told me everything was fine but when I spoke to them they were telling me that was normal and they didn't put any mats down on my floor when they test drove it and I had mud all over the floor my truck looked like that were animals walking all over the outside of it and I had grease on the outside of my fender.when I called they were very nasty and they hung up on me.very professional right.I would not recommend anyone to buy or have there car serviced there. More

sold me a lemon My gmc acadia had a rotted muffler, water in rear tailght(which they told me was normal..jerks)..Todd the used car dealer knew the driver door was bro My gmc acadia had a rotted muffler, water in rear tailght(which they told me was normal..jerks)..Todd the used car dealer knew the driver door was broken. He told me if I didnt want a car with problems I should have bought a new one. I bought tge truck for 19,000. They financed me at 4.9% which is high as heck seeming I have stellar credit. I will be refinancing in 6mths. They refused all work but the door. I tried to speak with owner who never bothered to call me back. Made a claim with nys dmv regulator and BBB. More